USADrop has been a great to work with.I Encountered some issues, I reach out to an agent, they helped me really fast with patience. They helped me solve several technical issues along the way. Super s... See more
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See what reviewers are saying
I've been working with USADrop (specifically Danika) for over a year, and I'm extremely satisfied with their service. Like any dropshipping business, I've faced my share of ups and downs, testing mult... See more
Company replied
Horrible agents. The agents know nothing about souring and are horrible at reaching back to me. They can sometimes get very defensive and are full of excuses. DON'T GET FOOLED BY THE 5-STAR REVIEWS BE... See more
Company replied
Customer Service at USA drop. The agent there was very helpful and always tried to respond within a short period. They're also very friendly and will go above and beyond to ensure their customers are... See more
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Company details
About USAdrop
Written by the company
USAdrop fulfills orders for Shopify store owners by offering sourcing, purchasing, and shipping services. We provide a 1-on-1 personal agent service. Our cooperation with shipping carriers allows us find effective shipping methods. Let's not forget that we count on a professional team that constantly researches trending products for our clients.
Contact info
Baoan District, Guangdong, China, 518125, Shenzhen, China
- +1 (571) 407-2339
- info@usadrop.com
- usadrop.com
Breach of guidelines
fast and friendly
1 August 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop！
I was just asking some questions
I was just asking some questions, they resolve my doubts. Very clearly.
28 July 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop！
Rick was great and helped me with a…
Rick was great and helped me with a warehouse finding.
3 July 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop！
Perfecct Service!
3 July 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop！
Rick did an amazing job and responded…
Rick did an amazing job and responded very quickly!
24 June 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop
I'm satisfied the support team replies…
I'm satisfied the support team replies quickly. Fin gave me step by step guidance from the live chat to register and to add my store. It works very well. I recommend.
8 June 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop
Review of Rick (USADrop)
I was looking for a supplier with better rates, and USADrop is the one! I encountered a few issues, but when I reached out for help, Rick responded almost immediately. He was professional, polite, and always looking to help further. Rick goes above and beyond to make sure everything is resolved smoothly. Thank you!
5 June 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop
Rick was friendly and gave me prompt…
Rick was friendly and gave me prompt assistance
19 May 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Excellent Customer Service
I just want to thank Rick for the excellent support and quick answers to all my questions. He was professional, clear, and genuinely helpful. It's great to work with someone who understands branding and takes the time to provide thoughtful guidance. Really appreciate it!
15 May 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
so Rich just treated me unbelievebly…
so Rich just treated me unbelievebly good, he was really quick and clear in het reactions, he helped me very well and have no questions left over. good job rick! he should prob get a raise btw..
15 April 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Rick provided an excellent and prompt…
Rick provided an excellent and prompt response to my query to restablish my account.
11 April 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
My agent Rick is very efficient and…
My agent Rick is very efficient and helped me with complete answers! Quick service!
28 March 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
WARNING: Fastest way to destroy your company's reputation
Packages are delayed MANY weeks before being shipped and most are NEVER DELIVERED. FAKE, ILLEGAL POSTAGE is used causing fines for your business. I have so many orders still not delivered AFTER 3 MONTHS and my "salesperson" Nita ghosts me to avoid refunding the money paid to them. There is NO CUSTOMER SERVICE team that accepts responsibility or takes any action- not Nita, Ricky, Beatrice or others. I'm hearing from so many other business owners who are experiencing the same negligent, destructive service from this company. You will LOSE YOUR MONEY AND YOUR REPUTATION if you trust them to ship your products.
12 February 2025
Unprompted review
Reply from USAdrop
Dear ,
We would like to sincerely apologize for the inconvenience caused. Please know that we are currently coordinating with other departments to resolve the issue and are actively investigating the matter. We understand how important this is and are making it a priority.
We truly appreciate your patience and understanding as we work towards a resolution. Rest assured, we will keep you informed of any progress and ensure that everything is addressed promptly.
Thank you for your continued trust and support.
Best regards,
USAdrop Team
he helps me alot
12 February 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Great costumer service
Great costumer service! Fast and effective from Rick :)
4 February 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I was very well received by Rick from…
I was very well received by Rick from USAdrop! I could go to him with any questions and now understand exactly how they operate. Thank you Rick
4 February 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
very helpful
This company has a lot of experience and is very fast in replying and helping out when you have questions. Would definitely recommend !
3 February 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Failed to deliver hundreds of orders…
Failed to deliver hundreds of orders that I paid them to ship. Many were "shipped" with fake, illegal postage. I have lost so much money. They blame the freight forwarder and take no responsibility. I have begged Rick, Beatrice and other customer service agents for help. They only tell me that it is my "salesperson" who must help me resolve the orders. Nita, my salesperson stays silent and does not respond. No one will help. I have been trying for months to get my money back that I paid this company - no one helps and my orders are still not delivered for over 2 months, tracking stopped and all orders are lost. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.
UPDATE: Still NO resolution for any of my orders - only a request to remove my honest review. No concern for the UNBELIEVABLE destruction they have caused with their neglect and illegal practices.
1 February 2025
Unprompted review
Reply from USAdrop
Dear friend，
We sincerely apologize for the inconvenience. We are currently coordinating with other departments to resolve the issue and are actively investigating the matter. Thank you for your patience and understanding as we work on this.
Best regards
USAdrop Team
Beatrice is very kind and quickly
30 January 2025
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
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