Joel was patient and understanding. He took the time to fully explain where he was calling from and what standard processes take place when a new tenancy has started. He did find me the best deal an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Crystal was extremely helpful with sorting my electric and gas out for my small business , after the stress of sales calls she called and explained everything in detail, gave me great prices and the c... See more
Company replied
Jared and Josh helped me immensely to finalise the best deal possible and supported me in every way possible as it is my first business and they were very patient with me. I am gonna definitely be usi... See more
Company replied
John and Spencer were both extremely helpful in my process of securing energy rates for my business. Spencer took plenty of time on a call with me to go through exactly what I needed, what was availab... See more
Company replied
Company details
Written by the company
Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.
Contact info
United Kingdom
- hello@utilityoutlet.co.uk
- utilityoutlet.co.uk
4.7
Excellent
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super easy friendly overall great…
Super easy friendly overall great service
Jarrod was helpful throughout
9 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind review!
We're delighted to hear that you found the process easy and that you received friendly, helpful service throughout.
We really appreciate your feedback and thank you for choosing Utility Outlet 😊
David
Utility Outlet
Fast efficient and sorted our new rates…
Fast efficient and sorted our new rates very quickly when we have a million things to do with our big move .
8 June 2026
Unprompted review
Reply from Utility Outlet
Thanks for your fantastic review!
We're delighted we could help make one part of your big move a little easier.
Wishing you all the best in your new premises, and thank you for choosing Utility Outlet 😊
David
Utility Outlet
Simple experience
Simple experience - Jordan made it easy to sign up and wasn't too pushy - he was patient and explained everything clearly
1 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your feedback.
We're pleased to hear Jordan made the process simple and straightforward.
It's great to know he took the time to explain everything clearly and provided a patient, no-pressure service. We'll be sure to pass on your kind words.
Many thanks,
David
Utility Outlet
Joel's done a great job
Joel's done a great job and put up with all my questions. Good salesman.
3 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your feedback.
We're delighted to hear Joel was able to answer all of your questions and provide a positive experience throughout.
We'll be sure to pass on your kind words to him. Thank you for choosing Utility Outlet!
Thanks
David
Utility Outlet
Jared and Olivia helped sort out my…
Jared and Olivia helped sort out my electric bill made it easy for me and saved me money
3 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your feedback.
We're pleased to hear that Jared and Olivia were able to help resolve your electricity bill and make the process easy to understand.
It's great to know they were able to save you money too. We'll be sure to pass on your kind words.
Thanks again,
David
Utility Outlet
The cheaper rate i was given and advise…
The cheaper rate i was given and advise from Jared and spencer
3 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your feedback.
We're delighted to hear that Jared and Spencer were able to secure you a cheaper rate and provide helpful advice throughout the process.
We'll be sure to pass on your kind words.
Thank you for choosing Utility Outlet!
David
Spoke to Crystal today and she was very…
Spoke to Crystal today and she was very professional and friendly and explained everything perfectly helped me find the best energy deal for my business and saved me a lot of time doing it myself. Also gave good advise regarding cold callers
Thank you
3 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your lovely feedback.
We're so pleased Crystal was able to make the process simple and help you find the right deal for your business.
We'll be sure to pass on your kind words to her.
Thank you for choosing Utility Outlet!
Thanks again,
David
Utility Outlet
Jared was a very caring and lovely guy…
Jared was a very caring and lovely guy he gave me lots of time and ensured I was listened too and never rushed me
Thanks Jared will highly recommend
2 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind review. We're delighted to hear that Jared provided such a positive experience and took the time to listen to your needs without making you feel rushed.
We'll be sure to pass your feedback on to Jared. Thank you for your recommendation and for choosing Utility Outlet.
Many thanks,
David
Utility Outlet
Great service and clear information
Great service and clear information , I would highly recommend this company .
1 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your review. We're delighted to hear that you found our service helpful and the information provided clear and easy to understand!
We appreciate your recommendation and thank you for choosing Utility Outlet.
Thanks again,
David
Utility Outlet
Great service from john sorting out my…
Great service from john sorting out my enengy supplier and saving me over £300 per year on my electric.
1 June 2026
Unprompted review
Reply from Utility Outlet
Thank you for your review. We're pleased to hear you had a positive experience and that we were able to help you find a more suitable energy solution.
We appreciate your feedback and thank you for choosing Utility Outlet!
Many thanks,
David
Utility Outlet
Reply from Utility Outlet
hank you for your review.
We're pleased to hear that Joel made the process efficient and painless. We'll be sure to pass your kind feedback on to him.
Thank you for choosing Utility Outlet!
Kind regards,
David
Utility Outlet
great support from Crystal to help us…
great support from Crystal to help us find the best available tariff for our business and our move.
29 May 2026
Unprompted review
Reply from Utility Outlet
Thank you for your kind review.
We're delighted to hear that Crystal was able to support you with finding the best available tariff for your business and assist with your move. We'll be sure to pass your feedback on to her.
Thank you for choosing Utility Outlet!
Kind regards,
David
Utility Outlet
Very Helpful & Knowledgeable
Joel was very helpful and explained everyting I needed to know in clear and concise terms. He made an excellent recommendation of a specialist business energy company I was unfamiliar with, but has an excellent rating here on Trustpilot. Overall, a smooth, pain/hassle free experience.
28 May 2026
Unprompted review
Reply from Utility Outlet
Thank you for your fantastic review.
We're pleased to hear that Joel was able to explain everything clearly and help you find a suitable energy solution for your business. It's great to know that his recommendation and support made the process smooth and hassle-free.
We'll be sure to share your kind feedback with Joel. Thank you for choosing Utility Outlet!
Kind regards,
David
Utility Outlet
Joel - Utility Outlet
Our enquiry was handled by Joel. He was concise very informative and made what is normally a complex transaction very simple. A great experience, thank you Joel.
27 May 2026
Unprompted review
Reply from Utility Outlet
Thank you for your wonderful review. We're delighted to hear that Joel made the process simple and straightforward while providing clear and informative advice.
We'll be sure to pass your feedback on to him. Thank you for choosing Utility Outlet!
Kind regards,
David
Utility Outlet
Great Customer Service from John
John at Utility Outlet has been excellent in looking after our account. He’s always professional, helpful, and quick to respond whenever we need support. He explained everything clearly, kept us updated throughout the process, and made managing our utilities straightforward and stress-free. Nothing was too much trouble, and his customer service has been outstanding. Highly recommended.
26 May 2026
Unprompted review
Reply from Utility Outlet
Thank you for such a fantastic review!
We’re delighted to hear John has provided such professional, helpful and responsive support throughout your experience with us.
Keeping customers informed and making the process as straightforward and stress-free as possible is exactly what we aim for, so it’s brilliant to hear this reflected in your feedback.
We truly appreciate your recommendation and your support for the business.
Thanks again,
David
Utility Outlet
Reply from Utility Outlet
Thank you for your review!
We’re so pleased to hear Crystal was polite and provided a positive experience.
We really appreciate your feedback and your support for the business.
Thanks again,
David
Utility Outlet
Great dealing with Joel today
Great dealing with Joel today. quick easy efficient
26 May 2026
Unprompted review
Reply from Utility Outlet
Thank you for the great review! We’re delighted to hear Joel provided a quick, easy and efficient service.
We really appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Thanks
David
Utility Outlet
joel did a fantastic job talking me…
joel did a fantastic job talking me through the take over of a new property, 5 stars
26 May 2026
Unprompted review
Reply from Utility Outlet
Thank you for the fantastic 5-star review!
We’re really pleased to hear Joel was able to guide you through the takeover process for your new property and make everything clear and straightforward.
We truly appreciate your feedback and wish you all the best in your new premises!
Thanks
David
Utility Outlet
Utility Outlet
Thank you Spencer for all your support during our new power contract. He found the best possible rates.
21 May 2026
Unprompted review
Reply from Utility Outlet
Thank you for your review!
We’re delighted to hear Spencer was able to support you through arranging your new power contract and secure the best possible rates for your business.
We really appreciate your feedback and will make sure your comments are passed on to him 😊
Thanks,
David
Utility Outlet
Crystal was great and found us a great…
Crystal was great and found us a great price
21 May 2026
Unprompted review
Reply from Utility Outlet
Thank you for your review! We’re so pleased to hear Crystal was able to help you secure a great price for your business energy.
We’ll be sure to pass your lovely feedback on to her 😊
Thanks,
David
Utility Outlet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.