Utilink Consulting Limited Reviews 933

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor. Many people highlight the exceptional customer service, noting that the team is always on hand to answer questions and makes the process stress-free. Reviewers are particularly impressed with the value for money and competitive pricing, with many reporting significant savings on their energy bills. The service is frequently described as efficient, straightforward, and without any pushy sales tactics, allowing customers to make informed decisions at their own pace.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers consistently express satisfaction with the service received. Many reviewers highlight the... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness, patience,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently report securing great deals... See more

Price

Clients share positive opinions on price, consistently reporting that the company secures competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Switching energy providers is a daunting task but Dayna, Sam and Adam have made it easy to navigate. All information and necessary updates have been given so that it is easy to understand the process.... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just... See more

Company replied


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

933 reviews

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Rated 5 out of 5 stars

Great service throughout

Great service throughout. The broker was knowledgeable, proactive, and found us a competitive energy deal tailored to our needs. Everything was explained clearly, and the process was straightforward and hassle-free.
Would definitely recommend to any business reviewing their energy contracts.

18 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Lynn,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Seamless switch for my energy renewals

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Michael,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Would recommend

Lee was fantastic from start to finish

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Will,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Big thumbs up from me 👍🏾

Received a great deal for my business energy contracts. I price marked against other brokers and saved a fortune! The process was smooth and the after sales team were really helpful on the next steps. Big thumbs up 👍🏾 thank you

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Linda,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Service

Great Service, friendly, fast acting. overall great

2 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great company

Great company

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Amy,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

It was a pleasure to speak with Leah…

It was a pleasure to speak with Leah today. She was very friendly and remained very professional throughout the conversation.. fab service.. thankyou.

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Ashley,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, put water contract in place.

10 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Kerry,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

New Contract

We used Utilink Consulting to arrange our new energy contract and were very impressed. They provided clear advice, competitive options, and made the whole process straightforward. Professional, efficient, and easy to deal with — highly recommended.

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Adam,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Friendly and knowledgeable.

Really helpful, friendly and knowledgeable staff. Really good at keeping in touch. Very patient and prompt dealing with any queries. Overall a seamless experience.

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Gerry,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great 🌟🌟🌟🌟🌟

I don’t usually deal with brokers but decided to give Utilink a chance. Best decision I have made! I was kept in the loop every step of the way, got a really great deal on my gas and electric contracts and everyone I have dealt with has been friendly, knowledgeable and informative. Couldn’t ask for anything else thanks so much :)

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Leanne,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Friendly helpful service going above…

Friendly helpful service going above and beyond

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Sandra,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

The representative from Utilink was most helpful

The representative from Utilink gave clear information and followed up promptly with written confirmation. She (Leah) also went above and beyond in offering help with VAT reduction and CCL not just with the gas contract but with the electricity contract that was already in place.

16 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Amazing customer services

Amazing customer services, friendly and extremely helpful. Would recommend with out a doubt.

20 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hi Nicki,

Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Happy Customer

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just does not get any better. Always so helpful and makes the process stress free.

17 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all from us please don't hesitate to contact us.

Rated 5 out of 5 stars

Fantastic service from kind-hearted staff.

Incredible service from the team.

13 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Stephen,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Jordan was great

Jordan was great, very helpful and got me a great deal

13 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Garth,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Felt no pressure off there staff

Felt no pressure off there staff. Proceeded very fast.

12 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

From the initial call received from Utilink

From the initial call received from Jacob to follow up calls with both Jacob and Cassie, I received a very attentive and supportive attitude from them both in providing advice and what options were available to cut our utility costs. Not the usual pushy harassing attitude you find from Energy Consultants. Definitely recommend.

11 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Paula,

Thank you for taking the time to leave us a review we really appreciate it. Jacob and Cassie will be delighted with your feedback. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great company

Great company, made our company a great saving and made the experience of transferring simple for us. Highly recommended

13 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Richard,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

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