Braun-Clocks - US Reviews 207

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 4 out of 5 stars

I love Braun clocks. They are always very accurate, especially for battery powered devices. This particular digital clock, is unfortunately very very dim. I had hoped to put it in my living room next... See more

Rated 2 out of 5 stars

I’m disappointed with this product. The clock arrived without instructions, so I had to search for help online. Even after resetting it ten times, it keeps blinking. I am not using the alarm. I bought... See more

Rated 3 out of 5 stars

Bought it to replace a 15 year old Braun that had been perfect until falling on a hard surface. Very dissapointed as the new one gains at least 30 minutes a day and there doesn't seem to be any way t... See more

Rated 5 out of 5 stars

Love the clean design and the grey colourway, it fits perfectly with our room’s colour scheme. The gentle light is really useful at night, and the alarm is clear without being harsh. Best of all, the... See more

Company details

  1. Clock watch maker
  2. Watch Manufacturer
  3. Watch shop

About Braun-Clocks - US

Written by the company

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

207 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor quality

Poor quality. Faulty product, difficulty in setting time. BUTTON stiff

16 January 2024
Braun-Clocks - US logo

Reply from Braun-Clocks - US

Many thanks for your feedback and sorry to hear that you are experiencing issue with your purchased clock. Please request to email our technical support team on technical@braun-clocks.com who will provide troubleshooting advise and support to correct the issue.
Kind Regards

Rated 1 out of 5 stars
Braun-Clocks - US logo

Reply from Braun-Clocks - US

Many thanks for your message and apologies for this inconvenience. Please kindly be advised that your order was dispatched on 03/01/24 by Parcelforce and upon checking the current status it has already arrived in Mexico and being process for custom clearance. Should you require any further support please email our service team on service@braun-clocks.com who will assist accordingly.
Below is the tracking status link for your reference.
https://parcelsapp.com/en/tracking/EK132042367GB

Kind Regards

Rated 1 out of 5 stars

Defective products, prohibitive postage

I have had several Braun products over the years, but the two clocks that you sent me were both defective and the return postage was more than they were worth. This experience has convinced me never to buy from you again.

15 November 2023
Braun-Clocks - US logo

Reply from Braun-Clocks - US

Many thanks for your feedback and our sincere apologies for thsi inconvenience. We have checked our email communication and did not receive any email advising that you are experiencing issue with your clocks. I've forwarded your query to our technical support team who will email you to request further information on the issue you are experiencing with the clocks so they can provide any troubleshooting help to correct the issue.
Kind Regards

Rated 1 out of 5 stars

The knobs for changing time and…

The knobs for changing the time and setting the alarm were extremely difficult to use with my thick fingers. Eventually one broke off. I just set my smartphone for an alarm and use the clock to tell the time. It does have a light to show the time. It is a very small clock.

30 November 2023
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Reply from Braun-Clocks - US

Many thanks for your feedback and sorry to hear that you found the clock not suitable for your needs. If you prefer to exchange the clock please email our service team on service@braun-clocks.com who will assist accordingly.
Kind Regards

Rated 2 out of 5 stars

Disappointed

no option for A/C plug
way too dim to be useful even with backlight
very disappointed with this clock. Should be marketed as travel clock

7 November 2023
Braun-Clocks - US logo

Reply from Braun-Clocks - US

Many thanks for your feedback and sorry to hear that you found the clock to be not suitable for your needs. This is not something we have been reported by other users.
Please do email our technical support team on technical@braun-clocks.com who will assist and support in resolving thsi matter.
Kind Regards

Rated 1 out of 5 stars

The first BC03W lasted 3 years

The first BC03W lasted 3 years. It failed because the light at the side of the dial remained on and would not shut off, draining the battery and shutting down the clock. I ordered a second one and it arrived from Europe and is working fine.

29 October 2023
Braun-Clocks - US logo

Reply from Braun-Clocks - US

Many thanks for your feedback and sorry to hear that you experienced issue with your BC03 model alarm clock. I've forwarded your comments to our technical support team who will soon email you to assist with resolving this matter.
Once again apologies for this inconvenience.
Kind Regards

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