While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Grocery Store
  2. Food products supplier
  3. Grocery delivery service
  4. Supermarket

Information provided by various external sources

The Best Names in American Foods are now available to you in Australia. USAFoods imports grocery, confectionery, soda and more direct from the USA. We do retail in Melbourne, online orders and wholesale.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware!!!

Beware!!!! Poor customer service received after I made a click & collect order. When I got home I found the order I was given was incorrect & USA Foods refused to rectify their mistake. Won’t be giving them my service any longer, it’s back to Amazon for me!

12 November 2024
Unprompted review
Rated 1 out of 5 stars

No cash No sale!

I have loved visiting this shop for many years now but the fact that they have abandoned cash completely is very disappointing. I didn't agree with it but understood and put up with companies doing this during lockdowns but to still not be accepting cash is ridiculous. And to think that Bitcoin is the "new cash" is ridiculous. You have lost a long-term customer.
Very disappointing.

6 December 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look