Up Learn (UpLearn) Reviews 870

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company, often praising its website and app for being user-friendly and effective for learning. Many customers found the content well-structured, concise, and engaging, with videos and practice questions significantly boosting their understanding and grades in various subjects. The platform is frequently described as a game-changer, helping students achieve higher grades and gain confidence, with some even calling it the best money they ever spent. However, some customers also noted concerns regarding the depth of content for certain subjects, suggesting it might not always be sufficient for advanced exam requirements. A few other people also felt that some videos were too long or that the platform forced fullscreen mode, which they found inconvenient. Additionally, some reviewers mentioned issues with the app's functionality, such as bugs or difficulties in tracking progress when switching exam boards.

What people talk about most

User experience

Consumers find user experience to be positive, with many praising the platform's ease of use and ability to... See more

Product

Customers consistently note ambiguous experiences with the product, with many praising it as a "game-changer"... See more

Website

Reviewers mention positive feedback about the website, with many calling it the best they've used for... See more

Application

Clients share positive opinions on the app, finding it very convenient and helpful for gaining knowledge and... See more

Price

Users describe ambiguous interactions with price, with many reviewers finding the service too expensive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

HANDS DOWN THE BEST WEBSITE FOR PSYCHOLOGY!!! My original teacher left straight after the January Year 12 mocks, my second teacher left just before the June mocks, and I currently have a trainee... See more

Company replied

Rated 5 out of 5 stars

I like the simplicity of everything. very clearly layed out in terms of structure, video straight to the point very concise but packed full of all the information for the exam in bitesize chunks, ma... See more

Company replied

Rated 5 out of 5 stars

I highly recommend UpLearn to anyone studying Economics at A-level. The videos are literally little golden nuggets, they explain even the most complex concepts in a super concise and (fun) mann... See more

Company replied

Rated 5 out of 5 stars

Saved my Maths A-Level grade!! I really struggled with A-Level maths despite doing well at GCSE. The topics felt far more complicated and I always felt like i was catching up. Found Uplearn through th... See more

Company replied


Company details

  1. Educational institution
  2. Distance Learning Centre
  3. Study at home school
  4. Tutor

About Up Learn (UpLearn)

Written by the company

Up Learn is the UK's leading A Level and GCSE platform, helping students achieve top grades through expert teaching, personalised learning, and 24/7 AI and human tutor support.

Our courses cover A Level Biology, Chemistry, Physics, Maths, Economics and Psychology, as well as GCSE Combined Science, with exam-board specific content for AQA, Edexcel, OCR and Cambridge International. Behind every lesson is a team of subject specialists, learning scientists, and educators obsessed with one thing: making top grades a reality for every student.

Our platform adapts in real time to each individual - identifying gaps, guiding revision, and building the exam technique needed to reach A/A* at A Level and grade 8 or above at GCSE. The results back it up: 97% of students who complete an A Level course go on to achieve A* or A.

We believe every student deserves access to outstanding education, which is why for every course purchased, we give a free course to a student who needs it. We've provided over 50,000 Up Learn Scholarships across the UK so far.

Students and families often tell us they value how supported they feel, from the quality of teaching to the responsiveness of our team, from first login to results day.

We genuinely welcome honest feedback. Reviews help us celebrate our students' results, and fuel our mission to give every learner the most effective path to success.

Our money back guarantee

A/A* or 8-8

We know what students are capable of when they have the right support. That's why we don't just promise progress - we guarantee top grades. If you complete our course and don't achieve at least an A at A Level, or 8-8 at GCSE, we'll give you your money back.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

870 reviews

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Rated 2 out of 5 stars

Unnecessary updates and specificity

In itself, UpLearn does seem to sometimes work well and depending on the topic is a really useful learning resource. The idea is great and there’s good foundations. However, it’s so annoying there’s a few flaws in the foundations meaning the system can often be irritating and sometimes even display incorrect information.

Often, the questions can be very specific beyond the specification meaning you constantly need to be on the ball for the entire duration, which realistically is impossible. Sections are longer than they need to be and information isn’t always bundled correctly. Questions can also sometimes be either over specific or under specific meaning they are often beyond the specification or what you’d be asked to do in the exam, or not very representative. For example, using synonyms included in the exam mark scheme as acceptable are not allowed. The ‘Report a problem’ button sometimes works but the responses are often lacklustre as no extra information is provided.

However, the recent update has meant my progress has been essentially eliminated as the new % scoring system is erratic and doesn’t improve the score properly, meaning you’d have to spend hours to complete the course. It was an unnecessary upgrade and poorly executed, making my work over the past year gone.

Moreover, for Psychology, UpLearn misses out on half the topics you need and just send you elsewhere, meaning it can’t be fully relied upon and is disappointing for the price you pay. Despite them gradually adding more, the Biology course is also half empty and only contains flash card style quizzes for some topics which you can easily access for free elsewhere.

Finally, there’s issues with the accuracy of information, with lots of answers being wrong and simply not being corrected upon reporting an error. It’s even left some teachers confused how they can get some so wrong.

It’s not terrible - but there’s plenty to improve on. It’s terrible value for the platform at the moment though.

10 August 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi there,

Thank you so much for taking the time to share such detailed feedback 🙏 We’re delighted to hear that you’ve found Up Learn helpful in your studies.

Our courses are carefully structured to group topics in a way that best supports learning, and our Content team designs questions to reflect the full range of difficulty and styles in the specification.
If you ever come across a question or piece of content that feels unclear or inaccurate, we’d be very grateful if you could let us know by emailing team@uplearn.co.uk - please do also send along those examples you have mentioned here. This will allow us to review it and make any necessary improvements 🔍 You can also use the ‘Report a problem’ button within the course so we can continue refining your learning experience.

Our tutors are always on hand to help - you can start a live chat with them at any time if you’d like further explanation or context on a question. They’ll be happy to walk you through it step-by-step.

We’ve recently updated our score percentages to make it easier to see how many questions you’ve answered correctly and to help you improve through Strengthening. This feature focuses on the questions you answered incorrectly so you can target your revision effectively. If your progress hasn’t updated as expected, please reach out via live chat so we can look into this for you.

Regarding course coverage, our Psychology course offers a variety of Paper 3 optional topics, but we let our students and schools before they start that we do not provide full content for every optional topic. You can read some more about that in the ‘What does the A level Psychology course cover?’ article in our help centre.

Our Biology course is designed to complement your school learning, with in-depth video lessons for the topics where full explanations are most valuable, and the rest covered through summaries and exam practice questions. If you’re still unsure about any points after going through the content, our tutors can clarify them for you.

Thank you again for your thoughtful feedback. It’s really important in helping us continue to improve the experience for all our learners.

Best wishes,
The Up Learn Team

Rated 3 out of 5 stars

When i am watching videos and answering…

When i am watching videos and answering question and when submit it takes forever to check the answer sometimes it says submit again, this is so irritating before this platform was very nice I didn’t like the new update!!!

8 August 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Yuvi,

We’re pleased you’ve been enjoying the platform and are sorry to hear about your experience since the recent update.

This is unexpected behaviour so we’d love for you to reach out to our support team at team@uplearn.co.uk or via our live chat - we can take a closer look and help find a solution.

We look forward to hearing from you 😊

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

good for studies

the app itself is entertaining. just Like studying thank you Up Learn they call you up learn cuz people absorb information from this app and their brain becomes smarter ahahaha

23 July 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Zino,

Love the review and love the energy 💚 We're thrilled to hear Up Learn is helping that brain power level up 💪🧠

We’re so glad it’s making studying more fun (and effective)! Thanks for the 5 stars and the smile - you’ve made our day 💚

Keep smashing it!

The Up Learn Team

Rated 5 out of 5 stars

Amazing website

Excellent customer service. All topics explained very well with amazing use of graphics and exmaples.

13 July 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Ishit,

Thank you so much for the lovely review💚 We're so glad you've had a great experience. If there's ever anything more we can do to help you reach your goals, we're just a message away. Keep up the amazing work! 🚀

Best wishes,
The Up Learn Team

Rated 2 out of 5 stars

Great tool but guarantee is not upheld

I used this course to help me improve in Economics and it was a great course. The only thing is that their 'A/A*' guarantee is not upheld. Uplearn states that if you don't get an A or A* then they will refund you. Not true. Like anything with a money-back guarantee, you will never get your money back. I did all of the lessons (several times) and did all of the exams and tests (which never save honestly and would lag and cut out). I ended up with a B in Economics and contacted Uplearn to be told that I had not completed the course even though I had. Apparently the problem was that I had not completed all the written tests - Untrue. Their system is so laggy and it is honestly probably built to cut out enough times that you give up with rewriting the same answer ten times so that they can say that the course was not completed, rendering you unable to receive a refund. It was a great course but if you're expecting to get your money back if you get anything below an A, you're kidding yourself.

24 January 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Lois,
Thank you for taking the time to share your feedback. We’re really glad to hear that you found the Economics course helpful during your A Levels in 2021 🙌

Our A*/A Guarantee applies when students complete the full course, by reaching a 90% Up Score and completing exam paper practice to demonstrate their exam readiness. I’m afraid that final step wasn’t completed, which meant we were not able to process a refund.

That said, our guarantee is a promise we take very seriously, and we continue to refund every student each year who meets the criteria and doesn’t achieve an A or A*.

We didn’t receive any reports of technical issues from you at the time, but if you’d be happy to share more details with us, we’d really like to understand exactly what happened. Please reach out to team@uplearn.co.uk 🙏

As your experience was back in 2021, we want to let you know that since then, we’ve made many improvements to the platform, all inspired by feedback from students like you.

We truly appreciate you taking the time to share your thoughts with us and hope that life has been going really well since your time with Up Learn. If there’s anything we can do to continue to support you, please don’t hesitate to get in touch.

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Great structured and very motivating

1 July 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Drood,

Thank you so much! We're thrilled to hear that Up Learn is having such a positive impact on your learning journey 😊

We're here for you every step of the way and wish you all the best with your studies.

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

I'm a maths teacher in a secondary…

I'm a maths teacher in a secondary school - my school/Trust has purchased Uplearn for our A level Maths students - 'bold prediction' but this is the future of education - certainly for the motivated self learners - this site is incredible - the videos are made with purpose - explanations are clear and the progress feedback tool is amazing - we use a lot of online maths tools (SPXXXX maths et al) this is BY FAR the best - ask your teachers to get them to subscribe on your behalf!!

28 June 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi!

Thank you SO MUCH for the incredible review! 🙌 It means the world coming from someone on the front lines of education.

We're so excited to be supporting your A Level students, and it's amazing to hear how Up Learn is fitting into your classroom. Hearing that it's making a real difference for both students and teachers is exactly why we do what we do 💚

Huge thanks to you and your school for being part of the Up Learn journey - and for encouraging others to get involved too! We really appreciate the recommendation. Here’s to the future of learning! 🚀

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

How Up Learn Was a Hero to Me

Up Learn was a huge motivation to help me do well on my A Levels. I like how, on the multi-select questions, it can still mean that there is one correct answer. It helps me think more before answering those questions, rather than assuming that there are at least two correct answers. Plus, I like how there are questions in the middle of the video. It gets me involved. The fact that there are no ads makes it useful. The "strengthen" section is excellent. The only conern is that I found it time-consuming to do the subsections, but the earlier I start, the better. The subsection diagnostic quizzes certainly help speed me up. I refused to speed the video up because it reduces my learning ability. I love Up Learn. It is the best website I've used in my life. In fact, it is my favourite website. I cannot wait until it is available for GCSE students. It is better than Educake or Seneca, in my opinion. Even though I haven't managed to reach 90% on either of my three subjects, I still think I did extremely well. I would like it if I have the opportunity to work in the Up Learn team to apply my IT skills. Thanks to the staff at Woodkirk Academy who paid for my membership. Thank you for reading!

22 June 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Zain,

Wow - your review has honestly made our day 💚 Your drive, self-awareness, and love for learning absolutely shine through, and we couldn’t be prouder to have been part of your A level journey.

It’s amazing to hear how you’ve engaged so thoughtfully with every part of the course - from the videos and quizzes to Strengthen - and how you’ve managed your time. And your focus is exactly the kind of mindset that leads to real success 👏

A huge shoutout to your school for supporting you - and to you for using that opportunity to the fullest. We’re wishing you the best for results day and cheering you on for whatever comes next🚀

Thanks again for such a kind and inspiring review - and for being part of the Up Learn family 💚

Best wishes
The Up Learn Team

Rated 4 out of 5 stars

It's a very interactive way of learning…

It's a very interactive way of learning and actually helps when there's a lot of information to memorise.

16 June 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Chisom,

Thanks so much for your lovely review 😊 We're really glad to hear that Up Learn is helping you stay on top of everything there is to learn for A Levels - it’s no small feat!

We're so happy to have you on board and are here to support you every step of the way.

Best wishes,
The Up Learn Team

Rated 1 out of 5 stars

SCAM - doesn't cover all the content

If you do A-Level Biology don't trust the content! I bought Up Learn and it didn't go into the necessary depth required for the exam! Both secondary succession and knowing how to do statistical tests were assessed! I know I've lost 10 marks due to these questions. Don't believe those adverts!

13 June 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi there,

Thank you for taking the time to share your feedback.

Our Biology course is designed to complement your school studies - helping to reinforce classroom learning and support optimal revision. Our ‘What’s in the A Level Biology Course’ Help Centre article and the ‘Introduction to the Biology course’ video explain how to use the course most effectively.

The course follows the specification closely, and we regularly review and update the course in line with new developments. Secondary succession isn’t included in the specification, which is why it isn’t covered in depth in the course. However, our content team is reviewing this in light of recent exam papers to see if any changes are needed.

While we couldn’t locate an account matching your review, we are very sorry to hear that you found a number of marks connected to this topic, and we’d really value the chance to better understand your experience. Please reach out via our live chat or at team@uplearn.co.uk 🙏

Thanks again for your feedback - we’re committed to supporting students, and we’re here if you need us.

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

in depth analysis of each topic

in depth analysis of each topic. Providesgood summaries for cramming content aswell

8 June 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Adam,

Thank you for your lovely review 🤩

We're thrilled to hear you're enjoying the detailed content and summaries. It's wonderful to know our course are guiding you all the way from the very basics right through to exam prep.

Wishing you all the best in your studies.

The Up Learn Team

Rated 5 out of 5 stars

Extraordinary surprised in how hard topics are explained with such ease

This is so unique in teaching which helps me so much and explained all the hard topics with ease .I am studying maths and biology and chemistry with aspirations to become a GP and was unsure if I could make it due my illness and circumstances. Uplearn granted me a scholarship which I am forever grateful for and within a month I been learning more content more effectively and getting much better grade in monthly exams. I would highly recommend this to a friend.

3 June 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Ahmad,

Thank you so much for the 5* review - it honestly means the world to us 💚 We're so proud to be part of your journey, and it's incredible to hear how far you've come already in just a month! Your determination and resilience are inspiring, and we’re rooting for you every step of the way on your path to becoming a GP 👩‍⚕️📚

Wishing you lots of good health and success. Keep pushing forward — we’ll be right here with you! 🚀✨

The Up Learn Team

Rated 4 out of 5 stars

Great for most subjects. could improve for maths.

Ingenious app no doubt about it. small suggestion for the maths courses - in the section quizzes, it would be better if incorrect answers always showed the correct solutions and have more elaborate explanations - Hegarty maths does this really well, for instance, think Uplearn still has a bit of tweaking to do for maths. All in all absolute great website, would be great if Further Maths A level was also offered!

23 May 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Amna,

Thank you so much for your thoughtful review and kind words - we're really glad to hear you're enjoying Up Learn overall!

We really appreciate your feedback on the section quizzes. Once you've completed a section quiz, going through the related videos and quizzes should give you the explanations you need to fully grasp the topic. That said, we totally agree - clear solutions and detailed explanations are essential for a solid understanding so if you ever need a bit more support or a walkthrough, our tutors are just a message away via the chat. You can also give us your feedback on those questions directly there 👌

And it’s amazing to hear you’d like to see another course on Up Learn! We’ve passed your request on to the team 🤩

Thanks again for taking the time to share your thoughts and for being part of Up Learn 😊

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Breaks content down into understandable…

Breaks content down into understandable chunks.

22 May 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Kaiden,

Thanks for the 5* review - it means a lot!

We love that our content is helping and proving effective in making topics easier to digest.

We really appreciate you being a part of Up Learn 😊

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Worth the investment!

HIGHLY recommend for people that aren't 'naturally smart' and need more time and help to understand some of the harder concepts. I have their bio, chem and maths course and I really wish I had utilised this resource earlier. I didn't really use the Maths one as I find maths easier to understand & also quicker from just watching youtube videos however, if there is a hard topic eg normal distribution curve, I always find myself going to Uplearn and I was surprised to find myself understanding everything! Also for chemistry, I used it to understand acids and bases and I was surprised to see myself being able to answer nearly all of the AQA exam qs. It genuinely is really good, especially if you don't have a teacher to teach/ explain difficult concepts! However, I do wish the their course was a tad bit cheaper, especially the monthly packages (as someone who doesn't really use the chat function and only want to access the content/ vids) as I do plan on getting a course again for next year. Overall, this website is a game changer for people that dont want to spend heaps on tutoring, but also want to get the highest grades possible x

21 May 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi!

Thank you so much for your super thoughtful review (and we love the title - we’re guessing it was meant to say worth the investment 😄)!

It’s amazing to hear how Up Learn has helped you tackle the trickier topics and even answer exam questions with confidence - and that it’s become your go-to when you need a deeper explanation. We're so glad Up Learn has been a reliable and effective support system for independent study - that’s exactly what it’s designed for 💪 While tutors are here if you get stuck, the goal is to give you everything you need to succeed on your own.

And thank you for saying this is “a game changer" - we couldn’t have put it better ourselves! We’re really grateful you recognise the value Up Learn offers and are so pleased it’s been worth the investment for you.

Wishing you the very best with your studies and we look forward to having you back next year 💛

Do get in touch via the chat if you want to discuss next year's purchase options.

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

genuinely super helpful carried my…

genuinely super helpful carried my revision for a levels. worth the money

20 May 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Laura,

Thank you so much! 🌟 We're really glad to hear it made such a difference for your A-levels - that's exactly what we're here for and we thank you for your support.

Wishing you lots of success with your studies and looking forward to hearing about your results 🙌

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

love you uplearn

love you uplearn, made a level revision less excruciating with your weird humour

15 May 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Ez,

Thank you for the love 💚 So glad we could make revision a bit less painful - weird humour and all!

We love having you on board and being able to support you through your A Levels!

Best wishes,
The Up Learn Team

Rated 4 out of 5 stars

The way the content is explained just…

The way the content is explained just sticks to your brain and they've structured the lessons in a way that key topics keep getting repeated so they stick in your long term memory. Also, the tutors are quick to help. The only downside is that the tutors refuse to help on any question thats not on up learn even if its from the same topic. Overall 9/10

27 April 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Laiba,

Thank you for taking the time to let us know how you're finding the course! 🌟

We're thrilled that the structure of our videos and explanations is helping you remember everything you need to 🙌

It's great that our tutors are able to help you with your questions quickly. Our Up Master students are able to ask questions on content that's external to Up Learn, but our tutors are more than happy to help our other students with anything they need on the course 🙏

Best wishes,
The Up Learn Team

Rated 3 out of 5 stars

good platform but needs to be up to date considering the prices of it

It is a very good platform with easy to understand videos, however I paid 600 GBP for Biology OCR A, just to very sadly find out that it wasn't up to date with the new 2025 specification.

25 April 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Rares,

Thank you for taking the time to leave your review 🙏

The Biology course is now fully in line with the 2025 specification. Our Content team have been carefully making updates to our Biology course to ensure that it is in line with the new 2025 specification, while ensuring that students working from the old specification still had access to all the content they needed. Those updates are now all complete 💪

We've tried reaching out to chat about this with you, so please let us know in that thread if you have any questions about this 😊

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Great

got me from a E to a C in a month in my mocks hoping to get the A in the real exams

23 April 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi there,

Thank you so much for letting us know about this - that's amazing progress! 🎉 We're so glad we could be part of helping you get there, and we look forward to hearing about your A in the exam 🌟

Best wishes,
The Up Learn Team

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