Upstream.so Reviews 

242
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. People often mention that the service offers great value for money, combining an affordable monthly price with powerful streaming features. Customers also appreciate the very intuitive dashboard and the highly responsive support team that quickly resolves any questions. However, some customers also noted occasional technical challenges, such as unexpected stream disconnects or difficulties navigating the interface. Some reviewers experienced frustrating moments with support interactions or encountered platform limitations when trying to set up their feeds. These specific drawbacks and technical hiccups occasionally made the streaming process more complicated for a small group of users.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform very easy to use, intuitive,... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the efficient streaming... See more

Customer service

Consumers find customer service to be positive, frequently praising the responsive, knowledgeable, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the platform offers great... See more

Value for money

Clients share positive opinions on value for money, highlighting the platform as affordable and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in search for cheap alternatives and took many video calls with several candidates to build my streaming channel. When I found Upstream, their dashboard and cheap startup price of $30/month, was... See more

Rated 5 out of 5 stars

This Upstream is very efficient helped my 2nd channel increase 4000 watch hours efficiently along with my regular streams or when i goes to busy or sleep and their customer service is also top notch... See more

Rated 5 out of 5 stars

I am really impressed with Upstream. So much so I came here without prompt to write this. I am hopeless with technology and with the support of their team on chat (who went above and beyond btw - than... See more

Rated 5 out of 5 stars

5/5 stars, one of the best services out there! And I was extremely surprised to realise that they already had solutions for most of my concerns around 24/7 livestreaming.


Company details

  1. Movie streaming service

Written by the company

24/7 YouTube Live Stream Pre-recorded Videos, schedule and loop pre-recorded videos and multistream to YouTube, Twitch and other platforms - without leaving your computer on, or simply how up Live in the Live Studio with overlays, multichat and interactive widgets. Upstream is a web-based live streaming platform built for YouTubers, creators, radio stations and businesses. On this channel, you’ll find practical tutorials covering: • 24/7 YouTube live streaming • Pre-recorded and looping live streams • YouTube radio and MP3 streams • Multistreaming to YouTube, Twitch, Kick and more • Live stream scheduling, overlays and automation • RTMP, stream keys and troubleshooting • Cloud streaming without OBS or dedicated servers With Upstream, you can upload videos or audio, create a playlist, choose looping or shuffle playback, schedule broadcasts, add overlays and keep streaming from the cloud, even when your computer is turned off. The easiest way to build & maintain a 24 hour live stream using pre-recorded videos. Upstream simplifies the process of creating a (24/7) live stream on YouTube. Easy-to-use stream builder, user-friendly interface & no-setup live streaming server hosting! No technical knowledge required Subscribe for straightforward live streaming tutorials, practical tips and product updates. Start your 24/7 live stream at https://upstream.so/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

242 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(242)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product its phenomenal

The product its phenomenal. It performs as advertised and it is intuitive to operate, but if you run into trouble, chat was there to help me out.

Thank you Sebastian!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent server connection

Excellent server connection. Love the support!
2 days already seen subscribers and watch hours. Still too early. But overall great service. Thanks

1 February 2025
Rated 5 out of 5 stars

I had a few questions about the 4K plan.

I had a few questions about which plan I should move forward with so I opened the chat box and they touched base with me within a few minutes. A gentleman named Bobby was very helpful and insightful on which plan to select. I went with the 4K server which has reasonable pricing. I'm very satisfied with Upstream! If you have any questions or concerns there very quick to respond.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

not for serious.

comfused ui. Cant stop the play in emergency.Bad cg.A problematic flow

2 January 2025
Upstream.so logo

Reply from Upstream.so

Hi there,

Thank you for taking the time to share your experience. While we haven't seen any similar issues reported with our playback controls or interface, we want to understand what you're experiencing.

We maintain an excellent rating from our users by listening carefully to feedback and making sure every user gets the support they need, which is why I've just reached out privately to learn more about your situation.

Our support team is always here to help - feel free to connect with us through live chat on our website or at contact@upstream.so anytime.

Looking forward to hearing from you and ensuring you have a better experience.

Best regards,
Domagoj Franc
Upstream Co-Founder

Rated 5 out of 5 stars

awesome experience

awesome experience! very user friendly download and operating system I joined the basic 1 stream 65gb plan I waa up live on youtube in under an hour! power! freedom! at a reasonable price..thank you

6 November 2024

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