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Rated 3 out of 5 stars

Unusable rail and no customer support. I reached out through their portal and email and waited two weeks after receiving an unusable rail. I have not gotten any response from them and ended up buying... See more

Rated 4 out of 5 stars

Experienced Sales staff and broad selection of products was great. It did take a little while to ship the server I ordered and at $65 isn't cheap, but I understand that the server had to be configure... See more

Rated 5 out of 5 stars

I've made multiple orders with UnixSurplus, and plan on there being many more. Everything is VERY fairly priced (especially the hard drive offerings!), and customer service is top-notch. It's very ref... See more

Rated 5 out of 5 stars

I have bought five servers, four of which I have received and were in perfect shape. The fifth server did not arrive, but they quickly made things right by tracking it down and offering to send a new... See more

Company details

  1. Computer & Accessories store

Written by the company

UNIXSurplus is a computer hardware store that has been doing business in Silicon Valley for the past 20 years. Our sales team is extremely knowledgeable, we pride ourselves on the long-standing customer relationships we have built over the years.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

58 reviews

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Rated 1 out of 5 stars

TERRIBLE SELLER!

The seller canceled my orders without warning, explaining that I was using a forwarding service. While they disabled shipping to Ukraine, they are suggesting using their direct shipping services. Additionally, I faced a lot of trouble because we (in Ukraine) have monthly payment limits on cards; as a result, I paid for the goods, exceeded my card limit, and got the orders canceled.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE

I paid 300 dollars for a USED GTX1080TI-Turbo 11g and they sent me a faulty gpu. The fan is so loud and never turns off - it is unusable. I tried to contact them to get a resolution and they completely blew me off. If you want an overpriced, faulty unit and 0 service, these are your guys. I saw someone on here saying they just kept their money and didnt send anything. wow.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

First time ordering from company…

First time ordering from company through their website.
Packing and tracking were excellent, the only slight downside was it took a few days to get shipped out the door. Note that it was not a problem for me as it was not an urgent order so keep that in mind when ordering.

6 February 2023
Rated 5 out of 5 stars

Called to check on order on a Saturday

Called to check on order on a Saturday, and actually talked to someone. He checked on the order, realized that there had been an oversite, and got it resolved. Drives were shipped out Monday afternoon, and I received them Saturday afternoon (delay from UPS due to adverse weather). Got the drives swapped into the trays that my old Dell server uses, and they are working perfectly. Drives came wrapped in anti-static bag and bubble wrap bags and encased in more bubble wrap in the box. The even have labels stating the power on hours. 10/10 would buy from UNIXSurplus again.

15 January 2023
Rated 4 out of 5 stars

Slow to ship but, everything else A++

These folks know how to package hard drives well and securely. 0 drives arrived DOA. Customer service in regards to price matching their eBay shop for a bulk order was A+ as well. My only complaint is that it took a week for them to ship my order. Sure amazon has spoiled us all with fast shipping but c'mon 3 days tops Unix Surplus for an order that does not involve a whole server build (s) and testing. I ordered on an early Monday morning and the order shipped until Friday. According to the testing verification stickers on them, they were all tested on the same day so it does not appear that testing the drives is the culprit to this delay. Overall however, a definite positive experience and will definitely return for more.

28 November 2022

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