UpholsterySupplyUSA Reviews 

465
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great service. Great people. The material I requested in my on line order wasn’t in stock and Jack told me there wasn’t an ETA from the manufacturer. He had material to substitute that was acceptable... See more

Rated 5 out of 5 stars

Needed a reliable source for "Lift the Dot" fasteners and Upholstery Supply came through in 5-star fashion. Had both the machine screw and wood screw types I needed in choice of lengths. Order was shi... See more

Rated 5 out of 5 stars

Professional dyeing products- I know as I was taught as an Automotive Appearance Reconditioner over 40 years ago...VERY FAST SHIPPING....VERY NICE PRODUCTS!!! Many Thanks to YOU...Hope that you sta... See more

Rated 5 out of 5 stars

Excellent customer service. They ship orders quickly and it arrives to me in Alaska within 3-4 days after shipping. Also, shipping fees are so reasonable for Alaska. The quality and price for the ma... See more

Company details

  1. Auto parts shop

Information provided by various external sources

Upholstery supplies including vinyl, fabric, canvas, carpet, thread, fasteners, SEM Paint, elastic, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

465 reviews

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4.8

All reviews

(465)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome company

Awesome experience with this company. Item is. Exactly as described. New Landau vinyl top. Fast shipping. I recommend this seller. Thank you

7 November 2022
Rated 5 out of 5 stars

The Perfect Fastener

The fasteners are exactly what I need to replace the factory ones for my 67 Chevelle. I can drill a round hole instead of trying to make an oval hole for the factory fasteners.

23 September 2022
Rated 5 out of 5 stars

I had an urgent need for retainers

I was in need of a large quantity of retainers very quickly and the vendor I usually buy from was not going to be able to get them to me as quick as I needed them. I found this company and they got my order out very quickly. When they found that they didn't have the full quantity that I needed, they quickly called me and asked me how to proceed and got my shipment out. Very please with the customer service and speed of getting out my order.

2 September 2022
Rated 4 out of 5 stars

Sem Vinyl coat

The more you buy the price comes down, but they have to be all the same color. sometimes I might need up to 5 or 6 cans of different colors and if they were all different, I would have to pay the highest price per can

25 August 2022
Rated 5 out of 5 stars

Had what I needed

They took the time to go find the material that I couldn’t get anywhere else, with fast shipping to. Very happy with the whole experience.

17 August 2022
Rated 1 out of 5 stars

Wrong color

I ordered Champagne color for my boat seats. Upon opening the box found you sent me black. I called to find out.how to return the cans and held for 15 minutes. I then left a message with my phone number expecting a return call. I have not heard anything. Although I want your product, I'm hesitant to order more as I don't know what color I am going to get.

17 August 2022
UpholsterySupplyUSA logo

Reply from UpholsterySupplyUSA

As we tried to explain to our customer, when he placed his order, he had selected Ranger Black (SEM #25053). His order invoice shows those exact details. That is why we shipped him Ranger Black. Our customer made a mistake, and that's ok; but to insist that he ordered something else when his own order invoice displays his actual order of Ranger Black? We can only ship what people order, after all.

Rated 5 out of 5 stars

Overall experience was positive

Overall experience was positive. There was an issue with the shipping company but your company was willing to reach out to them to resolve.
In the end everything was received well packaged and is working great for us!

9 August 2022
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! I found the website to be easy to navigate and easy to check out! Shipping was quick and quality of product is great! Will ship here again!

9 August 2022

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