Outside sign is for the restaurant, don't look for the Bounce logo/name, just walk into restaurant. Entrance for suitcases can be through side garage door, which is easier than through restaurant.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy booking online booking process via Bounce, although a bit more guidance about what constitutes a small or a big bag would be helpful. Staff at Mickkegate News were friendly and helpful. Hand... See more
We didn't want to drag our heavy backpacks around with us while visiting Valencia, but the other left luggage places would all be closed when we returned, so we took our bags with us to Valencia and... See more
Easy to use, good location, good price. I was expecting a smaller space, it was really spacious! I could fit twice as much in there, two backpacks a camera bag, a tote bag and two coats and it was sti... See more
Company details
Written by the company
Bounce is the largest luggage storage network in the world, with more than 13,000 locations in 4,000+ cities worldwide. By partnering with local businesses around the world, Bounce empowers people to be free to explore wherever they are. Through the Bounce app or website, customers can find and book luggage storage in minutes, drop off their bags, and enjoy their day hands-free.
Contact info
548 Market St, 94104, San Francisco, United States
- 1 (415) 300-2554
- team@usebounce.com
- usebounce.com
4.6
Excellent
4K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to book and use!
25 March 2026
Unprompted review
I booked it all in the app
I booked it all in the app. It was easy to do; clear and logical steps. I got a QR code which easily identified me to the drop off location. I will use Bounce again.
19 March 2026
Unprompted review
Very easy to drop off and pick up bags
Very easy to drop off and pick up bags. Made it convenient for the flight back home
27 February 2026
Unprompted review
Super easy
Super easy, bags are stored in the companies headquarters which is on the third floor of an apartment complex. No one has access to the bags except for them!
25 March 2026
Unprompted review
Bad experience in Sevilla
I had booked storage for 2 big bags + 1 small bag ( carry on size ) at Express Market Fruta Bazar Y Complementos in Sevilla.
When we arrived the person who took care of the bags hardly spoke English, and she claimed that the 3rd bag was not a small bag. She therefore charged me 3 ekstra Euros.
I would advice you against using this storage facility.
24 March 2026
Unprompted review
Reply from Bounce Luggage Storage
We’re very sorry for the confusion and any inconvenience caused during your visit. We appreciate your feedback and apologize if the communication and extra charge caused frustration. Torben, your comments will be shared with our team to help improve clarity and service at partner locations.
Headed to the Senate?
Super convenient traveling between Union station and the Senate with luggage
24 March 2026
Unprompted review
Service simple rapide efficace même…
Service simple rapide efficace même quand on est novice. Je recommande.
23 March 2026
Unprompted review
App was easy to use and made research…
App was easy to use and made research for place to store easy and affordable.
16 March 2026
Unprompted review
The shop looked a bit questionable at…
The shop looked a bit questionable at first, but they were very kind and it worked perfectly.
22 March 2026
Unprompted review
Really close to Matabiau station
Really close to Matabiau station. Very pleasant staff. Only issue: I'm not sure if there's a lift up to the reception.
22 March 2026
Unprompted review
Very useful and easy to use
23 March 2026
Unprompted review
Awesome :)
Perfect place to leave your luggage if you’re planning on having a beach day!
22 March 2026
Unprompted review
Great service
Great service. The luggage is stored in a locked backroom, so it feels safe.
22 March 2026
Unprompted review
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