Good service, speedy return of photos. Pleased with the quality of pictures considering the age of the slides. Thanks team
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See what reviewers are saying
We had a lot of (precious, pre-digital) photos scanned (mostly 6x4 but also a wide range of sizes, including some very long school class photos). We have been delighted with the high quality of the wo... See more
Excellent - you can trust these people to take care of your precious slides. They will email you to let you know your slides have arrived and sent back, which is very reassuring. Digital pictures were... See more
My recent negative scans by Update Media were first class, as usual. What I like is the fact that they are scanned in very high definition, over 10 Mbs per neg in fact. Whilst some of my negatives are... See more
Company details
Written by the company
Professional conversion of Slides, Photographs and Negatives to digital. Highest quality and absolute care given for irreplaceable memories.
Contact info
19 Bowland Road, Bingham, NG13 8RW, Nottingham, United Kingdom
- 01157148715
- info@updatephoto.co.uk
- updatephoto.co.uk
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Excellent
Originally we planned to digitalise photos ourselves but are so very glad we left this to the professionals. We are extremely pleased with the end products and most certainly will forward our next “challenges “ to UpdatePhoto.
Professional, efficient, quality service
I was really pleased with the service. Very fast to answer queries and it was good to be dealing consistently with a named human being rather than a faceless company. They processed a selection of old negatives onto a CD for me. The disk was returned with the negatives within the timescale they had indicated, all packaged very carefully. The results are fantastic - childhood memories from a long time ago processed very competently at a price that was entirely reasonable.
Excellent and friendly service
Excellent and friendly service. The slides have come up better than expected and the electronic format was easy to use.
Excellent customer service
Update Photo scanned some old negatives from our wedding which is now 24 years ago. They provided really helpful information and advice by email before I committed to an order and gave me great confidence in their knowledge and customer service approach. I'm really pleased to say that the customer service throughout was excellent, I was kept updated regularly, the service was fast and of high quality and I am a very happy customer. I would recommend this company to anyone wanting digital copies of photos from old negatives.
Very cooperative in explaining…
Very cooperative in explaining procedures prior to sending photos.
Quality of completed memory sticks excellent and above expectations and all family really pleased
Thank you Simon
Thank you very much for a very…
Thank you very much for a very professional service.. I never thought I'd get my family photos archived like this.. Fantastic
Very quick and helpful
Very quick and helpful. Very pleased with the results (slides to digital image).
Prompt service with good communication…
Prompt service with good communication throughout. We were very pleased with the quality of the prints.
An excellent service
All went really well
All went really well. Swift and efficient and I love seeing my Dad's old photos in a new light, and to share with the family.
Very efficient
Very efficient, helpful and honest.
My enquiry was felt with very quickly the resulting service was as good as last time I used their service.
Very fast and professional service.
Copy of slides as digital
Copy of slides as digital. Picture quality was excellent and a very prompt service. Thet even recycled my packaging.
Very good service
Very good service - converted both transparencies and negatives to digital format very effectively. Impressed by the detail after nearly 50 years!
Really pleased to have digital images…
Really pleased to have digital images of my slides. I had anticipated that I would receive the slides on the flash drive. Had I realised that they would be on a CD Rom, I would not have ordered the flash drive and saved £10. Perhaps I misunderstood.
Regards
Ann Gammack
Found Updatephoto online
Found Updatephoto online, really glad i did, as the whole service was fast and very efficient, I will use your services again. Many thanks.
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