Unrulyu Reviews 

218
•
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

Has Unrulyu shut down? I have tried to log into my account today to track my order placed on the 26th March, however it seems the website is shutdown, ebay shop closed and no updates on social media.... See more

Rated 5 out of 5 stars

I was looking for a more practical bag..lol...fell down a irregular choice rabbit hole and fell in love with the cheeky chap bag. This was the absolutely best price, plus there was a 35% extra black F... See more

Rated 5 out of 5 stars

Perfect, as always. Very happy. I have bought several times from this company and always check their prices before buying elsewhere - they are usually the most competitive and send items quickly.

Rated 5 out of 5 stars

My fav place to buy Irregular Choice my fav shoes. Easy to navigate website. Great selection of wacky wonderfulness. Great sale prices. Free p&p with prompt response. Club points. All in all Awsome !... See more

Company details

  1. Fashion accessories shop
  2. also in
  3. Shoe shop

Written by the company

We offer shoes, bags and accessories that are niche, trendy, unique and always fashionable. We put your satisfaction first and want you to be completely happy with your purchase.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(218)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous site

Quick service, fantastic choice and top quality products. Highly recommended and I've already gone back, several times!

28 December 2022
Rated 5 out of 5 stars

Great service!

So pleased with my new IC shoes. They arrived a week after ordering (not bad considering the state of the postal service atm) and were considerably much cheaper than elsewhere. Would definitely recommend this company and will be using again....thank you!

7 January 2023
Rated 1 out of 5 stars

I still havn’t received my shoes yet

I still havn’t received my shoes yet. I ordered them on 23rd December 2022. It’s now 6th January 2023. So it’s now been exactly 2 full weeks and still no shoes. They can’t blame DPD, because I have ordered several other pairs of shoes in the sales from other online shops. Which have all arrived the next day. The tracking number did’t even work that they sent me by email. So I told them and they sent me another tracking number. The link took me through to DHL, but it didn’t work on there website and the email from Unrulyu said they sent it by DPD. So I search for DPD tracking online and entered the tracking number. That says that they have received my order but still havn’t received my parcel yet, as of yesterday 5th January 2023. I emailed Unrulyu, to tell them this and they assure me they sent my package out on the 23rd January and it’s on the way. I don’t believe them because they didn't take the money out of my bank account until 28th December 2022, and no online shops despatch items before taking the payment first.

6 January 2023
Rated 5 out of 5 stars

Great deals

Great deals to be had delivery always very quick love this site used it many times and will continue too

27 December 2022
Rated 5 out of 5 stars

What on earth have I been buying

What on earth have I been buying? It doesn't matter, I love this site, and company. Absolutely brilliant customer service, products at exceptional prices, and shipping carefully wrapped and quickly.. what more could you ask for! Love this place! Thank you

Just to add I have used Unrulyu multiple times (so many) and I have never had an issue.

16 December 2022
Rated 1 out of 5 stars

Do not buy

Never received shoes, contacted them twice and told they would send as soon as they could. 10 days later still no shoes so PayPal refunded.

26 November 2022
Rated 5 out of 5 stars

Customer Service Excellent

Customer Service Excellent
Very friendly and informative.
I will most certainly shop again - If there are more sales on - Blue light card introduced. Or 20% off sale prices.

1 December 2022
Rated 5 out of 5 stars

Seriously love love Unrulyu

Seriously super happy with Unrulyu! Amazing shop! Love love love all of the shoes and bags! Speedy service and great prices! Thanks so much for being so awesome! X

28 November 2022
Rated 1 out of 5 stars

They sent the wrong colour bag which I…

They sent the wrong colour bag which I ordered. Need to get in contact with them to exchange or refund

19 November 2022
Unrulyu logo

Reply from Unrulyu

Hi April, thank you for your review, we always appreciate knowing how we're doing. I am so sorry that you have had a bad experience with us. Please feel free to drop us an email and we can have a chat to make this up to you.

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