Uppbeat Reviews 1,991

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including the smooth user experience. However, some people mentioned minor drawbacks such as the lack of music trim options or a desire for more diverse music selections beyond lo-fi. A few other people also felt that the preview experience could be smoother and wished for sound files to be grouped into collections.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers appreciating the quick and... See more

User experience

Customers consistently note positive experiences with user experience, finding the platform easy to use for... See more

Service

People report positive experiences with service, often highlighting the outstanding assistance and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm new to content creation and want music that supports real musicians and works well with my videos. So far so good with Uppbeat. I can audition many music tracks that are original, not just AI gen... See more

Company replied

Rated 5 out of 5 stars

I had a question about which subscription would cover my specific scenario. I couldn't figure it out via the website or the chat bot, so I reached out to their customer service. I received a response... See more

Company replied

Rated 5 out of 5 stars

Any issue you have they'll take care of you swiftly. My boy O'Brein got in touch with me about the situation with my playlists acting goofy and they squashed the bug in a quickness. That's what i'm... See more

Company replied

Rated 5 out of 5 stars

I reached out to Uppbeat Customer Service after my 3 free downloadable Lut's were not showing in my Account. Dano O'Brien responded quickly, helped troubleshoot my issue and even sent me a link to d... See more

Company replied


Company details

  1. #3 of 3 best companies in Music producer
  2. #9 of 20 best companies in Media company
  3. #1 of 3 best companies in Music Management and Promotion
  4. #3 of 4 best companies in Music Publisher
  5. #1 of 2 best companies in Video editing service
  6. #2 of 2 best companies in Video production service

About Uppbeat

Written by the company

Uppbeat is a gamechanging music, sound effects and motion graphics platform for YouTubers, live-streamers, podcasters & social media content creators.

Built for creators, by creators. Uppbeat offers easy access to high-quality creative assets to use in any content & with the guarantee of no copyright issues.

Start now with a free account and transform your content with Uppbeat.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

They went the extra mile

I had an issue that took some back and forth to work out, but Rachel and the rest of the team went the extra mile to provide excellent service and support. They are a fine example that others should follow.

2 January 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks so much for your review - we're really glad we could help :)

Rated 5 out of 5 stars

Satisfying

Hello, I am the owner of the Mechanical Tricks channel and I have used a lot of Uppbeat music on my channel. I have witnessed the support and endorsements of this channel and I am satisfied with their good channel.

7 January 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks for your kind words on Uppbeat, Mohsen, that is great to hear!

Rated 5 out of 5 stars

fast and furious

fast and furious, extremly effective , he solve my problem una a couple of minutes

5 January 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

We're so glad we could help, David!

Rated 5 out of 5 stars

Top-Tier Service

I was honestly worried that there was going to take a week before I heard back from management here, but they got back to me within less than 24-hours and they helped fix my problem which allowed me to keep my deadlines. They were quick and professional. I am very happy with the service so far.

4 January 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks so much for taking the time to share your experience with us! We're so glad to have helped.

Rated 5 out of 5 stars

great selection of moods

I have been enjoying using Uppbeat for a year or two now and would like to express gratitude to your musician contributors!

6 January 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks, Peta! Our team will be thrilled to hear this :)

Rated 5 out of 5 stars

I never thought

I never thought, I will get very quick response, but they responded immediately.

5 January 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

That's great to hear, Dinesh!

Rated 5 out of 5 stars

Rachel was very helpful and responsive…

Rachel was very helpful and responsive to my email! She was professional and approached my question with care. I love the the platform and feel supported as a subscriber! Thank you!

2 January 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks Amy, we're so glad to have helped!

Rated 5 out of 5 stars

I like it how easy it is to find the…

I like it how easy it is to find the kind of audio for my projects. It's so so intuitive and the icons very well distributed.

19 December 2025
Uppbeat logo

Reply from Uppbeat

Thanks for the kind words, we're so happy to hear that!

Rated 5 out of 5 stars

Review

Fast response. Satisfied with the way my enquiry was answered. Thanks Rachel

22 December 2025
Unprompted review
Uppbeat logo

Reply from Uppbeat

That's no problem at all, we're so glad to have helped!

Rated 5 out of 5 stars

helpful staff

I emailed enquiring about what licensing I would need for film festivals. Dano O'brien was very helpful and the responses were very quick!

19 December 2025
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks Oliver, this is great to hear!

Rated 5 out of 5 stars

@Oscar Outdoors on YouTube!…

You guys have a great music and sound selection/collection to choose from created by cool artist! It's easy to find the sound I need to give my videos the attitude I'm looking for.

10 December 2025
Uppbeat logo

Reply from Uppbeat

Thanks Oscar, we're so glad to hear you're enjoying Uppbeat!

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