Upper Mountain LLC Reviews 16

TrustScore 4.5 out of 5

4.3

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Company details

  1. Sporting Goods Shop

Written by the company

Upper Mountain LLC is your trusted home for quality hunting, boating, fishing, camping, and outdoor gear at competitive prices. Visit us and get Accessories for Adventure here!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
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1-star

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Rated 5 out of 5 stars

All very good..

All very good... on price, service and delivery time... first time I've worked with you and I'll be back, thank you very much.

26 February 2022
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Reply from Upper Mountain LLC

Thank you so much for your review! Pleasure to do business with you.

Rated 5 out of 5 stars

Marine GPS unit

Bought the Raymarine Axiom, arrived promptly, and reasonably priced. Thank you

30 January 2022
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Reply from Upper Mountain LLC

Thank you so much for your business!

Rated 5 out of 5 stars

I gave this as a gift.

I gave this as a gift and I must say he loved it.

31 December 2021
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Reply from Upper Mountain LLC

Wonderful to hear, thank you for letting us know!

Rated 5 out of 5 stars

Excellent pricing

Excellent pricing. Product arrived within the expected window.

7 December 2021
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Reply from Upper Mountain LLC

Awesome, thank you for your business!

Rated 5 out of 5 stars

Great Company

Had an item that was out of stock in most places. Quickest shipping among outdoor companies.

25 August 2021
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Reply from Upper Mountain LLC

Thank you for your feedback and business, we really appreciate it!

Rated 4 out of 5 stars

Great product works amazing and clears…

Great product works amazing and clears off the deck of my boat. Only reason why giving her IV is product was back order and shipping took more than a month

22 August 2021
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Reply from Upper Mountain LLC

Thank you for your feedback and for your business. We no longer take backorders to avoid the wait time you experienced. We appreciate your patience and support.

Rated 1 out of 5 stars

I ordered fed x shipping thinking I…

I ordered fed x shipping thinking I would receive it promptly. It was ordered on a Saturday and supposed to be delivered on the following Wednesday. lost tracking capability as of Wednesday due to the package being handed off to USPC. Still have not received the item and don't have any way to track it. very displeased.

16 August 2021
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Reply from Upper Mountain LLC

Hello, thank you for your business and letting us know about this, we apologize for the delay. The FedEx tracking shows a scheduled delivery date of 8/17 (tomorrow). All info will be updated in the FedEx system - one tracking number. USPS will not generate a second, or new tracking number. The shipping service selected for this order was Best Way (estimated 2-7 days) which resulted in FedEx SmartPost shipping. The order shipped 8/9 which makes today 7 days. The USPS system may be a little bit slow to update, especially if information hasn’t been passed along the SmartPost database yet. USPS tracking information may take a day or two (or more) to update – and it might even update only after your package is dropped off at the local post office or distribution center to go out for delivery. SmartPost packages that get delayed (including scheduled for delivery one day but then postponed) could be happening for a variety of reasons – all of them related to either the FedEx Ground delivery service being delayed or delays at the local USPS distribution/post office network. We will keep an eye on this as well from our end but we'd expect to see an update on the tracking info today or tomorrow. (UPDATE: Item delivered 8/17/21)

Rated 5 out of 5 stars

The SONARPHONE IS AMAZING !

The SONARPHONE IS AMAZING !! My initial use was on my local waters and the learning curve was steep but easily managed. During the outing I met up with another angler, shared my excitement and my slave password. I'm now interested in the available Navionics charts for a spilt screen visualization on my android samsung A10e. A truly spectacular performance from a $140.00 unit.

5 August 2021
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Reply from Upper Mountain LLC

That's awesome. Thank you for your business!

Rated 5 out of 5 stars

WOW!

WOW!! I had my Kayak in less than 6 days from ordering it! Thank you so much!
Super easy to put together and it's really easy to put it away when you're done using it!

Great buy! Great company!

3 August 2021
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Reply from Upper Mountain LLC

Awesome!! We are so glad to hear you are enjoying your Sevylor Kayak. If you are thinking about any more accessories for your upcoming adventures, give us a shout at customerservice@uppermountainllc.com, we'd be happy to create a custom coupon code for you on any of our non-MRP products. Thanks for the feedback!

Rated 2 out of 5 stars

My product looks awesome got it…

My product looks awesome got it connected one of my speakers is blown now I have to take it all apart and send it back.

30 June 2021
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Reply from Upper Mountain LLC

Jesse, we are sorry to hear that one of your speakers is blown. Please contact Boss Audio at 805.751.4853, 8:30 am-5 pm PST. They have an excellent service policy (https://bossaudio.com/policies/) and will not cost you anything to get a replacement. We do thank you for your business and apologize for the inconvenience.

Boss Audio 30-Days Service Policy

If your product fails within 30 days of purchase, BOSS AUDIO Systems will gladly pay for shipping both ways, to repair or replace your unit. In this case, you need to contact us within 30 days of your purchase to obtain a Return Authorization number (RA#). We use ground shipping with tracking numbers.

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