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3.1
3 reviews
Hasn’t replied to negative reviews
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They claim live help is available but getting a live person is impossible. Responses to live chat come several hours or days later. Also, you'll be required to pay for credits which run out very quickly. They don't share this information with you when you sign up. Also, I can't even figure out how to purchase the credits. Not a good experience.
I got introduced to Whale (usewhale.io) by a small business client of mine who wanted to use it. I have used other similar tools in the past. What made Whale stand out to me is its simplicity, intuitive interface and functionality. I loved it so much that I am now recommending it to all my small business clients and am working with Whale to join their partner program!
I really like this product. It’s easy to use and has great features. The customer service is excellent too. If you need to document procedures or share internal knowledge, Whale is the best choice.
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