I bought a 25$ PayPal Giftcard with crypto, Turns out to be redeemed, i contact their support (officially mentioned in their website) he totally ghosts me, i contact them via email, still no response.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This site has many benefits and their service is very good and answers everything at fast speed. There is a facility to do everything very quickly using Dollars from Cryptocurrency, this site has... See more
Company replied
I travel a lot through Latin American countries and it's a known headache to pay for certain services online; the most painful for me are mobile pop-ups... Sometimes, mobile operators and/or pa... See more
Company replied
I had an issue with a BSNL mobile recharge where the operator did not confirm the transaction. Even after many attempts, BSNL was not giving any proof. The UQUID support team was very patient and... See more
Company replied
Company details
Written by the company
Uquid offers shopping with confidence on the biggest Web3 marketplace with over 170M+ physical products, 533k+ digital products & NFTs. Uquid is a pioneer in applying DeFi and Web 3 to E-commerce that aims to bring customers the best Shop to Earn experience with verified merchants, exclusive deals, cashback and Payin3 with Crypto.
Contact info
United Kingdom
- cs@uquid.com
- uquid.com
You should know
4.4
Excellent
416 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a problem with activation code for…
Had a problem with activation code for a program.
Support was quick and very helpful 🤝🏼
Thank you 🙏🏼
16 February 2024
Unprompted review
Reply from UQUID
"Thank you so much for your glowing 5-star review! We are delighted to hear about your positive experience with us. Your feedback truly means the world to us and serves as motivation for our team to continue delivering exceptional service. We look forward to serving you again soon! 🌟😊"
Bought a code to ExpressVPN with them…
Bought a code to ExpressVPN with them and initially there was some trouble trying to claim it but thankfully the guys from customer support were able to help me. I have bought several items with them and this was the first time I've got some kind of problem and everything worked out perfectly
10 February 2024
Unprompted review
Reply from UQUID
"Thank you so much for the 5-star feedback! 🌟 We're thrilled to hear that you had a positive experience with us. Your support means the world to us, and we look forward to serving you again soon. Have a fantastic day!"
Really very efficient support
Really very efficient support. He solved my problem and was very kind. Perfect
17 February 2024
Unprompted review
Reply from UQUID
Very dear Sasuke, Thank you so much for your kind feedback! We greatly appreciate your positive comments and are thrilled to learn that we were able to assist you effectively.We value your business and look forward to serving you in the future.
Customer support is super fast I’m…
Customer support is super fast I’m impressed with the service ,but I’ll also recommend that company should make transactions easier by sending gift card details to customers email
17 February 2024
Unprompted review
Reply from UQUID
Hi Sinclair,
I'm so happy to hear that your experience went well! We are looking forward to assisting you again soon! Hope you have a wonderful day!
Thank you!
Reply from UQUID
Thank you for your feedback! We're glad to hear that we were able to resolve your issue with UC for PUBG mobile within just 2 minutes. If you have any further questions or need assistance with anything else, please feel free to let us know. We're here to help!
good site thank you
12 February 2024
Unprompted review
Reply from UQUID
Thank you Fathi for your kind words! We're delighted to hear that you found our site shop.uquid.com to be good one to shop with crypto. Your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Fast delivery ❤️ and kind support
11 February 2024
Unprompted review
Reply from UQUID
Thank you Riahi for your feedback! We're thrilled to hear that you experienced fast delivery and received kind support. Providing excellent service is our top priority, and we're glad that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support! ❤️
Very good support
8 February 2024
Unprompted review
Reply from UQUID
Thank you احمد احسان احمد for your kind feedback! We greatly appreciate your positive comment about our customer support. Providing excellent assistance and ensuring customer satisfaction are our top priorities. If you have any further questions or need any additional support, please don't hesitate to reach out. We are here to help.
Reply from UQUID
Thank you for taking the time to leave a review for Play Poland Recharge at Uquid shop. We appreciate your feedback and are delighted to hear that you found it easy to recharge using cryptocurrency.
At shop.uquid.com, we strive to provide convenient and hassle-free services to our customers, and we are pleased that our cryptocurrency payment option met your expectations.
If you have any further feedback or need any assistance, please feel free to reach out to us. We value your business and look forward to serving you again in the future.
Reply from UQUID
Thank you for your feedback! We are delighted to hear that our service was very good and that we were able to solve your problem. It's always our goal to provide exceptional service and ensure that our customers' issues are resolved satisfactorily. We appreciate your kind words and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
感谢您的反馈意见！ 我们很高兴听到我们的服务非常好并且我们能够解决您的问题。 我们的目标始终是提供卓越的服务并确保客户的问题得到满意的解决。 我们感谢您的好意，并期待将来再次为您服务。 如果您还有任何其他问题或需要帮助，请随时与我们联系。
Thank you for your support and quick…
Thank you for your support and quick solution to problems! You are the best! I glad that you helped me!
3 February 2024
Unprompted review
Reply from UQUID
We are thrilled to receive your fantastic 5-star review! 🌟
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you are satisfied with our products/services, and it's always a pleasure to know that we've met or exceeded your expectations.
Very helpful ❤️
29 January 2024
Unprompted review
Reply from UQUID
Very dear Walid, Thank you so much for your kind feedback! We greatly appreciate your positive comments and are thrilled to learn that we were able to assist you effectively.We value your business and look forward to serving you in the future.
Really loved the experience on this store
Been buying different stuff on the site lately cause I really like it. I've only had one issue that, although it took almost a week and some emails with different teams to be solved, it was successfully solved.
Pros: Inmediate replies, clear and consistent messages, and also very polite.
31 January 2024
Unprompted review
Reply from UQUID
Thank you so much for your wonderful feedback! We are thrilled to hear that you have been enjoying your experience shopping on our store and that you have been satisfied with our services overall.
We truly appreciate your continued support and your trust in us as your preferred shopping destination. It means a lot to us !
Amazing service
UQID staff is great service, quick response, problem solved , friendly and kind I would like to say thanks for your service 🙂🙂🙂
30 January 2024
Unprompted review
Reply from UQUID
We are thrilled to receive your fantastic 5-star review! 🌟
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you are satisfied with our products/services, and it's always a pleasure to know that we've met or exceeded your expectations.
An excellent support specialist helped…
An excellent support specialist helped me complete my bulk order in the shortest possible time
This is not the first time I have ordered, the site can be trusted.
thanks <3
30 January 2024
Unprompted review
Reply from UQUID
We are thrilled to receive your fantastic 5-star review! 🌟
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you are satisfied with our products/services, and it's always a pleasure to know that we've met or exceeded your expectations.
Even if you face some issue with…
Even if you face some issue with product , they refund after verification , after sales service is good
29 January 2024
Unprompted review
Reply from UQUID
Thank you for taking the time to provide us with your feedback, even though you encountered some issues with our product. We appreciate your honesty and understanding throughout the process. We apologize for any inconvenience or frustration you experienced, but we are glad that our after-sales service was able to assist you and provide a resolution. Your feedback is incredibly valuable to us as it motivates us to continually improve and provide the best possible experience for our customers. We will share your comments with our team, as it serves as a reminder that their efforts are making a difference. Again, thank you for shopping with Uquid and we look forward to serving you again in the future
It's so good and fast thanks for your…
It's so good and fast thanks for your services
29 January 2024
Unprompted review
Reply from UQUID
Thank you so much, Yio, for your kind and appreciative feedback. We are thrilled to hear that you had a positive experience with our services and that you found them to be good and fast.
Providing excellent service and ensuring customer satisfaction are our top priorities, so it is truly rewarding to receive such positive feedback. We truly value your support and look forward to serving you again.
That was great 😃 customer service was…
That was great 😃 customer service was awesome 👍
Thank you very much uquid
29 January 2024
Unprompted review
Reply from UQUID
Very dear Foysal, thank you so much for your kind words and positive feedback! We truly appreciate your support and are thrilled to hear that you had a great experience with our Uquid shop. It means a lot to us to know that we were able to meet your expectations and provide you with a satisfactory experience. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are always here to help.
Wishing you all the best, and we look forward to serving you again in the future.
Reply from UQUID
Thank you Dunia for taking the time to share your positive feedback. Your feedback serves as a great motivation for our team to continue delivering excellent products and exceptional customer service at Uquid shop. We are committed to maintaining this level of quality and ensuring that every customer's experience is nothing short of exceptional. Have a great shopping day !
I lost my order but a support team…
I lost my order but a support team helped me to return it. Thanks a lot!
19 January 2024
Unprompted review
Reply from UQUID
Thank you Wayne for your nice words. We're so happy to hear that your experience went well! We are looking forward to assisting you and your Xbox orders again soon! Much appreciate for shopping with Uquid shop. Hope you have a wonderful day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.