I’ve been using them since I got my first dog in 2019. He is an American Staffordshire Terrior/Rottweiler mix but he is my ESA for my anxiety then I got another dog recently & I used USA Service Dogs... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Absolutely love his service paperwork took him into a restaurant with me and my grandson in his stroller. I showed him his certificate and they have no problem with them. They eat on complimented me o... See more
Company replied
Haven’t actually had the privilege of the chance to use getting my dog as a support animal service dog. Was easy to obtain his license and a leash. I just ordered the vest after the fact as soon as t... See more
Company replied
I completed some simple research to find out whether 1), they were legit and 2), they were truly recognized by the ADA. I discovered much more positive and it made my choice easy- thank you USA Servic... See more
Company replied
Company details
Information provided by various external sources
USA Service Dogs assists thousands of people around the country with bringing their service dogs and emotional support animals with them in public, whether their disabilities are readily apparent or not. Putting your service dog in "uniform" with a vest and ID card goes a long way towards eliminating the hassle commonly encountered by those with service dogs.
Contact info
54 Commerce Dr., 11735, Farmingdale, United States
- 888-656-DOGS
- orders@usaservicedogs.org
- usaservicedogs.org
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everyone is so professional and pleasant
9 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thorough and quick service
Thorough and quick service. We so badly need this to keep our pup and to help Rodney
7 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
it was an easy thorough and…
it was an easy thorough and professional process and fast shipping
7 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Great customer service
Great customer service. I order the wrong size harness and they were very helpful with the replacement harness
7 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
I received my order promptly
I received my order promptly, everything was included and I've had updates from them on taxes and training
25 March 2026
Unprompted review
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
The experience was quick and easy
The experience was quick and easy. So glad to have my dog registered. Thank you so much.
7 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
This was a easy process
6 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
They had to send it out twice cause I…
They had to send it out twice cause I didn’t send it to the right address or they said that they didn’t have them such a dress and I know it’s not true but I got it and I’m happy with it. I’d like to get a brochure or something on what else I could get for him.
5 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
I was an still very pleased they really…
I was an still very pleased they really helped me out I was able to keep my pet I'm so happy an it didn't take long at all . fast response I got my pet information super fast . These guys are awesome an yes it's all legit nothing fake about them , I made a very good choice.
8 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
I received my Service Animal…
I received my Service Animal certificate and ID'S in a very timely manor!
20 March 2026
Unprompted review
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Replacement Vest
I called to let you know that the collar was to small for Gracie. I am late getting the one that is too small back to you but it is coming, in the meantime, it has been over a week and I haven't received my replacement vest that I have paid for.
30 March 2026
Reply from USA Service Dogs
Hi Doris, According to USPS, your item was forwarded to a different address at 10:10 am on April 11, 2026 in CEDAR PARK, TX. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect.Please see the tracking details here or copy and paste on a browser for more details on your order
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9470150206217001108174
Very fast and easy
It was a very easy process and I received my dog's certificate and her ID card right on time
2 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Its easy to use and it explains which…
Its easy to use and it explains which services you need.
4 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Everything went pretty good
Everything went pretty good. There’s always room for improvement.
4 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Everything was so easy.
11 April 2026
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Reply from USA Service Dogs
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: orders@usaservicedogs.org
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
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