Most of my requests are successful but I am still unable to produce an ad orr video commercial for my business.
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Outstanding. Way to go Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliv... See more
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The AI is really easy to use. I just ask it questions like I would a human being and it gives me answers and then suggested follow ups, which have all been useful. So far, I have not had issues with i... See more
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my experience is with DeepSeek and Gemini. deepseek wrote my first two books and i'm trying to get help from gemini for my third. while i've enjoyed gemini's help in world building on my phone i'm j... See more
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Company details
About Use AI
Written by the company
Use AI — Your All-in-One AI Workspace
Use AI is the all-in-one AI workspace that gives you instant access to 25+ leading AI models — including GPT-5, Claude, Grok, Gemini, DeepSeek, and more — all under one roof, with a single subscription.
Instead of paying for multiple AI subscriptions and switching between different apps and tabs, Use AI lets you chat with any model from one clean, intuitive interface. Pick the right AI for the right task. Compare responses side by side. Switch models mid-conversation without losing context.
More Than Just Chat
Use AI goes far beyond chat:
- Web Search — Get AI-powered answers from the web
- Document Analysis — Upload and extract insights instantly
- Content Creation — Blog posts, marketing copy, and code
- Deep Research — In-depth research on any topic in seconds
- Idea Generation — Brainstorm strategies and plan projects
- Project Management — Organize and manage work inside one workspace
Everything you need to be productive with AI, in one place: best AI models, web search, idea generation, content creation, document analysis, project management, and deep research. No app-switching. No multiple subscriptions. Just one workspace that does it all.
Built for Everyone
Whether you're a student researching a paper, a marketer drafting campaigns, a developer debugging code, or a business team scaling AI across your organization — Use AI adapts to how you work.
Trusted by over million users across 150+ countries, Use AI has earned a 4.8-star rating on Trustpilot with thousands of reviews from real customers who rely on it every day for work, study, and creativity.
Use AI — the smartest way to work with AI. Get started free at use.ai
Contact info
United States
- use.ai
4.4
Excellent
22K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible experience
Terrible experience - no warning of trail ending and notification to charge. The service is poorer than chat gpt it’s sheer cheek they charge in the first place. Avoid at all costs.
17 May 2026
Unprompted review
Reply from Use AI
Dear Maisie, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number MAISIE642384 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
UseAI Team
ndafara zvangu
17 May 2026
Reply from Use AI
Dear tendeukai keven, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Reply from Use AI
Dear Agu Chizoba, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
helps me in my work and gine me fine…
helps me in my work and gine me fine ideas and inspiration
17 May 2026
Reply from Use AI
Dear Mary, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
This app HAS CHANGED MY LIFE!
This app HAS CHANGED MY LIFE!! i use this app for everything
17 May 2026
Reply from Use AI
Dear JANICEY, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Reply from Use AI
Dear ianbrianjohnsonyahoo.com, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Fake website.
Fake website.. I spent amount 4k plus INR and still behaves like normal version
17 May 2026
Reply from Use AI
Dear Kalanithy Rajendran, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number KALANITHYRAJENDRAN478600. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
UseAI Team
gives good response
17 May 2026
Reply from Use AI
Dear shabina Vlogs, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Beware highly fraudulent!
Beware & forewarned of their highly Fraudulent practices.
I accepted a 7 day trial today and then decided to cancel the same day. When I attempted to do this, the platform states that I have no account.
From trust pilot reviews, I see that use.ai does not assign me an account until after the 7 days trial. Hence, when I tried to cancel within the 7 day trial period it states I have no subscription. Which means I have no way to cancel. I can only cancel after the ‘subscription’ is active and they’ve charged me the $40 a month.
So, in essence the trial costs $41.00.
Total scam!!
Lyn B
17 May 2026
Unprompted review
Reply from Use AI
Dear Lyn B, RN, MA, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number LYNBRNMA747735 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
UseAI Team
Reply from Use AI
Dear JENBAI, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
I had no ideas of what to write and AI…
I had no ideas of what to write and AI helped me. It was a great experience. My letter to my grandson was wonderful.
17 May 2026
Unprompted review
Reply from Use AI
Dear Mary Pawlowski, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Absolutely terrible experience
Absolutely terrible experience with Use AI. I subscribed only 4 days ago and was charged €50 for a service that clearly did not meet expectations. When I contacted support to request a refund after just a few days, they flat-out refused.
This company seems far more interested in taking customers’ money than providing fair customer service. Refusing a refund so quickly after purchase is unacceptable and feels extremely dishonest. The support team was cold, dismissive, and completely unwilling to help.
I genuinely regret subscribing and strongly advise others to stay away. There are far better AI services out there with transparent policies and respect for their customers. Use AI has completely lost my trust.
16 May 2026
Unprompted review
Reply from Use AI
Dear Aurélie H, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number AURLIEH276690 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
UseAI Team
Reply from Use AI
Dear Anjana Ck, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
I used the application to summarize a…
I used the application to summarize a long book into bullet points and got the best response! ( I tried other apps also)
17 May 2026
Unprompted review
Reply from Use AI
Dear ASHWIN PATEL, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Reply from Use AI
Dear Ronny PKJ, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Reply from Use AI
Dear Magdalena Galatanu, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Subscription scam
Subscription scam — that was my experience with them. I was misled by the website when I signed up for a £1 trial. Without clearly informing me, they enrolled me in an automatic renewal subscription and charged me £29.99.
I demand an immediate full refund.
17 May 2026
Unprompted review
Reply from Use AI
Dear Anitty, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number ANITTY980528 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
UseAI Team
its help out my work done within minutes
17 May 2026
Reply from Use AI
Dear Lux Werakami, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team
Beware of use.ai – Misleading subscription trap!
I registered an account with use.ai under the impression that I was creating an account with Claude, as the website strongly suggested it was Claude.ai. I initially paid €1 for testing purposes. However, after 7 days, a charge of €29.99 was suddenly demanded.
I am issuing a warning about this application due to its highly misleading practices, where a €1 trial automatically converts into a recurring subscription.
I really would appreciate it if I can get back the 29.99€. I thought I would never pay after the 7 day for the abbonement. It wasn' clearly to see that after the trial it will change to the abo.
16 May 2026
Unprompted review
Reply from Use AI
Dear Faris Hammad, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number FARISHAMMAD970447 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
UseAI Team
It was a disaster
I intended to subscribe to a cloud service, but this site appeared at the top of the search results, and I accidentally subscribed to USE.AI instead.
After asking just one question, I realized something was wrong. Within an hour of starting the subscription, I canceled it and sent an email requesting a refund, but I never received any reply, and the refund process seems unnecessarily difficult.
Please make sure this is the correct site before making any payment, and do not subscribe.
If they refuse to provide a refund, I will not only request a chargeback through my card company, but also report this to consumer protection authorities.
17 May 2026
Unprompted review
Reply from Use AI
Dear SeulDa Park, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number SEULDAPARK819459 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
UseAI Team
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