Very helpful when my EIN request was escalated to manual review. I would have appreciated more proactive communication earlier on in the process. However, a ton of work was done on my behalf and they... See more
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Review summary
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I was nervous about the Manual Review process but Justiss assisted me and obtained my EIN!
This process is really confusing and overwhelming to try to navigate on your own. Missed a couple of their emails to complete filing initially, but customer support was very helpful, clearly explainin... See more
Company replied
I needed help setting up an LLC for my bakery, and I googled what I thought was a government site. Turns out it was a third-party that services all of the US, not the US government. After I r... See more
Company details
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USA LLC Filing is a premier business formation and document filing platform that has helped thousands of entrepreneurs nationwide seamlessly transition from an initial idea to an official entity. Offering comprehensive legal setup across all 50 states, the service streamlines the entire incorporation process by securely facilitating Articles of Organization, Operating Agreements, EIN procurement, and ongoing state and federal compliance. Backed by a live, US-based staff, the company provides a complete suite of start-up services designed to ensure accurate filings and support business owners, especially first-timers, as they start, run, and grow their companies.
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3.6
Average
66 reviews
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Replied to 88% of negative reviews
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Easy filing - Shout out to Stacey!
I had a great smooth experience forming my LLC with USA LLC Filing - the support team has done a stellar job with my questions both before my order and after. I received my docs quick and plenty of email updates along the way.
31 July 2026
Take there name off of my LLC
Take there name off of my LLC, that I paid for. This is a 3rd party website and is robbing people to make LLC'S. The state website charge a 1 time fee. This site wants to charge you monthly and yearly.
2 February 2026
Unprompted review
Reply from USA LLC Filing
Hello Kenya,
Thank you for taking the time to share your experience.
We are indeed a third-party filing service working with hundreds of business owners every day to assist with the entire incorporation process. To clarify, our State Filing Service is a one time fee, although we do continually offer our expertise and assistance to our customers whenever possible. We do not offer any monthly based subscription services; however, we do offer two annual subscription services, our Registered Agent Service and our Business Compliance Service.
I've just attempted to reach you over the phone but was unsuccessful and I could not leave a voicemail, as the phone number provided is inactive. We have searched our database and we regretfully cannot locate any messages or emails sent, tickets formed, or calls made by you.
I've also reached out over email. I would sincerely love to connect and discuss your concerns, and further clarify your purchased services with us. We're very happy to work with you in getting your LLC set up as you would like, and I look forward to hearing back from you.
Best,
Kristen, Customer Support Team
USA LLC Filing
Terrible experience
I used this website and they were hidden fees that showed up at the end. From $us 149 to $us 249. I could not cancelled. I could not reach them but I am still working on that and also making a report to my bank. Because after all they charge an extra amount of $us 199 for a mail service. I never requested or accepted. Well unless they were hidden as the first time. $us 448 for this simple process. I research on BBB and they score and I made a huge mistake using this site. I tried to reach a human being to talk about this issue but it was useless, so Im working with my bank and I may reach the State office as well. Check the Logo and please do not think that you are in the State Portal.
21 June 2026
Unprompted review
Reply from USA LLC Filing
Hello Elizabeth,
Thank you so much for taking the time to outline your concerns with us. We are quite disappointed to hear that your experience was not as you had hoped.
We have several contact routes available to ensure that our customers can easily communicate with us whenever necessary. We have a direct messaging line on our website and in our customer's Business Portal, in addition to an active support line and email address. We have searched our database and we regretfully cannot locate any messages or emails sent, tickets formed, or calls made by you.
I've just attempted to reach you over the phone but was unsuccessful and I could not leave a voicemail, as your voice mailbox is full. I've also followed up with an email, but we would sincerely love to connect and discuss your options to rectify this matter.
To help clarify our services, you ordered our standard State Filing Service and Registered Agent Service. Our standard processing service fee is $149; however, this is in addition to the required Secretary of State's Business Formation fee, which varies state by state. Your particular state's filing fee is $100.
What you are referring to as the $199 "mail service" is our Registered Agent Service, which was only charged to your account because it was included in your order with us. A Registered Agent is not a mail service, rather it is an appointed position required for all LLCs in all 50 states. However, we're happy to work with you in getting your LLC registered as you would like.
You received order confirmation emails immediately after placing your initial order with us which outlined each of your purchased services and when those charges would occur, although I'm very happy to help clarify further. We look forward to connecting with you as soon as possible regarding this matter.
Best,
Kristen, Customer Support Team
USA LLC Filing
***read if you are from IL***
***read if you are from IL***
I thought that I was filing an LLC through the IL website because they looked similar. After I hit payment, another fee popped up. $300 to expidite and $199 for them to be the agent (which was never mentioned until you confirm payment.) You try to cancel payment (after a couple of minutes), they say they can't because it is already processed and the only way to get a refund is if the state rejects your submission. There is a way around this. If you call the state within a couple of hours, you can cancel the filing and then alert them of what you did ( let them know of the company name and they will understand). Ask for a human when you contact USA LLC instead of their AI and simply state that you called the state and canceled the filing, and you do not authorize the payments from order #(___) and order #(____). I got an email confirmation of a refund before they responded.
28 July 2026
Unprompted review
Reply from USA LLC Filing
Hi Kenneth,
Thank you so much for taking the time to share your concerns. We truly appreciate your feedback and are sorry to hear that your experience was not as expected.
We genuinely care about making the process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely take care regarding our customer's goals. We hope to establish ourselves as a personal and reliable filing assistance service through continually learning and consistently providing great support.
Of course, as you noted, we are happy to cancel and refund any orders prior to state submission, or any of which have been rejected by the state. You mentioned that you purchased our expedited processing option, and I'm happy to hear this expedited service was received, but this is unfortunately why your order was submitted to the state so quickly and ineligible for a cancellation when requested. Once we have submitted your application and paid the state filing fee, we're constrained to state regulations, and most states do not allow interference throughout their application reviewing process.
With that said, we're happy you were able to get the application rejected by Illinois' Secretary of State office and grateful that you communicated this to us so we could process your cancellation and refund. We wish you all the best with your business moving forward.
Best,
Kristen, Customer Support Team
USA LLC Filing
Thanks to Kristen for the amazing…
Thanks to Kristen for the amazing support. I was really confused about the difference between a couple of the add-on options for my state filing. Kristen was able to break it down for me and didn't push for services I didn't need. The team was responsive and answered my questions when I called in.
23 July 2026
Stacey caught a mistake I made with my…
Stacey caught a mistake I made with my registered agent details before sending it off to the state department. That alone saved me a massive headache and extra filing fees. Appreciate the proactive outreach to resolve the issue by the team at USA LLC.
16 July 2026
Helpful LLC application guides you…
Helpful LLC application guides you through the choices without burying you under walls of text. Makes it simple for busy people to fill form out accurately. Not sure why they have negative reviews, they answered my questions quickly and followed up with some information I had typed incorrectly on my application.
22 July 2026
I had a great experience with USA LLC…
I had a great experience with USA LLC Filing. As someone who had never set up an LLC before, I appreciated how straightforward the process was. The instructions were clear, the paperwork was handled quickly, and I was kept informed throughout the process. Whenever I had questions, the team responded promptly and made everything easy to understand. It saved me a lot of time and gave me confidence that everything was filed correctly. I would definitely recommend USA LLC Filing to anyone looking for a simple, stress free way to start their business.
21 July 2026
I strongly advise others to exercise…
I strongly advise others to exercise caution before using USA LLC Filing.
My experience was extremely disappointing. After paying for my LLC filing, I was charged for additional services that I did not knowingly select or authorize. When I contacted customer support, I was told that these options had been selected during checkout, despite there being no clear indication that I had agreed to recurring or optional charges.
The website gives the impression that it is an official or government-related filing service, when it is actually a third-party company. I also found it difficult to obtain my business documents and received very little assistance from customer support.
After researching further, I discovered that many other customers have reported similar experiences, including unexpected charges, difficulty obtaining refunds, poor customer service, and confusion over optional services.
13 July 2026
Unprompted review
Reply from USA LLC Filing
Hello Qudratullah,
Thank you so much for taking the time to share your experience with us. We are very sorry to hear that it was a disappointing process.
Our website operates as a third-party filing assistance service, however we also recognize that this distinction may not always be obvious. This is why we take care to include disclaimers on each page of our website which explain that we are not the Secretary of State office, but rather, we work with them directly on your behalf.
Each of our customers receive Order Confirmation emails which outline their purchased services and when those charges might occur. These emails are especially important, as 100% of our services are tax deductible for you and your business, and your receipts should be retained for this reason. We additionally provide these emails to ensure that our customers are able to review their order and hope they will reach out if there are any discrepancies, prior to our services being completed. We're of course always happy to accommodate any refund requests which meet our cancellation and refund policies.
With that said, it's great to see that you were able to connect with our support representative, though. I'm able to review the transcripts from your conversation; I recognize that there was some frustration, but I can see that we were able to cancel and refund the applicable services, and provided your formation documents to you directly. We're very happy the situation has been resolved.
Moving forward, we wish you great success with your business and are here to provide any further assistance you may need with your LLC's formation.
Best,
Kristen, Customer Support Team
USA LLC Filing
This company continues to contact me…
This company continues to contact me with questions about what’s missing for my llc. I have received all of my money. I have blocked & stopped and they do not respect anything I have done to be rid of them.
13 July 2026
Unprompted review
Reply from USA LLC Filing
Hello Yvonne,
Thank you so much for taking the time to share your concerns with us.
We genuinely sympathize and understand that extraneous messages or notices may be disruptive for business owners. We do maintain communication with our customers to offer our assistance throughout the entire incorporation process; however, we never want to contribute to the influx of confusing and bothersome messages that might be received when forming your LLC. All of our correspondences can be opted out of, and we're more than happy to initiate a data deletion upon request for customers who no longer hope to work through us.
Additionally, you can unsubscribe from our emails at any point. At the bottom of our messages there is the following note: "No longer want to receive these emails? Unsubscribe," and clicking that hyperlink will allow you to opt out of those unwanted emails.
To reiterate, we do sincerely apologize for any unwanted follow-ups that have been sent your way. I hope these steps might alleviate your frustration. Good luck with your business!
Best,
Kristen, Customer Support Team
USA LLC Filing
No stars
No stars. They mislead individuals into thinking they are the actual state website for filing an LLC with their Google SEO strategies and proceed to charge for way more than it cost to file with the state. My bank flagged them thank goodness. They got 189.00 from me before they were blocked from my credit card and refuse to refund my money. I've emailed and called numerous times. They have an F rating with the BBB.
24 June 2026
Unprompted review
Reply from USA LLC Filing
Hello,
Thank you for taking the time to share your experience. We understand how frustrating it must be to realize you were not on the Secretary of State website when that was your initial intention.
Our website operates as a third-party filing assistance service, however we also recognize that this distinction may not always be obvious. This is why we take care to include disclaimers on each page of our website which explain that we are not the Secretary of State office, but rather, we work with them directly on your behalf.
We also utilize several resources for customer outreach, as we are confident that accessibility and simplicity are valuable for business owners. Our services are dedicated to alleviating the process of forming an LLC, which is often more complicated and time consuming than our customers anticipate. Advertising and Google SEO strategies allow us to connect with individuals who might otherwise become overwhelmed by the process and give up on pursuing business formation despite their business goals. Our outreach is motivated by the importance of helping customers overcome these limitations, not by a desire to ever appear as an official government website.
For future clarity, there are a few indicators that may help distinguish a third-party filing service website from a Secretary of State website. For instance, our website offers LLC filing for all 50 states, and a Secretary of State website will be solely dedicated to their particular state. Also, each Secretary of State's contact information will always be clearly indicated on their official website. Additionally, our website ends in ".com" rather than ".gov," ".us.," or ".org." Most importantly, our website displays in Google's "Sponsored Results," which are separated from official government sites for consumer clarity purposes. These are just a couple quick things you might check before moving forward next time.
We hope this response has helped clarify any confusion that might have occurred when choosing us, and we wish you great success with your future business endeavors.
Best,
Kristen, Customer Support Team
USA LLC Filing
They take your $$ and run!
I spoke to the SOS about the services USA LLC Filing provided me and the SOS told me that I had paid more than they would have wished. After I paid to acquire my licensing and registered agent, I could never get ahold of them. No chat agents ever came available as I waited, and no emails were answered. Sigh...
1 June 2026
Unprompted review
Reply from USA LLC Filing
Hello Rhett,
Thank you for sharing your concerns with us. We truly appreciate your feedback and are sorry to hear that your experience was not as you had hoped.
We genuinely care about making the entire incorporation process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely take care regarding our customer's goals. We hope to establish ourselves as a personal and reliable filing assistance service through continuously learning and consistently providing great support.
We were able to review the transcripts from your messages and see that you connected directly with several support agents. They did communicate back and forth with you; however, unfortunately, it looks like a couple of our messages were left unread which might have helped alleviate your concerns. Please give us a call at 1(877)-552-4102, and I'm happy to talk through the details of our services to help clarify what is available to you.
Ultimately, I'm very happy to see that we successfully established your LLC with the state and I do wish you the very best with your business. I hope this has helped relieve any dissatisfaction you feel regarding our services.
Best,
Kristen, Customer Support Team
USA LLC Filing
Fast and Easy LLC Setup
I was honestly expecting setting up an LLC was a month-long process, as dealing with state departments is usually a nightmare. I submitted my info here on a Tuesday night and had my approved documents back way faster than the state’s estimated wait time. Genuinely shocked by how fast the turnaround was.
17 June 2026
Unprompted review
Total Scam
Total Scam. Misleading application process. Dishonest billing practices. Rude and arrogant customer service reps and that's only if you can get one on the phone. They actually have a service fee for fixing their own mistakes. Seriously !! Don't trust this company with your credit card info. Consider Legal Zoom for your filing needs.
4 June 2026
Unprompted review
Reply from USA LLC Filing
Hello Kevin,
Thank you so much for taking the time to share your perspective. I'm sincerely sorry you did not receive the care and assistance we hope to provide and maintain.
Throughout the process of getting your LLC formed, I worked with you personally to resolve your concerns. We spoke extensively over the phone, and I understood your perspective and the frustration you felt. We do offer amendment services in order to assist with establishing all LLCs. However, I also explained that in your particular state, a correction could be accomplished without costing you anything further, and provided all of the necessary details so you could complete this independently, while also acknowledging the value of your time and attention towards the matter. I additionally accommodated a refund in full for the service you had not intended to include in your order. In our conversation, you were very clear that this was helpful and appreciated.
Please know that we do wish to establish ourselves as a personal and reliable filing assistance service through continuously learning and consistently providing great support. I'm very happy we were able to successfully form your LLC with the state, and to further ensure your LLC was incorporated exactly as you had hoped.
I continue to be available if you need anything at all, but most importantly, we do sincerely wish you and your company the best of luck moving forward. You can always reach us directly at 1(877)-552-4102.
Best,
Kristen, Customer Support Team
USA LLC Filing
Poor service and no human contact available in this company.
I retained the service of this company to open another LLC and obtain EIN. I accepted the higher charges for convenience of the promised service. Almost a week passed but nothing was happening. I contacted them through chat (automated), email (automated), phone (they never answered). Then on the top of that another charge for an agent shows up. I asked them to remove it. They wouldn’t stating that agreed to it somewhere in their contract. And, of course, no human response.
13 May 2026
Unprompted review
Reply from USA LLC Filing
Hello Alex,
We sincerely appreciate your feedback and are grateful for the time you took to outline your experience.
We care about making the business incorporation process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely value our customer's goals. We hope to establish ourselves as a personal and reliable filing assistance service through continuously learning and consistently providing great support.
Unfortunately, we are not able to locate your account records, but you can always reach us directly at 1(877)-552-4102. I am very to discuss our services and your order details to ensure your LLC is established appropriately. Otherwise, I wish you the very best moving forward.
Regards,
Kristen, Customer Support Team
USA LLC Filing
This company is a scam -DON'T USE THEM
This company is a scam and attempts to steal your money. They come across as a government website but are not, and charge twice what it would take to have the same process done in person at a state office - in a matter of minutes. They also assign an "agent representative" who is not even a real person, and without authorization from the business owner, and attempt to charge $199 a year for this unauthorized "service." If I could mark zero stars I would. This has been one of the worst experiences I have ever been through. DO NOT USE THEM!
29 April 2026
Unprompted review
Reply from USA LLC Filing
Hello David,
Thank you for sharing your experience and concerns. We're so sorry to hear you did not receive the support you had anticipated.
Our website operates as a third-party filing assistance service, however we also recognize that this distinction may not always be obvious. This is why we take care to include disclaimers on each page of our website which explain that we are not the Secretary of State office, but rather, we work with them directly on your behalf.
Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely value our customer's goals. We genuinely care about making the business incorporation process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner.
Our goal is to alleviate the process of forming an LLC, which is often more complicated and time consuming than our customers anticipate. There are many requirements for the LLC incorporation process, for example, the appointment of a Registered Agent, and we understand that these requirements are not always apparent to new business owners.
To hopefully clarify, our optional Registered Agent Service appoints an individual to your LLC to fulfill the position requirement. They are in-office 8AM - 5PM, Monday - Friday, to filter out the influx of spam mail and receive statutory and legal notices sent to your LLC which cannot be missed. Choosing a Registered Agent service provides a layer of anonymity between your private information and the public and allows business owners the freedom to be out of office whenever necessary.
I'm happy to see that we were able to resolve your issue and get all of your money back to you, since you had not intended to use our service, but I do hope this information might clarify what we offer. Good luck with all of your future endeavors!
Best,
Kristen, Customer Support Team
USA LLC Filing
Takes your money, little to no support on your process & lengthy wait.
I initially started my process Feb 5th 2026, and got charged immediately for a little over $300. My LLC changed to "FILED" on Feb 24th, I check with the Secretary of State and they in fact DO NOT have it filed. Reached out to the company for answers... They're e-mail only and Its April 17th now and i have NOT heard back from support. Safe to say this is a terrible experience and very discouraging for business journeys. I do not recommend using this service.
17 April 2026
Unprompted review
Reply from USA LLC Filing
Hello Kelsey,
Thank you so much for taking the time to share your concerns. We truly appreciate your feedback and are sorry to hear that your experience was not as expected.
We care about making the business incorporation process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely value our customer's goals. We keep our customers updated at every step of the incorporation process and provide details for what to expect moving forward.
Unfortunately, we are not able to locate your account records, but I'm very sorry to hear you experienced any trouble at all in connecting with us personally. We have several contact routes available to ensure that our customers can easily communicate with us whenever necessary. We have a direct instant messaging line on our website and in our customer's Business Portal, in addition to an active support line and email address. Please feel free to give us a call directly at 1(877)-552-4102, and I would be very happy to discuss your business goals and hopefully alleviate any further frustrations you may feel regarding our services.
I would sincerely love to connect and discuss your concerns, and further clarify your purchased services with us. We're very happy to work with you in getting your LLC set up as you would like, and I look forward to hearing back from you.
Best,
Kristen, Customer Support Team
USA LLC Filing
This company is a scam
This company deserves a 0 star.It doesn't deserve any rating.This company should be banned and shut down. They are a rip off the charged me 199$ to file an l l c that they have not even filed yet. And then tried to charge me for other services.The next day services that I never asked for or approved and kept trying to charge my credit card without my approval. 0 customer service to talk too or communicate with. They hide behind there email system , or the answering message machine.
6 April 2026
Unprompted review
Reply from USA LLC Filing
Hello Omar,
Thank you for taking the time to share your experience. We sincerely appreciate your feedback, as we hope to establish ourselves as a personal and reliable filing assistance service through continuously learning and consistently providing great support. We're so sorry to hear you did not receive the support we intend to provide.
Each of our customers receive Order Confirmation emails which outline their purchased services and when those charges might occur. These emails are especially important, as 100% of our services are tax deductible for you and your business, and your receipts should be retained for this reason. We additionally provide these emails to ensure that our customers are able to review their order and hope they will reach out if there are any discrepancies, prior to our services being completed. We're of course always happy to accommodate any refund requests which meet our cancellation and refund policies.
I have reviewed your account and can see that we successfully formed your LLC with the state; however, I'm very sorry to hear that you experienced any trouble at all in connecting with us. I'm happy to see an agent was available, but it looks like our messages were unfortunately left unread which might have helped alleviate your concerns. Please give us a call at 1(877)-552-4102 and I'm happy to rectify any potential errors and work with you to ensure your LLC is established exactly as you would like it. I would also love to assist with navigating our Business Portal, which is where all your State approved formation documents were uploaded and are currently available to be downloaded.
I look forward to connecting further and sincerely hope this might alleviate your frustration. However, regardless, we again want to thank you for sharing this experience with us, and I wish you great success with your newly formed company.
Best,
Kristen, Customer Support Team
USA LLC Filing
I would give 0 star if I could
I would give 0 star if I could. Basically the closest you can get to a scam. Hidden fees, no customer service, trap you into paying for services that never come and can’t refund. DO NOT USE ABSOLUTELY DO NOT USE. Horrible company and should be disbanded.
2 April 2026
Unprompted review
Reply from USA LLC Filing
Hello Jonathan,
Thank you so much for taking the time to share your concerns. We truly appreciate your feedback and are sorry to hear that your experience was not as expected.
We genuinely care about making the entire incorporation process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely take care regarding our customer's goals. We hope to establish ourselves as a personal and reliable filing assistance service through continuously learning and consistently providing great support.
Each of our customers receive Order Confirmation emails which outline their purchased services and when those charges might occur. These emails are especially important, as 100% of our services are tax deductible for you and your business, and your receipts should be retained for this reason. We additionally provide these emails to ensure that our customers are able to review their order, and we hope they will reach out if there are any discrepancies prior to our services being completed. We're of course always happy to accommodate any refund requests which meet our cancellation and refund policies.
To reiterate, I'm so sorry your experience was not to our standard, but I'm happy to see that you were ultimately able to get all of your money back, and I remain available to further clarify our services if you would like to reach us directly at 1(877)-552-4102.
Best,
Kristen, Customer Support Team
USA LLC Filing
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