US Food Intolerance Reviews 167

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

DON'T WASTE YOUR MONEY!!! I wish I would have read the review from the man that sent in the same hair sample twice and got two completely different results. I only sent in one sample and would have be... See more

Rated 1 out of 5 stars

Not accurate I had food allergy/intolerance testing done through a local Allergy and Asthma center earlier this year, because I was having reactions to certain foods. There are many discrepancies... See more

Company replied

Rated 5 out of 5 stars

Extremely thorough and informative. I know this must be highly accurate because the test returned results of some items that I was already aware I was intolerant to just based on symptoms after eating... See more

Company replied

Rated 5 out of 5 stars

I purchased the ultimate test to try and figure out what could be causing my weight gain. According to my doctor it's hormonal because of my age. According to my test results (which the doctor ran non... See more

Company replied

3.2

Average

TrustScore 3 out of 5

167 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The results lined up with foods that I…

The results lined up with foods that I knew I had a sensitivity to. I was also relieved to see foods I did not suspect because it explained a lot of the symptoms I have been having. The timeframe to receive results was very reasonable and the test was reasonably priced.

20 July 2024
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Reply from US Food Intolerance

Hi Loria,

Thank you for your review and we are happy to hear that it has been helpful for you!

Take care

Rated 1 out of 5 stars

Did not get my test results in the…

Did not get my test results in the promised time frame. It has been 6 days from the promised time frame of receiving my test results and I don't have any results. I have emailed customer service twice and other than acknowledging my email, I have had no response. I paid extra for expediated results.

22 July 2024
Unprompted review
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Reply from US Food Intolerance

Hi Michelle,

Sorry that your results didn't come through, i can see they have been sent to you a couple of times.

If they haven't come through then please come back to us via our contact page and i will make sure this is resent again for you.

Rated 5 out of 5 stars

Easy, thorough

Easy, cost effective, and very thorough, and accurate.

17 June 2024
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Reply from US Food Intolerance

Hi Joni,

Thank you for your review!

Take care

Rated 1 out of 5 stars

I wanted a refund and I have YET to…

I wanted a refund and I have YET to hear back from anyone

17 June 2024
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Reply from US Food Intolerance

Hi Rokia,

My colleague did reply to your email asking for a refund to just clarify a few details but we haven't heard back from you.

If you could reply to that email we will happily refund your order.

Rated 1 out of 5 stars

I never received my report And still…

I never received my report And still waiting for my refund

19 June 2024
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Reply from US Food Intolerance

Hi Carmen,

I can see my colleague did email you with your results a week ago.

Please check your spam folder incase they have gone into there or let us know if you need them resending again.

Rated 5 out of 5 stars

Quick Result

Quick Results. The test results came back much quicker than I anticipated. Testing was very easy and mailing it in was very easy. Instructions were very easy to follow.

17 June 2024
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Reply from US Food Intolerance

Hi Chris,

Thank you for leaving us a review and we are very happy to hear that you have enjoyed your experience with us.

Take care

Rated 5 out of 5 stars

This was such an easy procedure and the…

This was such an easy procedure and the intricate details of results are superior. Well worth the $.

17 June 2024
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Reply from US Food Intolerance

Hi Janel.

Thank you for taking the time to leave a review and we are happy to hear that you are happy with the service!

Take care

Rated 1 out of 5 stars
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Reply from US Food Intolerance

Hi David,

As per our website and confirmation email we don't send a test kit for the tests. Please contact us via the website and we will be more than happy to help on how to take the test.

Rated 5 out of 5 stars

This test helped me so much !

This test helped me so much !
I found it to be accurate with my allergy tests. I was told to avoid all raw fruits and vegetables, this test helped me narrow it down to the ones I should avoid or moderate. I found this test very helpful and interesting.

24 June 2024
Unprompted review
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Reply from US Food Intolerance

Hi Michelle,

Thank you for your review and choosing us to be a part of your health journey!

Take care

Rated 5 out of 5 stars

Detailed and very easy results

Detailed and very easy results! I learned something new about my tolerances from food to metals!

11 June 2024
Unprompted review
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Reply from US Food Intolerance

Hi Nicole

We are happy to hear that the results are helping!

Take care and stay safe!

Rated 1 out of 5 stars

Not accurate

Not accurate

I had food allergy/intolerance testing done through a local Allergy and Asthma center earlier this year, because I was having reactions to certain foods. There are many discrepancies between this test and that one. Many of the foods (and trees) the Allergy center showed reactions to, this test says no reaction. This test also said my iron levels were normal, but a blood test from my PCP done the same day I mailed the hair samples, shows severe anemia.
I should have done more research before ordering this test, as many sources say hair follicle testing is not accurate for testing.

19 May 2024
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Reply from US Food Intolerance

Sorry that you aren't happy with our test results.
We do fully believe in our tests and the results they show but they will not match to any allergy test as we don't look for allergies at all, only intolerances.

Rated 1 out of 5 stars
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Reply from US Food Intolerance

Hi Heather,

As per our website and confirmation email we do not send a physical kit for the tests. All instructions are available on the website and email but please feel free to get in touch with our customer service team for any help.

Rated 1 out of 5 stars

Paid for 5 tests, only got 2 results

We paid for the family kit, which included 5 tests. We sent in 5 hair samples in the same envelope, all in separate bags, clearly labeled with each name. We received results for 2 people. I emailed to ask about the missing tests, but so far have not seen any more results.

17 April 2024
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Reply from US Food Intolerance

Hi,

I do apologise about this and if you haven't received these results. I can see we have been intouch offering a resolution to this and are just waiting a reply from yourself so please get back in touch so we can sort this for you.

Rated 5 out of 5 stars

I recommend this test!

I ordered this test a few years ago and I refer to it all the time. I keep it on my phone. I share this resource with my friends who need to know what allergies they may have. It has really explained sensitivities I have experienced. Thank you so much for this invaluable information. I highly recommend this test.

7 May 2024
Unprompted review
US Food Intolerance logo

Reply from US Food Intolerance

Hi Kim,

Thank you for your kind review it is very much appreciated.

Please let us know if there is anything else we can help with!

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