Urban Jack Reviews 102

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Urban Jack Tattoo Soother is also an amazing post shave balm, the best I’ve ever used. If you can get it, as it’s often out of stock.

Rated 5 out of 5 stars

The website was easy to use, the products are great, well priced and probably the best face wash I have ever used and I've used pretty much everything from retailers own brand products to the high en... See more

Rated 5 out of 5 stars

Not only are the products great (I use the shower oil and shave gel) but delivery was fast and the product packaged well. Additionally it was lovely to receive the personalised email thanking me for m... See more

Rated 5 out of 5 stars

Bought products online quite close to Christmas but delivered ahead of the weekend and in time to wrap the items for the great day. (The courier [DHL] sent some odd emails and took two attempts to de... See more

Company details

  1. Toiletries Shop
  2. Beauty supply store
  3. Cosmetics shop

Information provided by various external sources

Award winning natural men's grooming that helps protect and defend skin from the ageing effects of Urban Pollution. Supporting Mental Health in Men.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Somehow my items were delivered to my…

Somehow my items were delivered to my previous address ! But I'm still giving a four star review as once I called and spoke to a very friendly person the problem was very quickly resolved and I received my high quality items a couple of days later ...

26 January 2021
Rated 5 out of 5 stars

Fantastic products

Used their moisturiser and it is great.

Got the moisturiser via a shaving subscription but will be buying from Urban Jack directly from now on.

5 January 2021
Unprompted review
Rated 5 out of 5 stars

Bought this as a gift for my son

Bought this as a gift for my son. Really pleased with the presentation of the products and it was a lovely surprise to have some free samples I'm sure my son will be happy to use.
I was going to put the products in his Christmas stocking but too nicely put together to separate . The only thing is I had to break the seal of the box to get the invoice out , apart from that perfect.
Thankyou

24 December 2020
Rated 5 out of 5 stars

Love it

Packaging is beautiful
You get free samples and discount codes inside too which is always helpful

12 December 2020
Rated 5 out of 5 stars

5stars for quickness of receiving order…

5stars for quickness of receiving order and for packaging
As this is a gift I can’t comment on the product but if the customer service is anything to go by I am thinking the product will not disappoint either

11 December 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look