Uown Leasing Reviews 2,272

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding payment plans and arrangements. However, some customers expressed dissatisfaction with the product itself, citing issues such as not receiving the item or finding it to be of poor quality. There were also occasional concerns about payment discrepancies, with some reviewers reporting incorrect charges or difficulties with payment processing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness,... See more

Payment

People report positive experiences with payment, appreciating the ease of making payments and the variety of... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting... See more

Product

Reviewers mention ambiguous feedback about product. Some customers praise the products, citing great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very nice people. Ive enjoyed our conversations and they have always answered my questions quickly. It's nice to pose a question and actually get a response almost immediately. I will use their servi... See more

Rated 5 out of 5 stars

The agent allowed me to pay off balance with somewhat of an extra payment after the 90 day promotion. I explained I thought from receiving product but it’s not the case. I even calculated two exact pa... See more

Rated 5 out of 5 stars

Words cannot explain how awesome this company is! If you’re thinking about financing/leasing don’t hesitate to use UOWN. You’re approved immediately and you can’t take your furniture home with you the... See more

Rated 5 out of 5 stars

Your company made everything easy from start to finish , to 1st payment and paying off my account. It was super easy , no hassles, no gimmicks. Just a very professional and courteous company to do... See more


Company details

  1. Alternative Financial Services
  2. Leasing service
  3. Payment service

Written by the company

In 2008, a group of lending executives in Tampa, FL came together and saw a need: credit challenged customers had virtually no place to go for financing. Armed with decades of industry experience and a passion for helping customers in need—Uown Leasing was born. At Uown, we understand that the credit score does not define the customer. It’s our belief that everybody, regardless of credit history, should have the ability to provide for his or her family. By giving customers a simple, straight-forward lease-to-own payment option on everyday items, Uown works hard to make that happen. A lot has changed since 2008, but our focus on doing business the right way remains the same. We see both our merchants and consumers as part of the Uown Family. Our commitment is to always treat both with the dignity and respect they deserve. Working together, we’ve got this.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Not a good company

Yes, I don’t like the idea of just giving us 90 days and if not paid within that period, your interest goes triple sky high. You need to give customers more time to pay off debt. I will not use your company again. Sorry!!!

30 July 2025
Uown Leasing logo

Reply from Uown Leasing

Hi Leonila,

Thank you for your feedback. We're sorry to hear that our program didn’t meet your expectations. We'd like to clarify that we do not charge interest. This is a lease to own program with leasing fees factored into the total cost. Our program is designed to give customers who may not be able to pay out of pocket a flexible way to complete their purchase and have immediate access to something they need.

While we understand this program may not have been the right fit for you, we do aim to provide options that make purchases more accessible to a wide range of customers. We are also fully transparent with our costs, giving you as the customer the option to decide if this program fits your needs.

We appreciate you giving us a try and we wish you all the best moving forward.

Rated 5 out of 5 stars

Your company made everything easy

Your company made everything easy from start to finish , to 1st payment and paying off my account. It was super easy , no hassles, no gimmicks. Just a very professional and courteous company to do business with, and hopefully in the near future 😀

Thank you ever so much, to each and every one of you that made it such a easy and positive experience 😊

5 August 2025
Rated 5 out of 5 stars

Good company to do business with

Good company to do business with. A good way of getting a major car part if you don't have the cash. Just a down payment and weekly payments. You can have the part sent to you OR to the shop where you're going to get it fixed.

28 July 2025
Rated 5 out of 5 stars

It's all good but I haven't get my 40…

It's all good but I haven't get my 40 dollars refund to me yet,where u own leasing took my money June 27,25 for an account that was opened but canceled right away ..

15 July 2025
Uown Leasing logo

Reply from Uown Leasing

Hi Lucille,
Thank you for bringing this to our attention - this should now be resolved. Please let us know if you are in need of any additional help.

We truly appreciate you taking the time to review us!

Rated 5 out of 5 stars

That UOwn Leasing will work with you

Even when I'm having financial difficulty. As far as my card not working dates not coinciding with my check. Being that I'm on a fixed income they work with me. I think that's really saying a lot. As far as this company is concerned. They have a lot of compassion and concern as far as the customers concerned

25 June 2025

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