US Legal Forms Reviews 134

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ok So the Yearly cost is a bit of a distraction at first, because you expect to pay the $9 a month to get access to your amazing contracts!!! When i was charged it over drafted my bank account, which... See more

Rated 5 out of 5 stars

Not only did they have all the templates I would need for consulting with other business genres with a very wide, state specific bandwidth, but the one price per month is extremely reasonable and at... See more

Rated 1 out of 5 stars

Be careful to read all of the small print and checked boxes with this one. I purchased a Quit Claim Deed from this site and somewhere missed the tiny checked box to do a "subscription" so I paid $59 d... See more

Company replied

Rated 5 out of 5 stars

US Legal Forms is our go-to online site for legal documents. The forms are completely downloadable with detailed explanations and instruction. No walking step by step through an online questionnaire... See more

Company details

  1. Legal Services

Written by the company

US Legal Forms is the destination site for consumers, small businesses, attorneys, corporations, and anyone interested in the law, or in need of legal information, products or services.


Contact info

3.8

Great

TrustScore 4 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sandy the Customer Guru!

Sandy in Customer Service is wonderfully kind and a great communicator. She was very helpful in addressing my issue with login credentials and took the time to advise me on account options that would meet my needs. Way to go Sandy!

1 December 2022
Unprompted review
Rated 5 out of 5 stars

14 years and counting... :)

I have used this since I started renting out my home in 2008. I don't regret it and I am glad they have stayed in business. I put a lot of trust in their documents for accuracy to current requirements in the verbiage. Awesome and I love it!

7 November 2022
Unprompted review
Rated 3 out of 5 stars

Misled at time of purchase

Very convenient, however a bit misleading. The monthly subscription is $8/month, but at checkout I was charged $96. I wasn't expecting that and honestly wouldn't have purchased if I had known it was to paid for a year upfront. I only plan to use this one time. On the Q&A a question is asked "What if I use this one time" and the answer said it was much cheaper with the monthly subscription and the customer can cancel at any time. Well, I was charged for the year upfront, so I guess I can't cancel at any time then...

23 October 2022
Unprompted review
US Legal Forms logo

Reply from US Legal Forms

Jennifer hi!
Please allow me to explain the pricing in more detail here. The annual price is indeed always paid upfront
and is for the users to save up to 80% as compared to monthly prices. In contrast, the monthly charge is paid throughout the year but it is somewhat higher.
For example: the regular monthly price for the Premium plan is $59 but it is reduced to $15 if you pay the whole 12-months sum upfront.
For the Basic plan, it is $39 monthly OR $8 per month if paid annually.
Since you've downloaded a form already, we are unable to offer you a 100% refund, sorry. However, we can refund you for the "unused" period of the service. If this is something you would like to proceed with, please email care@uslegal.com. Thank you!

Rated 1 out of 5 stars

Awful experience

Awful experience! I filled out my Last Will and Testament, POA, and Living Will using these forms. I sent them back completed as instructed and received an email saying they were in process of being reviewed and finalized by the company. A month later I had not heard another word and emailed them at the contact number for assistance. Got back an email asking me a couple of questions that I amswered. The next email I get says the issue has been closed. $128 later and I still have nothing. I DO NOT recommend this company at all! I work hard for my money and it didnt bother them to take it from me and give me nothing in return!

15 September 2022
Unprompted review
US Legal Forms logo

Reply from US Legal Forms

Angie hi! If your email finishes with ******man@yahoo.com, then we found the right case. Our Support told me you haven't responded to the two last emails we've sent you. Could you please check the Spam folder? The very last email from us was sent by the agent called Shawanda. We will be waiting for your reply. Hope to see this settled very soon!

Rated 5 out of 5 stars

The best

This is the best, I am so happy to use some of this information on my own company
Make everything si easy

10 October 2022
Unprompted review
Rated 1 out of 5 stars

Purchased 5 minutes ago

Purchased 5 minutes ago - document that was presented on website is NOT what I am can download from their inventory... this is giving me a bad case of buyers remorse... they did answer phone when I called for assistance, but that is the only good thing I can say at this writing. can only say "buyer beware" at this writing until i get my simple document downloaded.

13 September 2022
Unprompted review
US Legal Forms logo

Reply from US Legal Forms

We are very sorry for the confusion and the inconvenience caused by a technical glitch! We've already made corrections in our library of forms.
If you require more information on this case or anything else regarding US Legal Forms, please email care@uslegal.com.

Rated 1 out of 5 stars

This is a horrible scam

This is a horrible scam. Do not use their services. Their ad says $8/month, but does NOT say a full year's subscription is needed for this pricing. If you want just one form, FAQ tells you to subscribe to their services and then cancel. They don't tell you that cancellation will not be retroactive, meaning, you will end up paying for the whole 12 months, when you cancel after downloading one form. Also, their form sucks. Shame on you.

7 September 2022
Unprompted review
US Legal Forms logo

Reply from US Legal Forms

Many thanks for providing your feedback, and we are very sorry for the confusion caused!
Please note that you are totally eligible for a refund for the unused months. Please contact our Support here:
https://support.uslegalforms.com/
We'll do our best to settle this as soonest!

Rated 1 out of 5 stars

Horrible Website experience

Excellent Tech Support from Hilda. Unfortunately the complexities of US LEGAL FORMS and PDFFILLER was Horrible! A complex relationship with parent company and interconnected data bases.

Despite Hilda's help the contract I wanted could not be found!

I did receive a complete refund...but everything else was a very bad experience.

15 August 2022
Unprompted review
US Legal Forms logo

Reply from US Legal Forms

Bobby hi!
Thank you for sharing this feedback with us! Sorry for the unfortunate experience with the integration. Glad to know though you've appreciated Hilda's work!
We would also appreciate if you could spend a minute more with us and provide more details on what exactly was inconvenient for you in the integration of US Legal Forms and pdfFiller. Right here or please email your feedback to care@uslegal.com
Many thanks in advance!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look