unpckdReviews 

15
TrustScore 4.5 out of 5

4.4

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Company details

  1. Grocery delivery service

Written by the company

unpckd's purpose is to make sustainable groceries a no-brainer. we run a milkman-style refill delivery service specialising in unpackaged grocery refills and sustainable household goods at affordable prices. You order on-line, and we deliver to your doorstep in 100% electric. When you need more, we’ll swap full for empties, just like the milkman and together we create less everyday waste. Our mission is to take refill shopping mainstream across the UK. Tackling the problem of packaging waste from our weekly grocery shopping, which is contributing to both irreplaceable depletion of natural resources as well as the acceleration of climate change, our vision is a world without waste.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.4

All reviews

(15)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Ethical Hertfordshire bulk food company

Unpckd are a really ethical, local Hertfordshire company, truly committed to zero plastic waste. We buy a lot of dried foods and cleaning stuff from them, and they are really responsive, always deliver on time and even added some products that we suggested. Can't praise them enough.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant personal hand delivered…

Brilliant personal hand delivered plastic free goods! We met UNPCKD at an event and used their voucher for our first order. It was great service and quality and will be ordering again!

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Our first order has arrived and it was…

Our first order has arrived and it was as exciting as I’d hoped! Products tasted so far are yummy and it’s so nice not to have plastic packaging to dispose of! I’ve recommended to all my local friends and I can’t wait for order #2!

9 June 2022
Unprompted review
Rated 4 out of 5 stars

How wonderful!

How wonderful to get a box delivered with reusable wrapping you don't even have to rinse on return. And even got excellent decaf coffee beans. It would be a 5 star if deliveries were a little more precise as wanted to be in for the first delivery, won't natter next time, and if everything was in stock. Lovely service, such a treat.

30 May 2022
Unprompted review
unpckd logo

Reply from unpckd

Hi Mike - thank you for taking the time to review unpckd and so pleased you enjoyed your first order. Points noted about delivery times and out of stocks: currently the 2 hour window allows us to optimise the delivery route for efficiency and energy conservation but hope to offer more precise windows as we grow; we work hard to keep out-of-stocks to a minimum but understand this can be frustrating for customers, apologies!

Rated 5 out of 5 stars

Love them

Love them.

Its so hard to find the time to go to a refill shop if you don't have one near you but unpckd solve that problem in such a convenient way that is so reasonably priced. Very happy with the service and goods, when I initially contacted them to ask if I could pick my order up (I was out of their delivery area) they kindly extended it to include my postcode! I couldn't be happier.

27 April 2022
Unprompted review
unpckd logo

Reply from unpckd

Hi Ellie, thank you so much for your review - it describes exactly what we set out to do so we couldn't be more delighted! We just want people to be able to shop refills wherever they are and make it as easy as possible :) Thanks for sharing your experience.

Rated 5 out of 5 stars

Amazing company

Amazing company. So nice to see a familiar face each week. Have found the projects and the range really good quality. Have finally found a refill shower gel I love!!!

19 April 2022
Unprompted review
unpckd logo

Reply from unpckd

Hi Jo,

Thanks for such a glowing review :) Thanks for supporting unpckd and we’re thrilled you like our service and products. Loving all the waste your saving! Tracey @unpckd

Rated 5 out of 5 stars

A wonderful business

I'm so glad to have found a zero-waste company that delivers staples to my door! The owner Tracey is friendly and reliable and you can easily contact her over email.

17 September 2021
Unprompted review
unpckd logo

Reply from unpckd

Hi Jane,
Thanks for your lovely review :) So pleased you found us!
Tracey@unpckd

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