University of the People Reviews 2,381

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, praising the platform's flexibility, which allows them to balance studies with work and personal life. People also appreciate the supportive staff and the high quality of education provided, especially considering the affordable pricing and overall value for money. However, some people were dissatisfied with the pricing, noting unexpected fees or discrepancies with advertised "free" education. A few other people also felt that the quality of some courses was low, describing discussions as pointless and information as common sense.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's flexibility and... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the supportive and knowledgeable... See more

Price

Customers consistently note positive experiences with price, highlighting the affordability and tuition-free... See more

Quality

Customers generally report positive experiences with the quality of education. Many praise the high academic... See more

Value for money

People report positive experiences with value for money. Many customers highlight the affordability, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is beginner friendly and show how to set up for your studies. They are consistent and patient in how they handle clients. They always provide confirmation emails and updates. It is an open platf... See more

Company replied

Rated 5 out of 5 stars

With 150,000 students globally, being part of this University has given me a purpose in life. It is online, yes; however, one should not take that lightly. Rigorous work and friendly peers and instruc... See more

Company replied

Rated 5 out of 5 stars

University of the People (UoP) was like a light in the darkness for me. In my home country, I wasn’t able to start my education journey due to circumstances beyond my control. When I found UoP and... See more

Company replied

Rated 5 out of 5 stars

“UoPeople is my comeback story. After years of thinking higher education was out of reach, UoPeople gave me a second chance to follow my dreams. The flexibility of online study has helped me balance... See more


Company details

  1. Educational institution
  2. Adult education centre
  3. Distance Learning Centre
  4. Non-profit organisation
  5. School

Written by the company

University of the People is an American non-profit distance education institution of higher education that offers undergraduate and graduate degrees.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

UoPeople has been a life‑changing…

UoPeople has been a life‑changing experience. The support from staff, the flexibility of online learning, and the chance to pursue my personal journey in education have been invaluable. Truly grateful for this opportunity.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

This fully online University supports…

This fully online University supports it's students with no tuition degree, scholarships and very supportive learning community from fellow students, instructors, responsible program advisors like my advisor Manasa she provides me with every support I need within 24hrs of the inquiry.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

Best in the world.

I love how they have curated their lessons and courses to suit everyone. The instructors are also helpful and this makes me happy as am able to enjoy my learning.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

Highly Satisfied With the Service Provided

I had a genuinely positive experience. The company demonstrated strong professionalism, timely communication, and a real commitment to customer satisfaction. What stood out most was their willingness to listen, understand needs clearly, and follow up until everything was resolved. Their team is approachable, supportive, and knowledgeable, which made the whole process smooth and stress-free.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

My experience at this university has…

My experience at this university has been both enriching and transformative. The academic environment is rigorous yet supportive, with professors who are genuinely passionate about their subjects and committed to student success. I particularly appreciated the diversity of course offerings and the flexibility to explore interdisciplinary interests.

12 February 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 4 out of 5 stars

UoPeople experience

UoPeople has been an amazing experience for me. The flexibility, supportive instructors and accessible learning environment have helped me grow academically and professionally. I highly recommend it to anyone looking for a quality, affordable education.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

Uopeople is opening doors for…

Uopeople is opening doors for international students around the world so that they can achieve their ideal academic career goals with the American higher education that is recognized all over the world. Uopeople is opening doors for international students to achieve their ideal goals.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

The University of the People (UoPeople)

The University of the People (UoPeople) is a genuinely innovative and accessible online institution, offering tuition-free degree programs that make higher education attainable for students worldwide. Its accredited, flexible, and self-paced learning model is well-structured for working professionals and adult learners, while the peer-learning approach and diverse global community add a unique collaborative dimension. Although students must be disciplined to manage coursework independently and pay modest assessment fees, UoPeople delivers strong academic value, credible qualifications, and an inclusive learning environment—making it an excellent option for those seeking affordable, quality education from anywhere in the world.

20 March 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

Great university

Great university, perfect academic solution centre. Free for the people. That's University of the People.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

My great experience

My experience with the University of the People has been both rewarding and motivating. The university is doing well in providing a flexible and accessible learning environment that fits the needs of students around the world. I appreciate how the courses are structured with clear weekly deadlines and practical assignments that encourage active learning. The diversity of the student community has also enriched my experience—interacting with classmates from different cultures and backgrounds has broadened my perspective and made discussions more meaningful. Despite being an online institution, UoPeople maintains a strong sense of community and support through helpful resources, clear communication, and dedicated instructors. Overall, the university is doing well in fulfilling its mission of offering affordable, high-quality education and empowering students to pursue their goals without financial barriers.

17 June 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

These are the things that UoPeople…

These are the things that UoPeople excel at:

lowering academic standards while offering accessible and reasonably priced education.

preserving well-structured classes with precise schedules, rubrics, and learning goals.

promoting peer-to-peer learning, which deepens your work and helps you comprehend various viewpoints.

providing pertinent course material that is frequently connected to practical skills, particularly in disciplines like business, computer science, and health science.

Delivering 24/7 online access makes it easier for students in different time zones to succeed.

8 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

University of the People is a free

University of the People is a free, flexible University that let's you get a valuable education for free. Discipline is what you need the most to be successful in this place and flexibility is a plus. I love it because I can advance and learn according to my needs and possibilities.

8 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

Affordable education that is globally reach.

The institution provides free education to students who need to pay only small assessment fees for their studies. The tuition-free model of UoPeople enables worldwide students to pursue higher education regardless of their financial situation. The program provides educational access to students who would otherwise cannot afford higher education.
The institution provides students with flexible online learning opportunities which match their individual needs. The fully online structure of UoPeople allows students to maintain their work responsibilities and family duties while pursuing their education. Students from various time zones and those who work full-time jobs highly value the flexible learning environment at UoPeople.
The student body at UoPeople consists of learners who come from various international locations. Students who join from different parts of the world create a diverse learning environment which enhances their ability to learn from each other. The diverse student population creates an active multicultural learning space which helps students develop their global understanding.
The institution now holds accreditation from established organizations which enhances its reputation and makes its degrees more acceptable to employers and other educational institutions.
The institution maintains a supportive learning environment through its inclusive mission and its dedicated community of students. Students report that their instructors and support them well and the educational mission at UoPeople creates opportunities for them to succeed. The achievement of a UoPeople degree marks a significant advancement for students who pursue their education through this institution.

8 August 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 5 out of 5 stars

A Life-Changing Scholarship Experience

A Life-Changing Scholarship Experience

My experience with the University of the People has been nothing short of inspiring. I received a full scholarship that covered all my tuition and exam fees, which gave me the opportunity to study for my Bachelor of Science in Business Administration without financial stress.

What makes UoPeople truly great is its commitment to accessible, quality education for everyone. The courses are well-structured, the professors are supportive, and the peer-based learning model encourages collaboration with students from around the world. I’ve gained not only academic knowledge but also practical skills in leadership, finance, and communication.

The advisors are responsive, and the online learning platform is easy to use. It does require discipline and good time management, but it’s worth every effort. I highly recommend UoPeople to anyone seeking an affordable, accredited, and flexible path to higher education.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 4 out of 5 stars

The way the advisor does send emails is exceptional

The way the advisor does send emails before hand in time has been an exceptional experience. The lecturers have also assisted and encouraged me to read and write my assignments professionally. The self assist with Michelle needs improvement especially when it’s time to register subjects for ensuing term.

9 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

Rated 4 out of 5 stars

My experience with the University of…

My experience with the University of the People has been truly positive and meaningful. I genuinely appreciate how accessible, flexible, and affordable the programs are. The courses are well-structured, the platform is easy to navigate, and the global community creates a supportive environment that motivates you to keep going, even during challenging weeks.

8 December 2025
Unprompted review
University of the People logo

Reply from University of the People

Thank you for the positive review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look