Myprotein USA Reviews 

21,544
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,224 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their good quality, effectiveness, and variety of appealing flavors. Many appreciate the consistent quality across different items, noting clean ingredients and positive results. However, some customers also noted concerns regarding pricing and discounts, citing issues with advertised offers not applying correctly or unexpected price increases per serving. Reviewers also mentioned confusion with product labeling, particularly regarding serving sizes versus weight, and experienced problems with order fulfillment, including shipping delays, missing items, or damaged packaging upon arrival. Additionally, some people reported products being out of stock or unavailable for subscription, limiting their choices.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting the great taste, quality, and... See more

Price

Users describe ambiguous interactions with price, with many customers appreciating good prices, sales, and... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy and... See more

Quality

People report positive experiences with quality, consistently praising the products as high-quality... See more

Discount

Reviewers highlight ambiguous aspects of discount, with some customers appreciating the continuous deals,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Generally a good product. I feel like I run into stock outs frequently which is annoying. The most frustrating thing is that there are sales so often that the sale price is, in fact, the real price... See more

Company replied

Rated 4 out of 5 stars

Overall, I was able to find what I wanted/needed. Although some older items were shown, but not available, like the Marvel Proteins. Some items I could only find if I searched for them, like the shake... See more

Company replied

Rated 4 out of 5 stars

From what I believe, they have the most amount of protein/dollar with a decent taste. I'm not giving 5 stars, because they're not the cheapest and the most delicious all at once, but they are definite... See more

Company replied

Rated 4 out of 5 stars

The samples are great now I can try some of the items without committing until I find one I prefer. There are several flavors that list natural and artificial flavors. I can't purchase if the ingred... See more

Company replied


Company details

  1. Beauty & Well-being

Written by the company

Myprotein is the world’s #1 online sports nutrition brand, offering an unrivalled range of health products, supplements and performance clothing to our 4 million-strong community. Exceptional quality is at the heart of everything we do, because we believe it’s what our customers deserve. And superior value is something we pride ourselves on – providing access to the best products out there. This is why your honest feedback is so important to us.


Contact info

4.0

Great

TrustScore 4 out of 5

22k reviews

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4.0

All reviews

(21,544)

1,222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I paid an astronomical amount for…

I paid an astronomical amount for shipping and have yet to receive my protein. According to the tracking it has been stagnant for days. Unacceptable. I had such high hopes as my sister ordered the same day and received her package within 2 days.

24 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

The bait and switch discount offers are…

The bait and switch discount offers are terrible "up to 50% off" is never 50% off and the "almost everything" means nothing anybody ever orders.

This'll be my last order, I'll be purchasing from competitors in the future just to avoid the scammy marketing here.

28 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

None of the product I ordered showed up…

None of the product I ordered showed up in the UNIUni app is terrible when trying to figure anything out. There’s no help go to customer service and it just loops back around to tracking my package which I already did multiple times.the Chat bot does nothing.

18 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great tasting products at a very…

Great tasting products at a very reasonable price! Also, their website is easy to use.

27 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easy website

Easy website. Wonderful products. Ordering is a breeze.

17 February 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

I’m disgusted by how much the price has…

I’m disgusted by how much the price has increased and how the packaging has changed to try and hide it. I’ve been a loyal customer for many years and this will be the last time I purchased from you.

25 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

They used flex and add an unnecessary…

They used flex and add an unnecessary extra fee to HSA/FSA purchases

24 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello Choudhry,

We regret any frustration this fee caused. We are reviewing our policies.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

I love MP and have been a customer for…

I love MP and have been a customer for years!

24 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Send a ton of unnecessary emails

Send a ton of unnecessary emails. Tried unsubscribing but still coming through

17 January 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

I am first time customer did not get…

I am first time customer did not get free shipping or shaker Bottle

22 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great product

Great product. Great taste and timely delivery.

9 February 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

My favorite protein company

I love the products. The shipping time is great. And the customer service is quick and helpful.

19 June 2026
Unprompted review
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Second order of Creatine from…

Second order of Creatine from Myprotein. Love it! Notice different changes in focus and muscles as well as energy. Mixes so well in cold or hot drinks. Quick delivery too.

22 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Lots of variety!

Checkout process was easy and many great flavors to choose from.

22 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

I signed up for Myprotein subscription…

I signed up for Myprotein subscription about a year ago to take advantage of subscription pricing and keep the 50% discount on my orders. Then this spring the website said they were out of stock on many flavors of their protein which seemed strange. Come to find out they weren't out of stock just changed the way they were identifying each bag so the could increase the price per serving by about 30%. I felt taken. I signed up so they could have a solid recurring revenue stream and I could get a great discount on the protien we use all the time. Not real happy about the massive jump in price.

21 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for your review.

We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.

Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.

Kind regards,

Sam

Rated 3 out of 5 stars

Selling by service size to hide price increase

Always love the product but the new sale by serving size vs weight is a very obvious way to try to hide a reduction in quantity for the same price. I get it your costs and demand is increasing but just be honest about it.

21 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for your review.

We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.

Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.

Kind regards,

Sam

Rated 5 out of 5 stars

Proce was great

Proce was great, ordering was easy. I haven’t received the product yet to comment :)

19 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 2 out of 5 stars

When a problem occurs, company ghosts customer.

Was told there was a problem processing payment on my card. I suggested that canceling my order and allowing me to re-order using a different billing address would fix the problem. No reply from Myprotein.

19 June 2026
Myprotein USA logo

Reply from Myprotein USA

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the payment of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 2 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery fee of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

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