Less than reliable. I place an order on February 14th it showed a 1 to 5 days time to get the code. Today is March 3rd and Ihave not received anything. Besides it is imposible to get in touch with th... See more
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See what reviewers are saying
Paid for unlock said instant code been processing for 2weeks tried Facebook message no reply no way of contacting them the contact us page is coming soon apparently what a load of bullsh*t just avoid... See more
Tried ordering a code off these for £4.99 supposedly instant code but just sitting there in processing for days tried calling them but no answer tried messaging them but the messaging page doesn't sen... See more
It was sooooo easy to unlock my phone! I had to insert the new sim card, enter my IMEA number in the online form, paid the fee (which was much cheaper than the local unlocking shop or even market s... See more
Company details
Information provided by various external sources
We remotely unlock Samsung, iPhone, LG, HTC, Huawei, Motorola phones without the need for the phone to be sent to us or physically modified. This allows our customers to use the SIM card of any network they choose. Our simple instructions allow anyone to unlock their phone or tablet from the comfort of their home.
Contact info
London, United Kingdom
- unlockingonline.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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iPhone 6 unlocked from vodaphone network
Easy ,hassle free , don't lose your phone for weeks . Very good service would recommend to anyone who wants there phone unlocking
Unlocked my phone in less than 5 mins
I used Unlockingonline to unlock my phone. I had never unlocked a phone before and I could not believe how easy it was, how cheap it was and how quick the process was. My phone was unlocked in less than 5 mins. Very happy with Unlockingonline and I would definitely recommend and use again if I ever have the need.
Lack of communication
I initially gave this a one star review because I thought they were a scam company that had taken my money, having given me no code. My suspicions were raised because they were impossible to contact by email or phone. A month later however, and they have emailed me and given me a refund, saying they were unable to source a code. So, disappointing but no scam after all. It is the lack of communication that has been stressful.
Great service, 100% recommended
This is a great service, fast, efficient and cheaper than contacting your carrier.
Requested the code at 6am and received it within 10 mins. Worked first time. Happy customer, will use again and recommend to others
Super service, unlocked Vodafone Blackberry in minutes
My son gave me his redundant Blackberry, I wanted to use it here in France. tryed unlockingonline.com. They were half of the price quoted by Vodafone and it took 20mins from registering on their site.
Brilliant Service
Ian Wilson.
AT LAST ! A REAL UNLOCKING SERVICE
JUST WANTED MY NEW HTC 510 UNLOCKED FROM TESCO, ALL DONE IN 3 MINUTES, SUPERB SITE 100% BRILL
Excellent!
It was sooooo easy to unlock my phone! I had to insert the new sim card, enter my IMEA number in the online form, paid the fee (which was much cheaper than the local unlocking shop or even market stall) and within seconds I had the code needed to unlock the phone - and voila, fully operational unlocked phone!
Can't praise enough...
HTC ONE MINI
After trawling around many different web sites, and filling in forms for promotions just to get an unlock code. Then getting bombarded with emails full of promotions games ect. And guess what!! Yes no unlock code in sight. One more go I thought, I came across unlocking online .com. No thrills just fill in your details make payment, hey presto between 5-10 minutes later there was my unlock code waiting for me and it worked. Great job thanks.
I hope this review helps.
Rosco
Don't let the site look put you off!
I was unsure to begin with as their website looked like some of the dodgy providers out there, but risked it and was pleasantly surprised.
I have now unlocked 2 iPhones (4 & 4s) successfully, took about 3 days to come through and then followed their instructions. Then bang, sorted!
Would use again :)
Sony Xperia T unlocked without hassle.
I was nervous about using an online service as this was my first time needing such a thing. I found this company through my new provider at GiffGaff and everything went very smoothly with my unlock code being provided after a few days. Very happy customer, will use again.
Dave (Wigan)
Fantastic
I was a bit worried about using a third party unlocker, which is understandable I think. But I did it and am happy. I received my code faster than estimated which was nice. It was also cheaper than other places including the network I was on.
I would happily recommend unlockingonline for anyone wanting to unlock their phone :)
iPhone 6 plus
Great site and cheap compared to other. Waited 5 days but was well worth it. If you can't get in touch by email or phone number, I suggest you get in touch with them on Facebook. I did and the customer service from them was the best. Highly recommend. I would use their service again. From one very happy customer x
Avoid!
Having ordered various unlocking codes before (from various suppliers) without a hitch, I tried this company, who quote a delivery time of between 1-12 hours for my unlocking code.
The order itself was placed on another website (MobileUnlockCodes.co.uk) but generated via unlockingonline,com - both seem to be part of a company called Telcom Tasks Ltd.
They claim to have a 'customer support' platform to deal with queries relating to orders. I tried this - the phone number goes onto an answer-machine and despite emailing them as well, I have received no reply to date.
48+ hours after placing my order, I have still not received it.
Retrospectively (silly me!) I have read various 'review' sites on which other people have had similar, recent experiences when dealing with unlockingonline.com / MobileUnlockCodes.co.uk - order(s) not arriving and no reply from their 'customer support'.
In conclusion ... AVOID!!!!!!
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