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Urns UK Ltd Reviews 2,969

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TrustScore 4.5 out of 5

4.7

Association or organisation
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Review summary

Created with AI, based on recent reviews

Looking at 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and beautiful appearance, often noting that items exceed expectations based on online descriptions. Many consumers highlight the efficient delivery service, with orders arriving quickly and exceptionally well-packaged, ensuring products are protected during transit. The overall service, including the ordering process, is consistently described as excellent and straightforward. However, some customers experienced issues with defective or damaged products upon arrival, including tarnished metal, mold, or paint defects. A few people also reported receiving incorrect items or experiencing delays and complications with delivery, which caused additional stress during difficult times.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers describe the urns as beautiful,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the urns,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the rapid and quick delivery... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers found the website easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Urns UK were extremely helpful at a very difficult time; they were patient, caring and took time to understand what we were looking for. They helped us explore the varied options with compassio... See more

Rated 5 out of 5 stars

Beautiful Urn and great qualty. My mother loves it and looking forward to displaying it in her living room. Something to make her smile in such sad and devastating circumstances. Fast delivery. Hi... See more

Rated 5 out of 5 stars

Thanks so much for this beautiful product, it's obviously a difficult time at the moment, but I have nothing but good things to say about the service you provided overall -quick delivery, well packag... See more

Rated 5 out of 5 stars

I have already purchased a large urn via my vets that was more money, I looked at many sites for this one and after the fabulous reviews decided to purchase, the difference is these 2 urns is tiny t... See more

Company details

  1. #3 of 7 best companies in Association or organisation

Written by the company

Supply of Funeral Urns, Keepsakes & Ashes Keepsake Jewellery. Here at Urns UK, we’ve spent more than a decade helping families like yours find the right memorial for their loved ones. We work with talented artists and craftspeople from all over the world to find urns, ash caskets, cremation jewellery and keepsakes that are as beautiful and unique as those who rest within them. We offer bereaved families and our funeral partners fair prices. Every urn, casket, pendant and keepsake we sell is hand crafted to ensure the highest possible quality. We can promise that each piece gets the love and attention it deserves. Our range of produces is wide, and all of our designs are special in their own unique way. Many are designed and created by our in-house team, and can’t be found anywhere else in the world. We seek out beauty and individuality in every piece, so you can trust us to help you find something truly fitting for your loved one.

Urns UK - Keeping Memories Alive...

Written by the company

UK's Largest Cremation Urn Supplier
Here are Urns UK, we've spent more than a decade helping families like yours find the right memorial for their loved ones. Our products are made with the highest quality materials with great attention to detail. We are based in UK and so you can be assured that our after sales care is something our customers value, enabling them to buy from us with utmost trust and confidence.

Free Shipping (mainland UK)

Huge Range Of Cremation Urns, Keepsakes and Ashes Jewellery

Huge Range Of Cremation Urns, Keepsakes and Ashes Jewellery
Buy with confidence. We will look after you before and after your purchase to ensure you have the perfect final resting place for your loved one.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 36% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Simply beautiful

Urn was ordered and the top statue part delivered very quickly. I wondered if I had needed to order the bottom separately so contacted the company but it had been an oversight. They responded quickly and kindly and the bottom container was dispatched immediately. Excellent customer service for a genuine human error. The urn is beautiful. It is a companion iron for my parents and I am not sure I will fit two in there having used it for one adult but hopefully I will be a long time waiting to find out.

4 November 2025
Rated 5 out of 5 stars

Beautiful urn for my dogs ashes

I have already purchased a large urn via my vets that was more money,
I looked at many sites for this one and after the fabulous reviews decided to purchase, the difference is these 2 urns is tiny they are practically identical and both are really well made this one just cost less. Fabulous from beginning to end and wonderful product fit for the ashes of my beautiful dog

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product

Wasn’t an easy thing to have to buy and it was something I wish I hadn’t had to buy . It took me a few months to find the right one which was the Tiverton in black which arrived 2 days after I’d ordered it and was excellently packaged . I was extremely pleased with the quality and finish and having looked at many others it was very good value . I would recommend Urns Uk
Thank you

5 November 2025
Rated 5 out of 5 stars

Stunning urn

Very happy with the urn, beautiful, so sturdy and safe, was delivered in a couple of days, packed very well and delivered with care, thank you very much, i would definitely recommend this company.

4 November 2025

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