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Upper Street Contractors(Upper Street Handyman Ltd) Reviews 476

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We are currently having work done by them. Nothing but the highest quality of work and customer service. Fully deserved 5 stars. So impressed by them. Thank you Anita Sharma

Company replied

Rated 5 out of 5 stars

This is the third time in a year that we have had Upper Street Contractors here to do quite substantial jobs, refitting the bathroom and kitchen and now installing an unvented hot water cistern and re... See more

Company replied

Rated 5 out of 5 stars

As a result of a stolen handbag, we lost some keys to our front door along with our address, so there was a risk that the thief would enter our house. This necessitated a change to the locks on the fr... See more

Company replied

Rated 5 out of 5 stars

We have used them for roofing, trellis replacements for the garden, painting of upper floor with repairs on walls and doors, shelving and many other niggly little jobs. We are totally delighted w... See more

Company replied

Company details

  1. Contractor
  2. Bathroom Renovator
  3. Construction company
  4. Kitchen Renovator
  5. Property Maintenance

Written by the company

Upper Street Contractors (Upper Street Handyman Ltd) is a London-based renovation company specialising in bathroom renovations, kitchen refurbishments, full property renovations, decorating, and property maintenance. Over the past 10+ years, we have grown organically through repeat clients, referrals, and recommendations from homeowners, landlords, and property managers across London. As our clients’ needs evolved, we expanded from smaller works into delivering fully managed renovation projects, building a reputation for reliability, quality, and professionalism. Today, we focus on medium to large-scale projects, providing a structured and well-managed service designed to remove the stress often associated with building work. Our clients value clear communication, accountability, and the ability to rely on one company to manage every aspect of their project. Unlike many contractors, we do not use subcontractors. All work is carried out by our directly employed in-house team, supported by our office staff covering materials procurement, finance, operations, and project coordination. This ensures consistent quality, better communication, and full control across every stage of the project. The company is run day-to-day by the owner, a civil engineer with over a decade of experience delivering projects of varying scale and complexity. Combined with over 100 years of team experience, this allows us to plan, manage, and deliver projects to a high professional standard. We begin with a free site visit and provide a detailed, itemised quotation with full cost transparency. Once a project is confirmed, we take care of everything — including procurement, scheduling, and managing all trades — through to completion and final handover. Alongside our renovation work, we also provide ongoing property maintenance services for our clients, covering plumbing, electrical, carpentry, and general repairs. Whether it’s a bathroom renovation, kitchen refurbishment, decorating project, or full property renovation, our aim is to deliver high-quality results with a smooth, organised, and stress-free experience from start to finish.


Contact info

4.9

Excellent

TrustScore 5 out of 5

476 reviews

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Rated 5 out of 5 stars

Reliable, professional and friendly team delivering amazing projects

Having employed Upper Street Handyman for several smaller jobs, they were our first choice to work with to have our two bathrooms completely renovated. From the initial discussion through to completion they have been a joy to work with.
The entire team are polite, professional, reliable, friendly and flexible.
I am detail-oriented and was specific in the design. The team brought my vision to reality and have delivered two beautiful bathrooms. The workmanship is beautiful and we are so happy with the result.
Throughout the project the communication, scheduling and execution of the work have been excellent.
I thoroughly recommend this team and look forward to working with them again on future projects.
Many thanks!

19 April 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Luke,

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you were happy with every step of the renovation process, from the initial discussion to the completion of your beautiful new bathrooms.

We at Upper Street Handyman pride ourselves on our team's professionalism, reliability, and friendliness, and we're so glad that this shone through during your project. It's especially rewarding to know that we were able to bring your design vision to life and that you're happy with the workmanship.

Excellent communication and clear scheduling are hallmarks of our service, and we're happy to hear that we excelled in these areas as well.

Thanks again! We look forward to working with you again on future projects.

Sincerely,
The Upper Street Handyman Team

Rated 5 out of 5 stars

These guys are great

These guys are great. Nothing was too much trouble, communications were great. Thoroughly recommended!

3 May 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Jeremy,
Thank you for the 5 star rating. We're really happy to hear that you're happy with our services. We look forward to assisting you again in the future
Many thanks
Upper Street Contractors Team

Rated 5 out of 5 stars

The workman arrived on time performed…

The workman arrived on time performed both
Job quickly and efficiently with zero mess. Both jobs have been completed to a high standard . Very happy with the result

5 April 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Zak

Thank you for the 5 star rating and kind review. Glad to hear that you are happy with the services provided and we look forward to working with you again

Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Latest Upper Street Handyman job…

Latest Upper Street Handyman job executed in usual exemplary fashion

2 February 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Barry,
Thank you for the 5 star review, we are glad to hear that you are happy with the services provided, it has been a pleasure working with you and we look forward to working with you again
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Noor was helpful and knowledgeable

Noor was helpful and knowledgeable. Problem sorted.

14 March 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Margaret,
Thank you for the 5 star rating and taking the time out to leave us a review. I am glad to hear that you are happy with the services provided and our plumber fixed the issue for you efficiently. We look forward to working with you again in the future
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Excellent workmen.

Upper Street Handyman are my "go to" company for handyman jobs. They have done lots of small jobs for me and have just completed a larger job of making good and redecorating the stairs and hallways of a 4 story house that had been wrecked by flooding. Their workmen are pleasant and skilled. I can recommend.

20 February 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Linda,

Thank you for the 5 star rating and lovely review. We are happy to hear that you had such a positive experience with our team and are satisfied with the results of your recent project. We are grateful for your feedback on the quality of our workmanship
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Very happy with the service.

Very happy with the service.
Esay to book. Upper Street Handyman Ltd. sent a very pleasant and efficient person to fix an issue with scale in a pipe.

9 February 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Emmanuel,
Thank you for the 5 star rating and kind review. We are glad to hear that you are happy with the services provided, it is always a pleasure working with you
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Excellent service

We have used Upper Street Handyman several times now for plumbing, electrics, decor and maintenance, and they have always been excellent - reliable, friendly, good value and quality work. Highly recommended.

25 January 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Dorn,
Thank you for the 5 star rating and for taking the time to leave us a lovely review. It is always a pleasure working with you and we look forward to future projects together
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Great service

Great service , attended and worked with and around two other traders on the one job.

Good Work plan to use again.

8 January 2024
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Peter,
Thank you for the 5 star rating and kind review. Glad to hear that you are happy with the services provided and we look forward to working with you again
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

“Knights in Shining Armour with tool belts 👍🏻

Upper St Handyman is/are my ‘Knights in Shining Armour’ when it comes to house/home repairs! Most recently, Sam, their superb electrician, sorted out a tricky situation in my bathroom and then sorted out another problem I’d been ‘living with’ which turned out to be way more simple than I’d thought.
If you have a house/home repair, give them a call/email. (Only problem Now is they are soo good, everyone wants them 😉).

12 December 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Ann,
Thank you for the 5 star rating and lovely review. We are glad to hear that you are happy with the services provided. We will always try to assist you in the best way we can
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

USH continue to be very prompt

USH continue to be very prompt, helpful and efficient in all works they carry out for me - from 'largish' to small. Many thanks, guys.

7 December 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Michael,
Thank you for the 5 star rating and kind review. It is always a pleasure working with you
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Upper Street Handyman - highly recommended…

Upper St Handyman were recommended to me by a friend who has used them for several renovation jobs on her house. They just finished a list of jobs for me, including repairing and repainting the front of the house, wiring and installing an extractor fan and installing a handrail for the stairs. The guys were friendly, reliable and thorough, and finished every job to a very high standard. The quote was detailed and communication with the office was always quick and clear. I will be asking them to quote to replace all of our windows next year. They might cost a little more than some small contractors, but you really do get what you pay for with building work and they are definitely very good value for money.

20 December 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Lucy,
Thank you for the 5 star rating and lovely review. We're delighted to hear that you are happy with the work carried out and services provided. We always aim to help our clients the best we can! It has been a pleasure working with you and we look forward to future projects together
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Ahmed the plummer is one of the best.

8 December 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Mary,
Thank you for the 5 star rating and kind review. We are glad to hear that you are happy with our services, we look forward to working with you again in the future

Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Upper Street Handyman continue to be great

Upper Street Handyman came and resealed my kitchen surfaces. As always, the work was carried out effciently and tidily. As ever, they were punctual and courteous. I am a big fan of Upper Street Handyman. They have done so much work for me over the years and the service they provide continues great

1 December 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Hi there,

Thank you for the 5 star rating and lovely review. We're pleased to hear that you are always happy with works we carry out and our services. It is always a pleasure working with you and we look forward to working together again

Many thanks
Upper Street Handyman

Rated 4 out of 5 stars

Upper Street Handyman review…

We always use Upper Street Handyman as they are reliable, clean and do the job well.
Our back downpipe was relaced and then they came back to fix the gutter.
However this was delayed twice due to the weather.
Eventually it was done well although they arrived after the 1 hour time slot. I do think they are expensive though!

22 November 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Susie,
Thank you taking the time to leave a review of our service. Our pricing is carefully considered and reflects the value that we provide to our customers as we deliver premium quality and expertise. We are glad to hear that the job was done well. Yes unfortunately the bad weather lead to your job being postponed as it was outdoor work and on the day the driver was running behind due to heavy traffic. We appreciate your willingness to share your thoughts with us as your feedback will help us to better understand the needs of customers and improvements to our services
Many thanks
Upper Street Handyman

Rated 1 out of 5 stars

Very poor communication…

I wanted a plumbing job completed quickly and was prepared to pay more than market price for speedy completion. While the very significant delays were not all their fault there was very poor communication throughout. Times of appointments were repeatedly changed or not kept.

30 October 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Anthony,
Thank you for taking the time out to leave us a review. We are sorry to hear that you did not have a positive experience with us. We would like to point out that you had your booking on 27th October in the morning, we informed you that the time would change to the afternoon for the same day, on the 19th October, 8 days before your booking, we believe this to be good communication. On the day, the plumber was delayed due to his previous job taking longer than anticipated but we informed you about this within the time slot of arrival, and we still attended to complete the work the same day. We did not compromise on the quality of our work, despite you not being satisfied with the office teams communication. We apologise for any inconvenience that this has caused
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Excellent work, fair price, outstanding communications.

I have used a lot of building firms over the years in different UK locations, for business and private work. and for large and small jobs. Some have been very good but, even with the best, communication has often been an issue. Not so with Upper Street Handyman Ltd. who must also be the easiest and most efficient communicators I have ever encountered in the building trade, with the help of the excellent Parez and her office colleagues and with the experienced professional oversight of Eli. The firm has recently completed an extensive refit of an Islington flat for me, including the installation of a new central heating system and new internal wall insulation, followed by roofing work to deal with occasional water ingress and the emergency remediation of a sudden leak. It was all very well done, to an exceptional standard, at a fair price. I was given trustworthy advice throughout. The business is a bigger enterprise than the name implies, with a workforce that includes a wide range of skilled trades. All of the workmen I met were friendly, courteous and careful to protect the communal parts of the building. This is a very well run business that deserves to do well.

23 October 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Richard,
Thank you for the 5 star rating and lovely review. We are happy to hear that you had such a positive experience with our team and are satisfied with the results of your recent project. We are grateful for your feedback on the quality of our workmanship
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Some around the house jobs

Some around the house jobs, mounting, sealing, carpet work and Emad did a fantastic job

26 September 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear David,
Thank you for the 5 star rating and kind review. We are glad to hear that you are happy with our services, we look forward to working with you again in the future
Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

Nice reliable people

Arranged appt easily
Good polite tidy plumber
Nice people to know

12 September 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Bridget,

Thank you for the 5 star rating and lovely review. We're pleased to hear that you are always happy with works we carry out and our services. It is always a pleasure working with you and we look forward to working together again

Many thanks
Upper Street Handyman

Rated 5 out of 5 stars

My 6th project with Upper St Handyman - Great Job!

My 6th project with Upper St Handyman. I am an interior designer based in West London and my go-to builder of choice is Upper St handyman. The team are professional, fair, kind, on time and on budget.
Good job - thank you to everyone who worked so hard. Looking forward to the next one.
Kirsty - Director Ixia London Ltd
Kirsty Cocker

1 September 2023
Unprompted review
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Reply from Upper Street Contractors(Upper Street Handyman Ltd)

Dear Kirsty,

Thank you for the 5 stair review and your kind words, We are thrilled to hear that you are enjoying our service and We are delighted to be part of another successful project together. It's always a pleasure working with you

Many thanks
Upper Street Handyman

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