US Federal Contractor Registration (USFCR) Reviews 

634
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for guiding them smoothly through complicated government registrations, providing exceptional communication and consistently prompt support every step of the way. Consumers note that the team makes stressful administrative tasks completely effortless, ensuring critical deadlines are always met and paperwork is finished correctly. Though some reviewers were not happy with the service, mentioning that similar registration assistance can actually be found entirely for free elsewhere. A few individuals also felt that the overall experience involved pushy sales tactics alongside unfulfilled promises regarding extra help with landing lucrative contracts.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the team's exceptional communication,... See more

Service

Reviewers mention positive feedback about service, with many customers praising efficient staff members who... See more

Customer service

Users describe positive interactions with customer service, often praising assigned representatives for... See more

User experience

Consumers find user experience to be positive, highlighting seamless processes and exceptional support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeffrey Hoffses was great. I manage 3 companies and he helped me to renew all 3 to get them in sync to make it easier to manage. He reached out internally to help process things, without adding addi... See more

Rated 5 out of 5 stars

I know others will say you could do this without assistance, but i couldn't. I've never done it before and I found out confusing. Jeffery helped me immeasurably, and kept following up in phone calls... See more

Rated 5 out of 5 stars

I have worked with Jeffery at USFCR for the past two years and have been extremely happy with the level of service and support he has provided. This year was especially challenging because we changed... See more

Rated 5 out of 5 stars

Jeff was very helpful in assisting with updating our company information. He made it effortless and efficient. We couldn't have completed it in time without his help.


Company details

  1. Business and IT Consulting agency
  2. also in
  3. Business development service

Written by the company

USFCR is the largest and most trusted System for Award Management (SAM) registration and renewal services company. USFCR has completed over 100,000 compliant SAM registrations for businesses and nonprofits during our 10 years in business. We also provide set-aside registrations and certifications, including women-owned, veteran-owned, HUBZone, 8(a) Business Development Program, and other federal contracting services, training, and technology.


Contact info

4.1

Great

TrustScore 4 out of 5

634 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(634)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On several occasions I've had the…

On several occasions I've had the pleasure of speaking with Mr. Kelvin Brooks, he's been so thorough, knowledgeable, and articulate, with supplying me with the information that I've needed for USFCR.

22 December 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for taking the time to submit a review. We will be sure to pass your kind words on to Kelvin.

Rated 5 out of 5 stars

Excellent Experience

I run a trucking company, and STEPHANIE DESAUTELS​ have been very helpful. I love the website she helped me with, I couldn't have done a better job myself. She's very professional, dedicated, and I can alway count on her. Doing business with the USCRF was the best decision for my company.

18 December 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for taking the time to review USFCR and recognize Stephanie for her great customer service.

Rated 5 out of 5 stars

Don't forget to renew your registration!

At my department I was tasked with getting our SAM account back on track. Due to my limited knowledge on the topic, I was put in touch with USFCR and issued a case worker who was amazing in walking me through the process, explaining the "how's" & "why's." I would recommend their services to anyone.

6 October 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you so much for choosing to work with our team, we’re thrilled that you enjoyed the experience! Our team is dedicated to providing a high level of service and we’re happy to hear that we were able to do so for you.

Rated 5 out of 5 stars

EDS Sams Registration Process

Julian Brunk was responsive and timely with information and updates on the SAMs registration process. I was trying to meet a deadline and her help reduced my stress and helped me achieve my goal.

13 December 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Fantastic Experience

If only I could leave 6 "stars"...

We worked with ELIZABETH SINIARI​ at US FCR throughout the process of getting setup on the schedule as well at service- connected disabled-vet certification. The comprehensive reviews, updates, feedback and always-responsive approach instilled complete confidence in the organization and their team. We knew nothing was going to "slip through the cracks" to cause problems or delays later.

I confidently recommended US FCR and Elizabeth. I've had experience with other organizations offering their services with mixed-bag results. This team and explicitly Elizabeth is easily the "cut above" what your use to!

8 December 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Emerlee has been very helpful in my…

Emerlee has been very helpful in my goal of becoming a registered contractor for USFCR. This helped me greatly!

1 December 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

We’re really grateful and appreciate you taking the time to share your rating with us

Rated 5 out of 5 stars

Jillian Brunk was a breath of fresh air…

Jillian Brunk was a breath of fresh air to work with throughout this process. She was energetic, polite, conscientious, while also being proactive and results-driven. A true credit to her profession!

30 November 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for your review. Jillian is a valued member of our team. We are so happy to hear that she provided the best customer service.

Rated 1 out of 5 stars

No help with SAMSHA registration or Federal Contracts

I have been working on getting registered for SAMSHA with the hope of being able to seek grant funding and since the month of July of 2022, I have received nothing but poor service and communications. I don't get any callbacks or follow-through on services that have been paid for. I do not recommend this agency at all. I hear from someone when they want payment but not for anything else. I have received no help or services at all.

27 July 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

We are sorry to hear there have been issues with the registration process. We have been in contact to complete several services and training on our system. It appears the SAM registration has been resubmitted and is awaiting validation. Please look out for any emails from dla.gov. The questions in that email will need to be answered in order for the registration to be activated.

Rated 5 out of 5 stars

Adam is the best..(Clear Water)

Adam is awesome he walked my company step by step through the whole process. We got our first USFCR CONTRACT!! Very helpful, easy and had lot patience when we had questions. Thank you Adam!! This company really does care about their clients.

25 November 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Congratulations on your first contract!! We are excited about your company's success.

Rated 5 out of 5 stars

Excellent Customer Service

I was treated exceptionally well by Anthony and was given additional help and ideas on how to accomplish my objective.

21 November 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for the excellent review! We appreciate it.

Rated 1 out of 5 stars

This company is a scam

This company is a scam. They took over $600 to set up a SAMS account which they never did, they won't return emails and won't refund my money- will have to issue a dispute with my credit card company. I also issued a BBB complaint as well. If you enjoy your piece of mind and your hard-earned money, I would stay away from this company.

PS- from the reply below- NO ONE reached out to me to resolved my issue, no one emailed or called. This is another false claim made by this company. I would be happy to remove this review if I get what I paid for,

13 November 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Maria, thank you for your feedback. I see that the director of Case Management reached out to you recently to resolve this issue. There is currently a ticket opened with the letter you completed and returned. While we wait for that ticket to be worked, have your concerns been addressed satisfactorily?

Rated 5 out of 5 stars

I hired the "A" Team and they got it done in record time!

I worked for 6 months on registering in the new SAM.gov system with numerous phone calls, help tickets and discussions with many Gov't people. Let me be clear they were all exceptionally nice and helpful but unable to guide me through. I spent $599 with USFCR and in 10 days Jillian had our registration completed and validated. She had my information less than 24 hrs. and took quick action and simply got it done...best $599 I ever spent, wish I had done it 6 months ago! Thanks to Josh from USFCR who gave me zero pressure to contract with them which gave me the confidence to do just that!

11 November 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

We are happy to have been able to help you complete the registration process.

Rated 5 out of 5 stars

what to do next

It was an excellent experience. So much knowledge and patience with me. I am truly a rookie and my experience was wonderfully smooth.

17 October 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for the great review! We are happy to help you navigate the processes.

Rated 5 out of 5 stars

Email and Forms

I was having issues getting the forms to register our company. I had contacted USFCR spoke with Brian Lewis. He went above and beyond getting my situation taken care of. He emailed my case worker Jacob Cummings letting him know I was not getting the forms thru my email. Jacob received the email from Brian and sent the forms another way so that I was allowed to receive the forms and not blocked. Brian followed up to make sure I received what was needed. Brian was an excellent source for me. I appreciate everything he did. Brian even contacted me the next day making sure I had everything I needed. Brian is an exceptional employee at USFCR. Thank you!

3 November 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

We are so happy to hear you received excellent customer service from Brian. We look forward to continuing to provide excellent service.

Rated 1 out of 5 stars

Lies and theft for something you could do you your own for free

Everything that they do, you can do for free. Emails and materials all look official like this is the way to do it with then maybe a tiny little notice this is not a government service. And then even when you ask to be removed they continue to market to you pretending to be the next step in the process.

26 October 2022
Unprompted review
Rated 1 out of 5 stars

If I could put negative 5 I would

If I could put negative 1 I would. I paid 699 over 4 months ago to have my Sam.gov done, nothing was done I end up calling then they say we need more info. So instead of calling the costumer. I had to call them they don’t call back I call for three weeks to get refund they send me a email for me to cancel and don’t tell me it wasn’t done for almost three months and then I have to wait 90 days to get money back when they have a ton in the bank account highway robbery go on you tube figure it out yourself niacs will be in your information along with PS. YouTube has it on the video. I ask to speak yo supervisor. I’m told they are the supervisor so this company only had one supervisor and no boss apparently. Liars thief’s and I run a U.S. state federal agency. Eta. Imagine how they will treat a common man.. run away people or kick urself in the nuts and keep the mone. Never given information on what they did never seen fine print about how they can steal your money after 2 days if doing nothing leave it to Florida

Robert T Rodriguez
Ceo and chairman
Chief elected official
Dol Wioa,doi nps
Acquisition company
Rural, social, economic development
Redwoods United inc
Public law 95-250
Starving because of this website

30 October 2022
Unprompted review
Rated 5 out of 5 stars

Kiersten Marino was very helpful

Kiersten Marino was very helpful, polite, responsive to any and all questions, I asked. I am truly pleased that my first interaction with this company, was met with someone that had great knowledge and experience with the process.

11 October 2022
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for your review. Happy to know that Kiersten made your process easier.

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