US Jewelry Factory Reviews 

119
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I´ve ordered a semi mount ring for my own diamond from another ring and everything was perfect. The stone fits exactly into the setting and the craftmanship is just amazing. They kept me informed ab... See more

Rated 5 out of 5 stars

I found the US Jewelry Factory online. After extensive searching, I was particularly attracted to many of their designs because they looked pretty, delicate, and were excellent value compared to othe... See more

Rated 5 out of 5 stars

US Jewelry Factory was wonderful to work with, start to finish. I bought from their etsy site so had some trepidation buying such a large item online. However I read all of the positive reviews and... See more

Rated 5 out of 5 stars

We weren't sure about going online for such a big important purchase like our wedding bands, but after the prompt follow up and willingness to help and meet our needs with in budget we felt comfortabl... See more

Company details

  1. Jewellery shop

Written by the company

At US Jewelry Factory®, we take pride in offering the most extensive collection of stunning diamond engagement rings. Each piece is designed and handcrafted in the heart of New York City, a hub of elegance and craftsmanship. Our commitment to fine quality and affordability sets us apart in the world of jewelry. We also craft exquisite wedding bands, dazzling diamond earrings, timeless pendants, and stunning bracelets. Each piece is a testament to our dedication to beauty and quality. Whether you're seeking the perfect engagement ring to declare your love or looking for a special gift to celebrate life's moments, US Jewelry Factory® welcomes you to explore our world of brilliance. We're here to make your jewelry dreams come true.


Contact info

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

My husband and I found a ring on Etsy that was made by US Jewery that we wanted to purchase. My husband was very skeptical of ordering an expensive ring online without ever seeing the company or the ring in person. I called US Jewery and spoke with Luda (for short) and she was wonderful to talk to. She answered all my questions and even sent me pictures and a video of He runs I wanted. From the moment I purchased the ring, to delivery to my home, to returning the ring for sizing and then delivery again it took only 7 days total. I have nothing but great comments about US Jewery. My husband and I will definitely use them again for future purchases. We have also already referred a friend that is looking for an engagement ring. I would highly recommend this company.

18 November 2016
Unprompted review
Rated 5 out of 5 stars

Pull the trigger.

Outstanding service and support. I needed a radiant cut 1.46 carat ring sized and mailed to me prior to our destination wedding in DR. I was not used to making purchases like this over the phone and email...But , I was confident that everything would work out perfect, and it did. I surprised my wife and the alter with the new ring and she absolutely LOVEs it!!! If you have any doubts on making a decision - go to the facebook page and gain more cred. The quality and look of this ring would of costed me an easy $2k more from shops in Chicago. GO FOR IT. They Deliver 100%. Great people as well.

16 November 2016
Unprompted review
Rated 5 out of 5 stars

Very professional and as promised

We weren't sure about going online for such a big important purchase like our wedding bands, but after the prompt follow up and willingness to help and meet our needs with in budget we felt comfortable with the pictures and quality we would be receiving...great to do business with! LOVE my engagement ring.

18 August 2016
Unprompted review
Rated 5 out of 5 stars

Great experience!!

I was skeptical about buying on line but when I called them they welcomed me to come in and see the ring in person. That's when I had a chance to meet these people (and the designer in person) and they are very helpful, down to earth and just happy and proud of their products. I was very impressed - and I did my my homework and went to a lot of places. I also had to sell my fiance's old ring and again US Jewelry Factory shined in their fairness and offered me top price for it. Note, enhanced diamonds are not certified but I learned in this whole process (buying a ring while selling a ring) that certifications mean nothing, absolutely nothing at all. The whole industry is filled with scams and do your research first because you are spending a lot of money. Go check out US Jewelry, call them, or visit them, they are honest and will give you by far the most value for your money!

16 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

I purchased an engagement ring and a wedding band from USjewelryfactory.com . They were beyond professional, and an overall pleasure to deal with. I feel like I got very reasonable prices for very well described products. The rings are more beautiful than I could of even imagined. I was concerned with making such a large purchase without seeing the rings in person but my concerns were put to rest as soon as the engagement ring showed up. It is absolutely stunning! They took the extra time to answer all of my questions and concerns in a very timely fashion (even on the weekend and after hours), they offer layaway (which I took advantage of), and shipped my products very quickly. I would definitely recommend them to anyone in the market for fair priced and beautiful jewelry. I hope I can do business with them again in the future. Beyond satisfied! Thank you!

19 April 2016
Unprompted review
Rated 5 out of 5 stars

Great quality and service

I purchased a setting from US jewelry factory. I had an issue with a local jeweler setting my diamond from a different ring into this setting. US jewelry factory took my old ring and the new setting and quickly and efficiently reset my diamond. They handled my order professionally and promptly and I will definitely use them again in the future.

18 April 2016
Unprompted review
Rated 5 out of 5 stars

I'm happy.

The items as displayed were advertised very accurately. I feel I got a good price, and their delivery was prompt. No complaints here.

16 April 2016
Unprompted review
Rated 5 out of 5 stars

Nice Earrings

I found the exact size and clarity of diamond stud earrings that I was looking for. Stones were lively and well set. I would not hesitate to buy from US Jewelry Factory again in the future. Thank you for a great product and great service.

15 April 2016
Unprompted review
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