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Urutora Collectibles Reviews 3

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TrustScore 3 out of 5

3.1

Figurine shop
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Company details

  1. Figurine shop

Written by the company

WELCOME TO URUTORA! Here at Urutora Collectibles a sister company of Gamersheek, we believe there is a better way to do retail. A more valuable, enjoyable way, where customers are earned rather than bought. We’re obsessively passionate about our products and we know you are too. Our mission is to help as many customers get the items they want at the best possible prices, whilst delivering industry leading customer service.

Contact info

3.1

Average

TrustScore 3 out of 5

3 reviews

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1-star

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Rated 1 out of 5 stars

no delivery. no communication.

ordered on the 9th of October. Did not receive any item and no feedback or communication from the company. Today is the 27th of October. Also, the number listed on their website does not exist. I wish I checked before I ordered. "If you would rather talk to someone you can call us on 0141 345 2779, please note that we may not always be able to answer the phone, if you email us at - ****************** we will be able to call you back!"
0141 345 2779 - number not connected.

9 October 2023
Unprompted review
Rated 1 out of 5 stars

Can I go lower than 1 star

Can I go lower than 1 star ? These are the same people who owned MetaGeek! If I’d known when purchasing BUZZmod Tengen I would’ve had bought him elsewhere, had 1 tiny bit of contact from these people, 90% dead air!!! Bought him on the 3rd got a quick reply on the 10th that’s it! You guys claim to have award winning customer service what planet we on ? £135 for this item keep in mind! All I wanted was my item and was understanding with the poor service!

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service, Highly recommend this store.

Amazing service. Highly recommend. Have been using Gamersheek for a while for collectable figures and now their sister company - this has long been the only UK company i can trust to be honest with their prices and responsive customer service. The same is reflected within this company, different products same outstanding service. Products arrive on time and as described. Shout out to Sean for all the great work behind the scenes :)

9 June 2023
Unprompted review

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