usedmobilityscootershop.com Reviews 4

TrustScore 4 out of 5

3.8

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Company details

  1. Mobility equipment supplier

Written by the company

We are a family run business and have been buying and selling second hand scooters for the past 15 years. We offer a try before you buy approach to our sales to ensure our customers feel comfortable with their purchase. We offer free delivery to England and Wales making the service as convenient for our customers as we can. All or products are serviced by specialists and have a 6 month warranty.


Contact info

3.8

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service, could not have been better

15 November 2023
Unprompted review
usedmobilityscootershop.com logo

Reply from usedmobilityscootershop.com

Thanks for choosing Used Mobility Scooter Shop and we appreciate you taking the time to leave us some feedback.

Rated 5 out of 5 stars

Very Helpful

I found Alistair very helpful and he answered all my questions before coming with 2 scooters for me to trial. He has been very helpful since in getting a bag for the scooter.

15 September 2023
Unprompted review
usedmobilityscootershop.com logo

Reply from usedmobilityscootershop.com

Thanks for the positive feedback. We appreciate you taking the time to leave us a review.

Rated 1 out of 5 stars

I bought the mobility scooter from

I bought the mobility scooter from this company and was told that if not happy they will give me my money back or get me another mobility scooter
This guy (Alestar) did not do this said that wait for 2-3 weeks and he will get me a better one I waited three weeks After phoning few times said that my place is very far for them to come
Not good at their commitments
This is not good The invoice I get from Dovetrail Mobility Ltd, Surrey
NOT HAPPY WITH THIS COMPANY

21 February 2023
Unprompted review

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