UntilGone.com Reviews 48,571

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its excellent prices and the wide variety of products available. Many appreciate the mystery box experience and often receive usable items. The ordering process is generally described as easy, and products typically arrive promptly and match their descriptions, with many finding great deals. However, some customers were dissatisfied with the customer service, reporting issues with responsiveness and a lack of urgency in resolving problems. There were also instances where products received did not match their descriptions or expectations, leading to frustration regarding returns and refunds. A few people also experienced problems with software licenses and found the website's product listings to be unclear.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the great products, prices, and wide... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report an easy ordering process, with some... See more

Price

Consumers find price to be ambiguous. Many reviewers appreciate the affordable prices, great deals, and... See more

Website

Clients share ambiguous opinions on the website. Some customers express strong dissatisfaction, calling it... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report no response, or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The low prices and the free shipping. I have recommended this site to a number off people

Rated 5 out of 5 stars

UntilGone has been a surprisingly great experience! They are regularly updating their products & with great deals & prices. The JunkBoxes are a favorite of mine! I like the mystery experience and a... See more

Rated 5 out of 5 stars

This pilot for the website for untilgone.com is very fantastic for connecting for buying from untilgone.com.!! Plus, untilgone.com has many products for purchase at really excellent prices. I have t... See more

Rated 5 out of 5 stars

UntilGone.com offers a fun and engaging shopping experience with unique deals. The products arrived promptly and matched the descriptions perfectly. It’s a great spot for finding interesting items wi... See more


Company details

  1. Online marketplace

About UntilGone.com

Written by the company

Promo Image Logo

In business since 2005 (originally as Yugster), we are the destination for finding daily deals on top products including premium brands like Apple, Oakley, Shark/Ninja, and many others. Our goal is to save our customers money on every single order and we are excited to do the same for you! We do the work to find products you’re interested in and deliver them right to your inbox.

Shop Our Great Selection:

At UntilGone.com our customers are our number one concern and we have you covered! If there is a problem with your order, please contact us and we'll work with you to make it right!

Support

Contact info

3.9

Great

TrustScore 4 out of 5

49K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars
UntilGone.com logo

Reply from UntilGone.com

Hi Karen,

We’re sorry to hear that your sanitation wand didn’t work as expected. This isn’t the quality we aim to provide, and we’d be happy to help. Please reach out to our customer support team at support@untilgone.com for assistance with troubleshooting or a replacement. Thank you for letting us know.

Rated 5 out of 5 stars

Always wanted a Dyson vacuum

Always wanted a Dyson vacuum, but couldn’t afford it. I love my Dyson that I bought one month ago! Best deal ever! Replaces our overused hand vacuum too! Lightweight and moves easily across all floors.

13 October 2024
Rated 1 out of 5 stars

You sent the package to the wrong…

You sent the package to the wrong address and would not send it to the right address.

12 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Cathleen,

We’re very sorry for the frustration caused by the shipping error and for not being able to redirect your package. This is not the experience we want for our customers. Please contact our customer support team to explore how we can assist in resolving this issue. Thank you for sharing your feedback it helps us improve.

Rated 1 out of 5 stars

Poor!!

If there was zero star that is what you would get!!! After waiting weeks for my order the order was not completed then on top of that it was damaged. Begged you to return my money. Cancel the order I requested. So guess what keep the money and the other merchandise I ordered.. POOR….

12 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Claudette,

We’re sorry for the disappointing experience with your order’s delay, incomplete delivery, and the damaged item. This is not the level of service we aim to provide, and we apologize for the frustration this caused. Please reach out to our customer support team at support@untilgone.com so we can assist with processing a refund and resolving the remaining issues. Your feedback is invaluable to us, and we appreciate the chance to make things right.

Rated 3 out of 5 stars

I ordered a Cordless Blower that was…

I ordered a Cordless Blower that was advertised with Battery & Charger. Upon receipt, the unit came w/o the Battery & Charger. Contacting customer support, they informed me that Untilgone had made an advertising mistake upon me letting Untilgone of htis problem. I was then bluntly informed I could keep the Blower, which would be useless w/o the Battery & Charger or I would be provided a Return approval. I really liked the unit and requested what I could do to get the battery, but customer service would not consider this forcing me to return the item. I've made several purchases with Untilgone and feel I received inadequate service. I will continue to look at Untilgone.com products but with greater care in the future.

12 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Reid,

We apologize for the frustration and disappointment with your recent order. It sounds like the advertising error created a difficult situation, and we’re sorry that the resolution didn’t meet your expectations. We’ll be sharing your feedback with our team to improve our service going forward. Thank you for your continued support and for giving us this valuable input.

Rated 1 out of 5 stars

I have never received ANY items…

I have never received ANY items ordered. This is the first email I have received from you. I want to know about my order!

11 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Sharon,

We’re very sorry to hear that you haven’t received your order or any updates until now. This is certainly not the experience we want for our customers. Please reach out to our customer support team with your order details at support@untilgone.com and we’ll investigate this promptly to provide an update. Thank you for giving us the chance to make things right.

Rated 1 out of 5 stars

This is not what I thought I was…

This is not what I thought I was getting. Not surprised but sad.

12 October 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Holly,

We’re sorry to hear the product didn’t meet your expectations. We understand how disappointing that can be, and we’d appreciate the chance to help. Please reach out to our customer support team at support@untilgone.com and we’ll work with you to find a solution. Thank you for sharing your experience.

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