US Unlocked Reviews 105

TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

Not a scam. But ........... very difficult to use. Very few merchants actually take the prepaid visa card, which was very surprising - but anyway. Not worth the hassle. Also - crazy expensive fees

Rated 1 out of 5 stars

This is just junk. They accept a subscription fee, but it is impossible to load a card with any money, at least from Australia this appears to be the case. Despite the answer listed below, I have r... See more

Company replied

Rated 1 out of 5 stars

After loading my account with money I have been completely unable to generate a virtual credit, regardless of numerous tries (literally 20 or 30 attempts across the span of a week). The error message... See more

Company replied

Rated 3 out of 5 stars

It's not a scam. Actually it works quite well: if you need an US virtual card in case a site doesn't accept yours. However, the fees are simply abusive. For that simple thing, I remove 3 stars f... See more

Company details

  1. Payment service

Written by the company

US Unlocked is a service that allows non-US residents to use virtual cards to shop online from US retailers. Some benefits of using US Unlocked: 1. Access to US-only e-commerce: Many US-based online retailers only ship to US addresses. By using US Unlocked, you can create a virtual US address. 2. Lower shipping costs: Shipping internationally can be expensive, but by using a US address through US Unlocked, you can take advantage of domestic US shipping rates and save money by consolidating shipments. 3. Secure transactions: US Unlocked provides a secure platform for online transactions, protecting your personal and financial information. 4. Two card types: Unlimited number of merchant-specific virtual cards that lock to a specific merchant after a single use. These cards are great for managing online subscriptions. One-time-use cards that can only be used for a single transaction for the most secure shopping experience. 5. Simplified shopping experience: By using US Unlocked virtual cards, you can avoid the hassle of currency conversions and transaction fees that may arise when using a non-US prepaid card. Overall, US Unlocked can be useful for those looking to simplify the online purchasing process from US retailers.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

105 reviews

5-star
4-star
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1-star

Replied to 86% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Do not try this!!!

Tried this out and I tell you guys SAVE your money and don't get headaches with this crappy service. I advise you do not choose this service even if you most need it. Just look for an alternative. Anyway, JUST AVOID IT. They are not scammers but they absolute crap. Do not use!!!!!!!!!!

21 July 2021
Unprompted review
Rated 1 out of 5 stars

This is a fraudulent company

This is a fraudulent company! Support not responding!
You can link the card, but many shops do not accept them !!! For each attempt to pay, money is withdrawn, but the payment does not go through. Do not recommend

23 May 2021
Unprompted review
Rated 5 out of 5 stars

Thank you US Unlocked!

I am an international shopper and I live in China, but many US shopping sites do not allow payment with credit cards outside the US. I saw the Virtual Credit Card introduction of US Unlocked from the website :laotian360.com
,and tried it myself. He was very helpful to me! Thank you US Unlocked!

20 May 2021
Unprompted review
Rated 1 out of 5 stars

Would not recommend - high fees and poor transparency

High fees and poor transparency about retailers meant this service didn't work for me. I loaded some money onto the system, had to pay for the loading fee and membership totalling $35. I then tried to use the card on a few retailers (including Microsoft which is listed as supported) and the card was declined every time. I was unable to use the card for anything so then tried to close my account and the support team told me that the charges so far were non-refundable and I had to pay another $11 to get the refund. This means I paid $46 for a service that did not work and I have no way of getting that money back. Would not recommend.

27 April 2021
Unprompted review
US Unlocked logo

Reply from US Unlocked

Craig we are sorry that you had a bad experience. We have reached out to you via email to see what else we can do for a better user experience. The fees for our product are listed here on our website: https://www.usunlocked.com/pricing/

Rated 4 out of 5 stars

It does work.

It does work.
I loaded my account with $65, I paid about $20 in fees. It took about 3 days to get it approved.
Had to give my ID which was instantly approved, that part was easy. Waiting at least 3 days to get it all confirmed was the hard part.

I was worried I was scammed, but it's not a scam. Customer service isn't bad, replies quite quickly and all in all it's a good service.

6 March 2021
Unprompted review
Rated 1 out of 5 stars

Not Good

Makes it sound like you can use it on any website. It got refused on hot topic and its been over a week and I still dont have my money back. If you are in a hurry do not use this useless company.

1 March 2021
Unprompted review
Rated 5 out of 5 stars

This is not a scam

This is not a scam. Been using this for a while now. All details are in their FAQs all you need to do is read the FAQs or explore the website. You only think it is a scam because you didn't read the FAQs and explore the website. So it is not their fault if you are too stupid to even check out the simple information they have on their website. You blame US Unlocked for something that is clearly stated on their website? You guys are just plain stupid and have a very low comprehension skills. #ReadingHelps

4 February 2021
Unprompted review
Rated 1 out of 5 stars

Buyer beware - SO MANY HOOPS

So, I need to buy items from the US and get it shipped to South Africa, Merchant does not accept my credit cards as payment. Went and got an account with Usunlocked. Now when I want to use it, I suddenly have to make use of their approved shipping forwarders (I have a MyUS account already). So just be warned, check with them first as to which forwarders they deem as approved. This will now cost me double for shipping items from two different shipping forwarders. NOT Happy! So irritated currently, tried to get the card linked to my Paypal account...and...NO luck. Now the card has been put under investigation "due to suspicious activity". Plus when I check on the activity log, it seems the card is not set up properly as it shows "Card Closed" for each and every transaction. Not recommended, as you also need to jump through so many hoops to get this all in place - Shipito does not provide a number for you to use as part of the delivery address, then you need a VPN (it seems) and don't get me started on setting the card up and funding it...hooo boy! Now to top it all of the card doesn't even seem to work. ALL I wanted was a card to use in the USA to purchase items from stores who decline my SA based cards.

4 February 2021
Unprompted review
Rated 3 out of 5 stars

It's not a scam, it works well

It's not a scam. Actually it works quite well: if you need an US virtual card in case a site doesn't accept yours.

However, the fees are simply abusive. For that simple thing, I remove 3 stars from the review. I hope a competitor enters the market, so UsUnlocked gets destroyed.

I give 1 star back, for the shipito service, it's amazing for sending things that are only shipped to the US, although also it is brutally expensive.

22 December 2020
Unprompted review
Show reviews in all languages. (105 reviews)

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