Urban Interiors Reviews 

71
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

first time the canvas was broken (not there fault, looked like the postman had stabbed it). i contacted customer service, they replied within the hour (email). i actually wanted a bigger size canvas a... See more

Rated 1 out of 5 stars

Validated order No: 2071 and Ticket No:17368.Ordered and paid in full heard nothing contacted them via Email as above and told on 5/11/21would be dispatched on 10/11/21 and "watch out for Emails with... See more

Rated 5 out of 5 stars

I had looked at this canvas a few times prior to purchasing it, I actually looked at many others, but I kept coming back to this one, Romance In The Park. This is absolutely beautiful and looks amazin... See more

Rated 5 out of 5 stars

The company contacted me to advise me that my order would be delayed. After an extensive delay I contacted the company. They gave me $20 cash back as a way of an apology. My Black Cockatoo print... See more

Company details

Written by the company

Beautiful Wall Art and Cushions, all Australian-made. Free Shipping on all Orders Australia Wide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.4

All reviews

(71)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy customer

The canvas was very well protected by the packaging and arrived on time and in good order, ready to hang. Very happy with purchase.

20 July 2023
Unprompted review
Rated 2 out of 5 stars

"Oak" solid timber frame, not at all

I ordered a framed canvas from Urban Interiors. I paid extra to the the canvas framed in 'Oak', with the product description noting a 'solid timber frame'. I was dissapointed to see on arrival, that the frame was not, in fact, solid oak. It was, in fact, a veneer wrapped frame, NOT of solid oak timber. Be aware of this when ordering oak frames from this company. Had I known this was a cheap vaneer wrapped frame, I would not have ordered from this company. I abhore vaneers, they look cheap and nasty, and they never reflect the natural color of oak timber. Because of the veneer - the framing looks a bit dull, and it really brings down the whole print. I won't be ordering from this company again. Note - other australian wall art retailers actually use solid timbers in their framing, at a very similar price point.

19 July 2023
Unprompted review
Rated 2 out of 5 stars

2nd review comment:

2nd review comment:
I was contacted by Urban Interiors after writing in a review that the frame of my canvas had arrived broken. All good and prompt. They then advised that I'd need to pay $56 to get the frame returned to them for repair.

Not really good enough to me: having to pay an extra $56 to get a product I'd already paid for seems unreasonable. I realise that damage incurred during delivery is not their fault - but neither is it mine.

There are a tonne of other companies offering framed canvases. I'll try with them next time.

7 June 2023
Unprompted review
Rated 4 out of 5 stars

Art that creates comment

I was very happy with my print Forbidden Fruit. As described . Chose canvas only. No frame.
Tracking of parcel useful.
Very efficient. Kept up to date on time frame.
I have bought framed prints in past and never had a problem.

11 June 2023
Unprompted review
Rated 4 out of 5 stars

Admired artwork

Great quality and well made. Despite floods and postal problems the artwork arrived in acceptable time. Very good price. Thanks

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Beautuful Print …

The company contacted me to advise me that my order would be delayed. After an extensive delay I contacted the company. They gave
me $20 cash back as a way of an apology. My Black Cockatoo print arrived not long after. I love the bold colours, and am very happy I decided to go with a natural timber frame. It makes the print look more classy, and goes beautifully with our decor.
I am very happy with my purchase.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

I love this print

I love this print. Quality framing, with thick walls and hanging wire done properly.
It's looking great, the eyes of the bird kind of follow you around the room...thanks for the great job.

18 July 2022
Unprompted review

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