Untangled Reviews 

84
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Does what it says on the tin “untangled” From my first point of contact Ryan was fantastic he explained everything inside and out to me and made sure I understood what the company could provide in o... See more

Company replied

Rated 5 out of 5 stars

I was going through a very difficult divorce with my narcissist husband whose plan was to drain me of any funds so I couldn’t carry on with the High Court hearings . Untangled/Ampla as was helped me s... See more

Company replied

Rated 5 out of 5 stars

Seamless process from start to finish. Could not fault the service. Without access to funding to support her legal fees, our client could not have afforded representation. It helped her to achieve an... See more

Company replied

Rated 5 out of 5 stars

From end-to-end Ampla Finance made the process of borrowing clear, transparent and highly professional. Kish was available whenever we needed him, he was thoughtful and clearly an expert at what he do... See more

Company replied


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4.8

Excellent

TrustScore 5 out of 5

84 reviews

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4.8

All reviews

(84)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Good customer service, my solicitor helped me apply, this wasn’t difficult or time consuming

17 October 2025
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Reply from Untangled

Hi Alison. Thanks for taking the time to leave a 5 star review of the service you received from our team. It is important to us that we get feedback, we read all the reviews as a business. Thanks again. Fraser.

Rated 5 out of 5 stars

TLATA claim funding

Straight forward application process and confirmation of availability of funding communicated quickly.

25 September 2025
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Reply from Untangled

Thanks for your 5 star review. Our team work hard to provide the best products and service to support you and your clients. We look forward to working with you again. Kate

Rated 4 out of 5 stars

Finance Proceedings

Ampla Finance was able to get me the much needed finances required to cover my legal fees.
Was an easy process if you meet their criteria. Only down side is the % they charge over the 2 year period of the loan.

15 August 2025
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Reply from Untangled

Hi. Thanks for the 4 star review, we are glad that you found our process easy, and had criteria that worked for you. We look forward to supporting you again. Fraser

Rated 5 out of 5 stars

Excellent service

Excellent service. A hearing was approaching and funding was needed quickly. The application was turned around with an approval from the time of sending the application form in less than 24 hours. The process for finalising the documentation was dealt with in just a few days and this enabled us as solicitors to proceed with the hearing in the knowledge that funding was available.

18 August 2025
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Reply from Untangled

Thank you for your kind words - our team work hard to support our clients. We're really pleased we provided you with such a good outcome.

Rated 5 out of 5 stars

Great experience!

I found everyone at Ampla to be extremely helpful and approachable. The whole process was smooth, with access to the Ampla Hub which made requesting drawdowns easy and seamless. Look forward to working with Ampla again soon!

8 August 2025
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Reply from Untangled

Thank you so much for your kind words!
We're delighted to hear you had a great experience with Ampla. Our team works hard to make every step of the process smooth and straightforward, so it's great to know that you found the drawdown request process seamless and efficient. We truly appreciate your feedback and look forward to supporting you again soon!

Rated 5 out of 5 stars

10/10 - superb service

I cannot rate Ampla highly enough. They are proactive, have a clear process and make decisions quickly. There is a swift and easy to follow application process for both clients and solicitors which is processed speedily. There is almost immediate contact from one of the friendly team so queries can be dealt with in record time. It feels like a true team approach.

5 August 2025
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Reply from Untangled

Thank you for your fantastic review. We’re so pleased to hear that our proactive approach, clear processes, and swift decision-making made a positive impression. At Ampla, we understand the importance of efficiency and transparency and we’re committed to providing a seamless experience for all our customers and solicitors.

We're delighted to know our team’s responsiveness and collaborative ethos stood out. We greatly appreciate your feedback and your trust in Ampla, and we look forward to continuing to support you .

Rated 5 out of 5 stars

Fantastic company would 100%…

Fantastic company would 100% recommend..the process was easy once accepted had money the same day 👍

1 July 2025
Unprompted review
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Reply from Untangled

Thank you for your kind review! We're so pleased to hear that you found the process straightforward and that the funds were received on the same day. Delivering a prompt and seamless customer experience is something we take great pride in. We really appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Ampla were very responsive and…

Ampla were very responsive and progressed the loan application swiftly. Their team were quick to answer questions and ensure that the process was managed efficiently.
We did struggle a bit to complete the forms with some additional information or to share the form once completed.

3 July 2025
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Reply from Untangled

Thank you for your kind feedback! We're very pleased to hear our team was responsive and that your loan application progressed swiftly and efficiently.

We appreciate you highlighting the challenges with completing and sharing the forms—your input is invaluable. We're currently investing heavily in technology to streamline the customer journey, improve customer experience and make processes like these much simpler and smoother.

Thank you for choosing Ampla - we look forward to continuing to support you and delivering an even better experience in the future.

Rated 1 out of 5 stars

please please do not NOT use this…

Please do not NOT use Ampla finance for your inheritance capital
The fees and interests are ridiculously expensive
you will be left with nothing .
please find another source do NOT go anywhere near Ampla finance for executor loan

1 May 2025
Unprompted review
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Reply from Untangled

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations, but we appreciate you bringing this to our attention. We're always striving to improve our service and products, and feedback from our customers is invaluable in this process.

Please feel free to contact us directly so we can try to resolve the issue for you and better understand what went wrong and how we can improve.

Rated 5 out of 5 stars

Very positive experience

I have had a very positive experience with Ampla. Their procedure and process are both efficient and user-friendly. They were nothing but totally helpful to me and to my client. In short, a joy to deal with. A big shout out to Kish Kerai; efficiency personified.

25 April 2025
Unprompted review
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Reply from Untangled

Thank you so much for your kind comments.

We're delighted to hear that you and your client had a great experience. We are always striving to deliver the best service and your feedback helps us to do that. We look forward to welcoming you back again soon!

Rated 1 out of 5 stars

A bunch of Charletons.

A bunch of Charletons.

These clowns have accessed my credit file without my express consent. A complaint to them and they lie about it. A disgusting company.

20 September 2024
Unprompted review
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Reply from Untangled

Thank you for your feedback.

We understand how important transparency and trust are when it comes to financial matters. While credit checks are a standard part of our services, we’re always working to ensure that our processes are clearly communicated and handled with care. Any credit searches we complete are undertaken in line with legal and regulatory requirements and set out in our privacy policy.

If you’d like to discuss this further or have questions about your experience, please don’t hesitate to reach out.

Rated 5 out of 5 stars

End-to-end Professional & Transparent Borrowing Expereince

From end-to-end Ampla Finance made the process of borrowing clear, transparent and highly professional. Kish was available whenever we needed him, he was thoughtful and clearly an expert at what he does. We feel safe in our loan, clear about the terms and wouldn't hesitate to return to Ampla in the future.

22 August 2024
Unprompted review
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Reply from Untangled

Thank you so much for your thoughtful feedback. We're delighted to hear that your experience with Ampla Finance was clear, transparent, and professional from start to finish. Kish is particularly pleased to know his support and expertise had such a positive impact.
It means a lot to us that you feel confident and secure in your loan, and we’re grateful for your trust. You will be very welcome back at Ampla should you need us again!

Rated 5 out of 5 stars

Kish is really easy to deal with and…

Kish is really easy to deal with and incredibly helpful

22 July 2024
Unprompted review
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Reply from Untangled

Thank you so much for your kind feedback! We're delighted to hear that you found Kish easy to work with and incredibly helpful. He’s a valued member of our team, and it’s always wonderful to see his dedication reflected in our customers’ experiences. We appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Excellent Service

Ampla were very helpful in sorting out our inheritance tax loan. The process was simple and straightforward. Our contact Kish was very professional and friendly, and he expertly guided us through the application process. I would recommend Ampla and their team.

20 June 2024
Unprompted review
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Reply from Untangled

Thank you so much for your recommendation and lovely feedback!

We're so pleased to hear that your experience with Ampla was smooth and straightforward, which is what we always aim to deliver during an often challenging time. Kish is so pleased to know that his professionalism and friendly guidance made a positive difference throughout the process.

If there's ever anything more we can do to support you, we're always here to help.

Rated 5 out of 5 stars
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Reply from Untangled

Thank you for your kind recommendation!

We're so glad to hear that Kish was able to provide the helpful and informative support you needed. He’s dedicated to making the process as smooth as possible.

Please don’t hesitate to get in touch should you need anything in the future!

Rated 5 out of 5 stars

I can highly recommend this…

I can highly recommend this scrupulously honest company.
I always communicated with Kish,an understanding and very knowledgeable consultant from Ampla.
I was able to obtain an IT loan within a short time,and on receiving the cash sum resolved my dire financial circumstances.
I had been unable to work while caring for my late mother and sometime after her death.Obviuosly bills plus my mortgage payments had accumulated and I was in a desperate situation,with no personal funds available.
Discovering Ampla s IT loan has changed everything,Thanks to Kish and Ampla! A very honest and helpful company,would always recommend.

20 May 2024
Unprompted review
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Reply from Untangled

Thank you so much for sharing your experience and for your recommendation. We really appreciate your kind words and are so pleased that we could support you during such a difficult time. Kish is so pleased that his support and expertise made a meaningful difference for you.

At Ampla, we’re committed to being a trustworthy and compassionate lender, and it’s so rewarding to hear that our inheritance tax loan helped ease your financial position. Please do let us know if there is anything we can do to support you again in future.

Rated 1 out of 5 stars

This Company was the most unhelpful…

This Company was the most unhelpful company I have ever had the experience of coming across their policy Is totally inadequate and misleading.They claim they can help regardless of your credit rating but this is not the case.I have a poor credit rating and they were unwilling to help.They gave no explanation as to what totally ignored me when i asked why.Made a very difficult situation a hundred times worse.Caused Stress and hardship to me and my family.There are other companies offering Similar products with better more efficient policies.Thankfully my loan has now been settled but think carefully before contacting them they treated me appalling.Provira are much better and explained the process were efficient and made the process easier and explained at every stage.

12 May 2023
Unprompted review
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Reply from Untangled

Thank you for taking the time to share your experience. We are sorry to hear that we did not meet your expectations and for the challenges you faced and the stress felt by you and your family.

We are committed to transparent policies, compassionate service, and open communication. We strive to support all of our customers—including those with past hurdles in their credit history—and we aim to offer clear guidance every step of the way. We are sorry that you did not feel that we did so in your case.

We have taken your comments on board so that we may continue to improve the service we provide for our customers.

If you’d like to connect with us directly to clarify anything or explore how we may be of help, please do get in touch.

Rated 5 out of 5 stars

Simple process with patient people…

Simple process with patient people providing an informative and excellent service.

Thank you

19 April 2024
Unprompted review
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Reply from Untangled

Thank you for your kind feedback! We're so glad to hear that you found the process simple and the service informative and excellent. Our team takes pride in supporting our customers every step of the way, so it’s wonderful to know that came through in your experience.

Rated 1 out of 5 stars

Expensive way of financing your inheritance capital.

Outrageous fees and interest. Painful and slow application process. Secure your executor loan from another source if possible.

11 April 2024
Unprompted review
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Reply from Untangled

Thank you for taking the time to share your experience. We are sorry to hear that the process didn’t meet your expectations. We understand that applying for an executor loan can already be a stressful time, and we regret that our service didn’t provide the ease and clarity you deserved.

We continuously strive to improve our processes and ensure our fees and terms are as transparent and fair as possible. Your feedback helps us identify where we can do better, and we take it seriously. If you're open to sharing more details about your experience, we’d be grateful for the opportunity to learn and make things right.

Rated 4 out of 5 stars

My Sister and myself On the whole my experience so far is…

On the whole my experience so far is good but the long delays in achieving an outcome is a bit disappointing although I understand that this is not entirely your fault ,it is a bit distressing for my family due to our age bracket

27 November 2023
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Reply from Untangled

Thank you for sharing your experience and providing honest feedback—we really appreciate it. We're glad to hear that your overall experience was positive, and we’re grateful for your understanding regarding the delays. We recognise how important timely progress is, particularly given the circumstances, and we’re sorry for any distress this has caused.

Please know that we have taken your comments on board and have implemented strategies to reduce delays in future.

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