Urbantails Reviews 2

TrustScore 3.5 out of 5

3.7

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Company details

  1. Pet shop

Written by the company

A collection of exquisite, vibrant, whimsical fabrics & classic prints to make your pooch stand out from the crowd. There's a design for every pups personality. Handmade with experience & care put into every little detail for a stylish yet distinctly practical product. Go for a full matching set, mix & match or add a pop of colour with accessories to your walking wardrobe.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 4 out of 5 stars

Very helpful customer service

We ordered a small bandana for a lovely cat who was taking part in a charity fundraiser. Unfortunately the item didn't arrive in time for her to wear it BUT - Nicole did try to send the item several times despite the terrible postal service! So thank you for trying.

26 June 2025
Rated 5 out of 5 stars

If you love your dogs … you will adore Urban Tails!!

I absolutely adore Urban Tails! Their fabrics are gorgeous and you can see how much love goes into each of their pieces because the quality of their items are outstanding.
Customising easy, they truly go out of their way to provide you with exactly what you want.
I have bought so many items from Urban Tails, with a huge range of bow ties, bandanas, leads collars, toys and even adorable poop bags holders. There is 
so much variety to choose from and your dogs will be the envy of his friends and the coolest pup in the neighbourhood! The talented team are more than happy to go above and beyond to help in any way they can. 
Top class customer service and the friendliest people behind the business.
 Would 100% recommend
There are not enough stars to leave on this review. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

10 January 2025
Unprompted review
Urbantails logo

Reply from Urbantails

Thank you so much Sarah, I love making collars for your dogs and cannot wait to see them for some more hugs!

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