These wax melts are soo nice
These wax melts are soo nice, I get them for my partners birthday or Valentine’s Day, she has me tortured to get them every couple of weeks now!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
107 Spencer Road, BT47 6A, Derry/Londonderry, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These wax melts are soo nice, I get them for my partners birthday or Valentine’s Day, she has me tortured to get them every couple of weeks now!
I was made to feel very welcome in Urban Ivy today.
Bob was really friendly and super helpful, allowing me to browse at my leisure, smelling the huge selection of gorgeous wax melts. Bob reminded me of their 4 for £10 offer on melts so I grabbed myself fantastic products at an excellent price. I also purchased gorgeous soaps at super low prices Urban are selling off to make way for a new range. Bob kindly offered me 2 samples of soap he made in the Girly Inspo fragrance, its smells and feels absolutely gorgeous and creates a great lather. Can not recommend Urban Ivy products and customer service enough.
The Best products ever. There wax melts are the best in Derry. A scent to suit everyone. Customer service is excellent. Among the wax melts they have lots of other products and amazing burners. Bath products amazing soaps and room sprays oils etc the list endless. You won't be disappointed when you shop with Urban Ivy Aroma.
Fantastic wee family run business. High quality wax candles, melts and all things scented!! Definitely give the bigger companies a run for their money. By far the best wax melts I have ever used (and I've tried ALOT). Fantastic customer service and all round just a FABULOUS team.

Reply from Urban Ivy Aromas
Cannot rate UIA highly enough. From first class products to first class customer service. Brona and Bob are the ultimate dream team. Cannot wait to get my hands on the new reed diffusers

Reply from Urban Ivy Aromas
I was given a gift of the ceramic house and a number of the aromas .
I love the little cottage look as the candle lights the house up and fragrant smoke rises through the chimney ..
Absolutely love it ..
thank you ..
May the Lord bless you and keep you .
Machelle ,Jerome and the tribe !

Reply from Urban Ivy Aromas
Without a doubt the best company I have come across for burn time, scent and longevity, not to mention they're amazing people!
Every scent is strong and lasts, believe me when I say I have smelled many frogs before I found my scented prince.
They are not to be missed!!
@acountryfixerupper (Iain)
I have been very fortunate enough to have tried every single product from urban ivy aromas, and not one has ever disappointed.
Wax melts - beautiful crafted handmade wax melts with an amazing scent throw. Sometimes it's hard to choose which scents to buy.
Bath salts - obsessed! My bathroom transforms into a mini spa break with these and I light their aromatherapy candle 2 and just relax and unwind.
Soap- I am a massive lover of soap and soap bags. I am currently using the lavender soap it has a fantastic lather and is beautifully scented. If your still a shower gel person you need to give soap and soap bags a go.
Bath bombs- I used one for the first time this week and I loved it I will definitely be buying more.
Linen spray- I can't live without my linen spray. Every morning I spray my beds and freshen my sofa. When I come home from work 8 hrs later the house smells as fresh as it did in the morning.
Always sure to receive brilliant customer service from Brona and the team at Urban Ivy Aromas. Their products are amazing and are of such high quality. I would definitely recommend you treat yourself to some UIA products. You won’t be disappointed!!

Reply from Urban Ivy Aromas
Have been getting my wax melts from here for months and wouldn’t go anywhere else. They are excellent and smell amazing! Always excellent service, updating their products constantly and nothing is ever to much for them. 👌🏻

Reply from Urban Ivy Aromas
The best wax melts I've used, a beautiful collection of scents. Bob and Brona provide only the best of products and service.

Reply from Urban Ivy Aromas
Without a doubt the best wax melts you will find! So many amazing scents to choose from that last for hours and hours. The website is so easy to use & the speed that you receive your order in is incredible! Highly recommend Urban Ivy Aromas, they're fab :) x

Reply from Urban Ivy Aromas
Absolutely love my new batch of wax melts! Always such a treat to get a delivery from them in the post. Tried out one of their room sprays for the first time today, just gorgeous!! Highly recommended and the customer service is always excellent :)

Reply from Urban Ivy Aromas
Great company in terms of fast delivery and packaged great. Brona, Bob and Chloe behind the business are so lovely and geniuses that come up with the most luxurious melts ever! Classy and always a treat for gifts too. Highly recommend I have a huge collection at this rate x

Reply from Urban Ivy Aromas
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.