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Urbancase Reviews 9

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TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

9 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Urbancase.in is a scam cover website

I saw their ad on instagram and there were really cool cases so i ordered one case but when my order did not reach me i started digging more into their website and guess what? Their website was not opening at all and then when i looked at other customers who bought from here facing the same problem and everyone was saying this website is a scam

2 August 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

Rated 1 out of 5 stars

I ordered on 13 july it is a scam site…

I ordered on 13 july it is a scam site no replies on email and instagram and now their site is also not working .... Do not order from this scam site

31 July 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

Rated 1 out of 5 stars

I bought a case 10 days back and still…

I bought a case 10 days back and still have not recieved any confirmation or support from the website and randomly the website stopped working as now there is no way to even attempt to track my order or contact them anymore.This is a clear scam website and I advise everyone the stay clear from it!!!

20 July 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

Rated 1 out of 5 stars

Totally scammed

Totally scammed

6 July 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

Rated 1 out of 5 stars

It's a total scam website I ordered…

It's a total scam website I ordered three cases but didn't get anything I emailed their care com but they didn't reply it's been over a month and I am still trying to reach them but no sign of any communication or response.

13 July 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

Rated 1 out of 5 stars

I order 3cases on 20 june 2025 and did…

I order 3cases on 20 june 2025 and did not receive any of them totally scam

20 June 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

Rated 1 out of 5 stars

urbancase.in is a scam

I have ordered a phone case on the 5th of June.
However, I have not received any updates yet. I tried reaching out through email and also on instagram. There is absolutely no response and no way to cancel the order.

5 June 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

Rated 1 out of 5 stars

Got Scammed by Urbancase

Got Scammed by Urbancase. Ordered 3 cases. No Delivery No Communication. All Emails on care are bouncing. Lost my money.

24 May 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

Rated 1 out of 5 stars

URBANCASE.IN scam fraud site

Writing this review after 4 months placed a order for single case it got delivered then placed an order for 3 case (2+1 Free offfer) on Jan 8 2025 , Its not delivered even after 4 months
Its a fraud site no customer support - Texted multiple times in instagram and they just remove clients comments from post . Kept sying it will be delivered soon lost my 1018 rupees
Order #111187971010

10 January 2025
Unprompted review
Urbancase logo

Reply from Urbancase

Thank you for sharing your feedback with us. We’re really sorry to hear about your experience and completely understand your concern regarding the delayed delivery &the support you received

This is definitely not the experience we want our customers to have, and we’d love the chance to make it right. Could you please reach out to us at hello@urbancase.in
with your order details? Our team will look into this right away and work towards a quick resolution.

We truly value your feedback as it helps us improve, and we hope to restore your trust in us.

Best regards,
Team Urban Case

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