While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Smartphone Unlocking Service

Written by the company

There are many advantages to getting your phone unlocked. We can take care of it no matter the carrier or the brand of phone that you have.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

THE ORDER WAS REJECTED AND DOESNT GIVE…

TRUELY TRUSTED SITE! SORRY FOR THE WRONG REVIEW!

4 March 2025
Unprompted review
UnlockGSM.net logo

Reply from UnlockGSM.net

Thank you for your review. Below, everyone can take a look at your conversation with our support agent.
-------------------------------------------------------------------------

Pierre Jaspe (Mar 3, 2025, 5:21 PM): That's great, thank you very much. Whats the ETA on the refund?

UnlockGSM (Mar 3, 2025, 5:22 PM): you are welcome, It may take 5-10 business days for funds to settle

--------------------------------------------------------------------
And after two days, you have chosen to leave a negative review.

Rated 5 out of 5 stars

Excellent service!

Quick,fair and honest and I plan on doing business with them again in the future. Thanks

7 September 2024
UnlockGSM.net logo

Reply from UnlockGSM.net

It was our pleasure, thank you for your business.

Best regards UnlockGSM

Rated 1 out of 5 stars

Wasn’t helped

I got a refund instead of an unlocked device

12 June 2023
UnlockGSM.net logo

Reply from UnlockGSM.net

Before creating an order you checked the checkbox which says that you read the privacy & policy which has a section about how we will refund your funds if we can't unlock the phone or check IMEI.

Moreover, your order got rejected by the T-Mobile Clean service (You used T-mobile Clean IMEI service instead PRO service) so your order has automatically been canceled/refunded. The rejection indicates that the IMEI is either under contract, has unpaid bills, or any other type of internal barring even if the T-Mobile Status Check does not reflect this, so this requires the T-Mobile Pro service.

Thanks for using UnlockGSM

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look