This is a scam Don’t waste your money Impossible to withdraw anything I understand your worries and have told the related department to speed up. We are currently undergoing a regulatory t... See more
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Not even tried the broker, one of their "Senior account managers" won't leave me alone on trading view. Trying to get me to sign up for rebates and move my clients after telling him I wasn't inter... See more
Entered, made loss, decide to quit. waited for 6 months still saying my withdrawal is pending. Now im getting charged for idle fee which makes no sense if they are actually working on my withdrawal.
They dont withdraw since over 60 days now. I only wait for withdraw but nothing.. I think i will contact ASIC and FCA regulation next time with my lawyer and fill complain report.
Company details
Information provided by various external sources
USGFX is a multi-award winning, multi-asset Australian FX & CFD broker, enabling clients worldwide to trade currency pairs, indices and commodities in premium trading conditions. USGFX is regulated by the Australian Securities and Investment Commission (ASIC) and we hold an Australian Financial Services Licence (AFSL-302792)
Contact info
G03, 135 Macquarie Stret , 2000, Sydney, Australia
- 02 9251 1395
- support.au@usgfx.com
- usgfx.com
Hasn’t replied to negative reviews
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I dealt with endless postponements and…
I dealt with endless postponements and vague excuses about my withdrawal. Leinș felder intervened and recovered everything smoothly.
Its basically a scam
Entered, made loss, decide to quit. waited for 6 months still saying my withdrawal is pending. Now im getting charged for idle fee which makes no sense if they are actually working on my withdrawal.
Scam company can't draw money even…
Scam company can't draw money even account close also can't get money
Pls don't waste your time here
Pls don't waste your time here, Fake site, fake people. Username did what I thought to be impossible, getting me back on my feet. If not I dont know how In would have survived.
I transferred almost a yearly salary to…
I transferred almost a yearly salary to USG to be able to trade the forex market and after a month I decided to withdraw my money but they have been holding this process for 3 weeks. Their company policy is 3-5 business days quick withdrawals.
I reported USG at my bank CBA last week Friday the 19th of November and the last couple of days the account manager has been asking me multiple times to cancel my request and at the same time is blaming me for all the delays on our group chat (50 members)
Also reported to the police as well for fraud.
All our group has been complaining the last 2 weeks even if they have been placing the withdrawals correctly USG is always bringing up excuses that is something wrong that everyone is doing aka excuses all the time.
All I need is my money back as the money I deposited is not a small amount especially when its your lifetime savings and its not fun when someones else is manipulating my money that Ive worked hard for it to play games and holding my withdrawal and bringing up excuses.
They scammers and manipulating money and people…
They need to shut down stay away from them!!!
Go to the AFCA and submit the complaint…
Go to the AFCA and submit the complaint against USGFX before 05 Nov 2021. If you still have questions, contact me!
processing withdrawals take weeks.
Worst trading platform ever
Worst trading platform ever, I have been requested an intra-account transfer for few months and it never gets done. useless customer service, bad response!! DON'T USE IT!!!!
Great customer service
I had issues with withdrawing, and that my funds were bounced back due to my local bank not being able to convert USD into my local currency.
My account manager, Asher, went above and beyond to ensure that I would be able to change my bank for a successful withdrawal and also made sure that I wouldn’t be double charged the bank wire remittance fee.
Have had great customer service from USG Forex, and I would recommend as even the trading was without issues.
Impossible to withdraw
Impossible to withdraw. Keeps quoting regulatory issue and Processing but funds never arrive
It's SCAM
It's SCAM, they don't pay the withdrawals, they are delaying the customer, making excuses, they don't pay the withdrawal, they add up with their MT4 value without justification and they don't transfer the money, SCAM.
they dont pay out withdrawals and…
they dont pay out withdrawals and always have an excuse
It’s about time these con men got found out...
It’s about time these con men got found out. It’s impossible to get your money back and they just seem to get away with it.
I’m told there are many UK clients who HAVE had refunds but I haven’t spoken to ANY of them and if some have why haven’t I? Is it a case of if your face fits you get your cash back?
Deadlines move, excuses are plenty and from where I am sitting this thing is just out and out fraud. I hope I am wrong as I really can’t afford to throw hard earned cash down the drain.
Come on USGFX, please prove me wrong....
This is a scam
This is a scam
Don’t waste your money
Impossible to withdraw anything
I understand your worries and have told the related department to speed up.
We are currently undergoing a regulatory transition hence the withdrawal time will be prolonged.
We are sorry for the inconvenience caused.
Same thing for the last 3 months
Quick response
Quick response, clearly work and good communication with the client is the most reason for selecting the broker
USGFX is one of the good brokers
USGFX is one of the good brokers, its services are very useful, respond is very fast and their work is clear with a kind response from USGFX staff.
I've been waiting 4 weeks to confirm…
I've been waiting 4 weeks to confirm witdrawal currently. Usgfx it's after ironfx the worst broker I've ever known. I never recommend.
USGFX very good
USGFX is an excellent broker. They have the best customer support and service.
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