Unwrapped Reviews 133

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They are doing an amazing job at promoting little known legumes & promoting a zero waste tasty world. Efficient delivery, great customer service.

Rated 5 out of 5 stars

I haven’t tried everything I ordered yet, but the pumpkin seeds are delicious! So much flavor, I don’t think I can go back to the ones you get in the grocery store. I LOVE that I can buy in bulk w... See more

Rated 5 out of 5 stars

We are super happy with the way this works and with Unwrapped’s services. First of all great products and then of course the feeling of not creating more single-use packaging. We have tried zero-waste... See more

Rated 4 out of 5 stars

Great products! I am overall super satisfied with my purchase and will shop from Unwrapped again. I would however have liked if it was display approximetly how much volume each product would require a... See more

Company replied

Company details

  1. Grocery Store
  2. Grocery delivery service

Written by the company

Säg hejdå till onödiga förpackningar! Säg istället hej till Unwrapped! Sveriges första cirkulära butik på nätet. Hos oss hittar du ekologiska produkter packade i återanvändningsbara förpackningar. Som du returnerar vid din nästa leverans. Vi rengör och återanvänder!


Contact info

4.8

Excellent

TrustScore 5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products, great concept

I haven’t tried everything I ordered yet, but the pumpkin seeds are delicious! So much flavor, I don’t think I can go back to the ones you get in the grocery store.
I LOVE that I can buy in bulk without plastic.
And when I noticed the webshop’s automation wrote my address wrong, I got a quick email reply from a real, kind person.
I will definitely order again and recommend to others.

12 January 2023
Rated 5 out of 5 stars

Excellent and very responsive customer…

Excellent and very responsive customer service. Great website -- easy to use and navigate. I have always received my product quickly and have never had any problems with payments. Even on the one occasion where the delivery was delayed, the owner communicated quickly and clearly about the delay. They use Airmee which is one of the most climate friendly delivery services.

23 October 2022
Rated 5 out of 5 stars

Great initiative and service!

We are super happy with the way this works and with Unwrapped’s services. First of all great products and then of course the feeling of not creating more single-use packaging. We have tried zero-waste in different forms, in different countries, online and in stores…and we truly hope that the brave pioneering by Unwrapped and others out there will be successful and pave the way for more producers and distributors around the world. Good Job Unwrapped!!

1 April 2022
Rated 5 out of 5 stars

Great & easy-to-use alternative

Good and ever growing selection of kitchen staples, easy order process & quick delivery in Stockholm, hassle-free return of packaging.
Price levels vary depending on product type and can be steep for some specialty or made-to-last items (not in the long run, though, of course), but start at a very competitive level for many of the more regular purchases.
Also, nice additional info on social media as well as excellent customer service.
Overall very much recommended!

25 January 2022
Rated 5 out of 5 stars

I'm in Heaven...

Came in great time and with all recyclable packaging... I'm in heaven, I hate using products that use plastic so loved finding this store! Woop woop!
I only would love more products on the site!! :D

8 December 2021
Rated 4 out of 5 stars

Great products

Great products! I am overall super satisfied with my purchase and will shop from Unwrapped again. I would however have liked if it was display approximetly how much volume each product would require as it would have been nice to be somewhat prepared and clean the nessecary containers beforehand.

22 November 2021
Unwrapped logo

Reply from Unwrapped

We love hearing feedback, thank you for the helpful suggestion Simon! We will see if we can make these improvements in the future.

Big hugs, Sarah & Hanna

Rated 5 out of 5 stars

Perfect service!

Overall perfect! Fast delivery, high quality of goods and easy to return the boxes. I will definitely buy again!

18 November 2021
Unwrapped logo

Reply from Unwrapped

Thank you Elena - it's wonderful to hear your positive words!

Rated 5 out of 5 stars

Great

Great products, great service

19 October 2021
Unwrapped logo

Reply from Unwrapped

Thank you so much!

Rated 5 out of 5 stars

Outstanding Concept!

Unwrapped has been a wonderful discovery! For many years, I have dreaded buying individual items because of the packaging. A bag of nuts, a bag of rice or oats, a plastic jar of vitamins; they all add up to more waste! Even paper packaging carries a waste footprint driving further resource extraction. It is a brilliant concept to reuse packaging! The variety of products are well thought out pantry essentials with consideration of the environmental impact through organic, fair trade selection. Even better, the human powered delivery and pickup are seamless!
Thank you for bringing this mindful concept to fruition!

7 October 2021
Unwrapped logo

Reply from Unwrapped

Wow Cindy - thank you so much for your amazing feedback above, it really inspires us to keep doing what we are doing!

Big hugs, Sarah & Hanna

Rated 5 out of 5 stars

Great service

Smooth transaction, easy to use website, return of package is also very easy and great products!

5 October 2021
Unwrapped logo

Reply from Unwrapped

Wonderful to hear - thank you!

Rated 5 out of 5 stars

Great service and products.

Ordered the shampoo, conditioner and shower cream and they are all great to use. Initial delivery ran into problems but one of the founders actually took the time to personally text me an update and the delivery happened right the next day!

2 October 2021
Unwrapped logo

Reply from Unwrapped

We really value honest feedback - thank you for taking the time to review us!

Big hugs, Sarah & Hanna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look