UTO (ex-Eovolt) Reviews 

350
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TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

BikePro (kings Heath, Birmingham) very helpful. Bike itself (pro 20) excellent. Smooth, “nippy,” comfortable, easy to fold/unfold (after a little practice). Magnetic locking front wheel in position w... See more

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Rated 5 out of 5 stars

The product was excellent and well demonstrated on utube. Met the man in the videos at the caravan show and he went through things with us. Bike was great when we got home no problem with the hills an... See more

Company replied

Rated 1 out of 5 stars

Very poor experience with the licenced seller (Fahrrad Stadler, Prenzlauer Berg). The bike's battery didn't work. Reaction of seller was slow if at all helpful. Needed three times of bringing the bike... See more

Company replied

Rated 4 out of 5 stars

The bikes are great but we had a problem with the back reflector light which came off both bikes where we lifted them out of the car. We thought initially the reflectors would click straight back on... See more

Company replied

Company details

  1. Bicycle Shop
  2. also in
  3. Bicycle wholesale
  4. Mobility equipment supplier

Written by the company

UTO conçoit la nouvelle utopie vélo, la liberté d’esprit rendue possible grâce à objets de transport qui sortent du lot, des Unidentified Transport Objects.


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4.0

Great

TrustScore 4 out of 5

350 reviews

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Rated 5 out of 5 stars

The product was excellent and well…

The product was excellent and well demonstrated on utube. Met the man in the videos at the caravan show and he went through things with us. Bike was great when we got home no problem with the hills and look forward to riding it more.

31 October 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you very much for your feedback!

Our videos and the advice provided by our team at the show are there to help you make the right choice. It's great to hear that your bike is living up to your expectations, even on hills!

The UTO Team

Rated 5 out of 5 stars

Folding e-bike

Got the bike from the shop, very helpful. Online guarantee very easy to do

17 October 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you very much for your feedback!

We're glad to hear that you had a positive experience at the store and that registering your warranty online was easy.

The UTO Team

Rated 5 out of 5 stars

I love this bike!

Bike Bros were very informative and answered all our questions. As soon as I had a ride I was impressed. I love the fact that the gears are automatic so I don’t have to lose momentum changing gear. The bike is so easy to fold and transport in the car boot; ideal when we’re towing the caravan. Uto have made everything so easy to use- I can just sit back and enjoy an effortless cycle ride!

1 October 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you so much for your fantastic review! 😊

We’re delighted to hear that you’re enjoying your UTO bike and that the automatic gears make your rides even smoother and more enjoyable.

We’re also glad to hear that the easy folding and compact design make it perfect for taking along on your caravan trips!

Thank you for your trust and for highlighting the great support from Bike Bros. We wish you many more enjoyable and effortless rides with your UTO! 🚲

The UTO Team

Rated 1 out of 5 stars

Poor experience with bying the bike.

Very poor experience with the licenced seller (Fahrrad Stadler, Prenzlauer Berg). The bike's battery didn't work. Reaction of seller was slow if at all helpful. Needed three times of bringing the bike back for repair. The bike as such is very good.

15 September 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you for taking the time to share your experience with us.

We’re sorry to hear that your experience with the delivery and the battery issue was frustrating, especially that you had to bring your bike back to the store several times. This is certainly not the experience we want our customers to have.

We have checked our records and, while we can find previous exchanges with you regarding other topics, unfortunately, we haven’t found any communication regarding the battery issue, either with you or with the store.

Please don’t hesitate to contact us directly so that we can discuss the situation with you and better understand what happened. We would really like to understand what went wrong and how the issue was handled, so that we can learn from it and help prevent a similar situation from happening again.

Thank you again for your feedback, and we’re nevertheless pleased to hear that you enjoy the bike itself.

The UTO Team

Rated 5 out of 5 stars

I'm really enjoying my bike!

13 September 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you for your review!

We’re really happy to hear that you’re enjoying your UTO bike. We hope you have many more great rides ahead!

The UTO Team

Rated 5 out of 5 stars

Good quality bike

Good quality bike, great distance with assist, 25 miles and still half charge left, this was on all terrains.

Very comfy and the level 5 got me easily up 1/10 gradient as if i was on a canal tow path. Defo recommend.

12 September 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you very much for your review and recommendation!

We’re delighted to hear that you’re enjoying the quality and comfort of your bike, as well as its range, even across different types of terrain.

Thank you again for your trust, and we hope you enjoy many more rides with your UTO!

The UTO Team

Rated 5 out of 5 stars

Very helpfull

Great help when trying to find a part for my older model eovolt afternoon bike just had to show them my sticker on my bike.quick delivery too

24 August 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you for your feedback! We’re glad we could help you find the right part for your Eovolt Afternoon and that you received it quickly. 😊

The UTO Team

Rated 3 out of 5 stars

The bike is good in general but I Have one big concern!

The bike is good in general with a feeling of overall Quality so it is not bad bike per see. But I have one important concern. I bought my UTO OG200 mainly in order to be able to drive with my daughter as a passenger. But I really have to say that im not at all satysfied with the passenger seat solution.

I find the saddle to short to be able to drive a passenger in a comfortable way. My daughter is just 12 years old, and she is quite petite but even whith her size I experience that it is not enough space for both of us. (and I have normal lenght 1,78 cm), When she is on the bike I try to adjust my position so i move a bit forward but then it feels very narrow for me to reach the pedals and bike in a normal and comfortable way.

So my general feedback is that the quality of the bike is good but the design/solution for the passenger saddle is not. To be honest i would actually ask for a refund if that was possible because its clearly not delivering in the purpose I bought it for, and so far I can unfortunently not recommend this bike to other friends or customers that are looking for a quality bike with a functional passenger seat.
It loooks good in the advertisment but unfortunently it does not work good.
My reccomendation to next versions of the bike is to make the passenger saddle just 20-30 cm longer, I think that would reallty solve it.
I hope that it will possible help a bit when I get my other bigger saddle (i ordered the saddle for people that are taller, but It didnt come with the bike) but Im afraid it doesnt make a very big difference if that saddle is still the same lenght.
Please get back to me if you have any idea on how to solve it or adjust the bike so I can drive with a passenger more comfortable. '
Regards!
/ Joel

2 September 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Hello Joel,

Thank you very much for taking the time to share your experience and for providing us with such detailed feedback regarding your UTO OG200.

We are sorry to hear that the current passenger seating solution does not fully meet your expectations. Your feedback is valuable to us and also helps us identify areas for improvement on our future models. The high-rise saddle you ordered should also allow you to gain a few extra centimetres and improve your comfort.

We will contact you directly to discuss your situation and see what solution we can offer to ensure your satisfaction.

Thank you again for your trust and for your constructive feedback.

The UTO Team

Rated 5 out of 5 stars

Purchased my first electric bike a…

Purchased my first electric bike a Eovolt afternoon 20 origin on line. Delivered promptly and on time .very well packed. All instructions included all very straightforward. Impressed with quality and the ride .. well happy. Then had issue with battery not charging!! No energy shown on LCD display charger showing green light telling me charging had finished. Was it a faulty battery or charger unit? New battery £500????Messaged UTO support . Followed advice to try to ride the bike with power engaged … YES !!!!!.. LCD had gone in to sleep mode and reset showing battery was full. Superb customer support I would fully recommend 👍

27 June 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you for your detailed review about your experience with your bike and our customer service, which left you satisfied!

Enjoy every ride on your Afternoon 20 Origin!

The road is yours!

The UTO team

Rated 1 out of 5 stars

BEWARE, CAN BE DANGEROUS

Bought the UTO AFTERNOON OG20 at the start of May from Halfords in Brixton and at first absolutely loved it. Then after a few days I noticed the seat post was slipping down by between 4-6 inches during each way of my 8 mile commute to and from work. I used the provided tool with the seat latch open to tighten the grip on the seat post.

Tightening the seatpost grip didn't seem to work at all. During my commute home one afternoon going around 15mph on Borough High Street, London the entire seat unit collapsed into the frame of the bike causing me to fall off and cause an accident for another bike user and some pretty severe bruising for myself. There was no grip on the seat post whatsoever after this so I had to fold and walk the bike home. I'll just mention I am 185cm tall and 85Kg - within the specified height and weight restrictions of the bike.

Took the bike back to Halfords and they repaired the seat post clamp, only for the slipping to continue again so I eventually manage to arrange a refund.

I've reached out multiple times to UTO and Halfords about this to understand more about why this happened if it was built incorrectly or a design fault and no one has even acknowledged my communication. Hate to be a Karen but if you don't listen and acknowledge this kind of dangerous fault, others need to know.

19 June 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

We are sincerely sorry to hear about the experience you had with your UTO Afternoon OG20, and especially about the accident and injuries that resulted from it. We hope that you have since made a full recovery.

The seatpost slipping issue you describe is something we take extremely seriously. Although it affects only a very small percentage of bikes, we are aware of this issue and have implemented corrective solutions to address it whenever it is reported to us.

We are particularly sorry to learn that, despite your attempts to contact us, you did not receive the support you expected. After reviewing our records, we were unfortunately unable to find any trace of previous correspondence regarding your case in our systems, which prevented us from investigating the incident directly and providing an appropriate solution. We sincerely regret this.

Customer safety is our highest priority, and feedback such as yours is essential in helping us continuously improve both our products and our customer service.

We would still welcome the opportunity to discuss your experience further and better understand the circumstances surrounding this incident. Please do not hesitate to contact us at hello@utobikes.com if you would be willing to share any additional information.

Once again, please accept our sincere apologies for this experience.

The UTO Team

Rated 5 out of 5 stars

I was a little Skeptical at first but…

I was a little Skeptical at first but after giving it a test ride, I couldn't wait any longer, so I bought it immediately ☺️
It's an Awesome piece of machinery, well designed with good quality and convincy in mind.
It's a real 👀 catcher too😉🥰love it👍🏾

5 June 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you very much for your feedback! We are delighted to hear that the test ride convinced you and that you are fully satisfied with your bike.

Your enthusiasm and trust mean a lot to us. We wish you many great rides with your bike ☺️

The UTO Team

Rated 4 out of 5 stars

UTO Afternoon OG20 Vintage…first thoughts

I bought the UTO Afternoon OG20 Vintage after 2 months researching the market and it's features fitted my requirements.
The ride is superb and I am able to do many miles without any power very easily. To put it in context I am 84 years old. The power is very responsive with the torque assist and climbs well in the low power modes.
For a folding e-bike the ride is surprisingly solid and very like a normal bike and feels very safe down steep hills at speed.
On the negative side the seat clamp would not hold the seat at the desired position and I was stranded when it collapsed altogether. The Electric bike shop in Harrogate saw the bolt thread had stripped and are ordering a new clamp. They have managed to supply a temporary bolt to keep me riding and were extremely helpful.
The power selector on the computer is so small it is not manageble with thick gloves so I am currently using a pair with the left thumb cut out. A more premium computer with larger controls would be my main suggestion.
Apart from power controller and my seat post problem I wold have given 5*

5 June 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you so much for this detailed feedback, it really means a lot to us !

We're delighted that the torque-sensing assistance meets your expectations, particularly on climbs, and that the handling gives you that sense of security even on steep descents, a folding bike that rides like a regular one is exactly what we're aiming for.

Regarding the saddle clamp, we're sorry for the inconvenience, but we'd like to highlight the responsiveness of the Electric Bike shop in Harrogate, who identified the issue (worn bolt thread) and provided a temporary fix while waiting for the replacement part. That's exactly the kind of service we want our customers to experience.

Your comment about the power selector is very relevant, especially for use with thick gloves in winter. We're passing this suggestion on to our technical team: the ergonomics of the on-board display and the size of the controls are points we're constantly working on for future generations of our products.

Thanks again for this thorough and constructive review, and happy riding on your OG20!

The UTO Team

Rated 4 out of 5 stars

Great folding bike

Great folding bike for the family

19 May 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you for your kind words! We're glad our bike is a great fit for the whole family.

The UTO Team

Rated 4 out of 5 stars

BikePro (kings Heath

BikePro (kings Heath, Birmingham) very helpful.
Bike itself (pro 20) excellent. Smooth, “nippy,” comfortable, easy to fold/unfold (after a little practice). Magnetic locking front wheel in position when folding,not very effective. Has a habit of working free, making the bike unwieldy. Key does not lock/unlock the seat post. I think it is the wrong key as it does it turn at all. Really good bike though. I’m enjoying it very much.

25 April 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you for this detailed and encouraging review, It's a pleasure to know your Pro 20 is giving you satisfaction!

If you experience any issues with your bike, don't hesitate to visit your retailer BikePro, who will then get in touch with our after-sales service to get everything resolved as quickly as possible.

Happy riding!

The UTO Team

Rated 5 out of 5 stars

EXCELLENT folding ebike VERY PLEASED We purchased

EXCELLENT folding ebike, Pro20 Afternoon. Very pleased with the ride, longer trips (30km) made easy compared with our older cheaper folding ebikes. Wider tyres and great brakes make for a much more confident ride. Best of all no oily chain making it so much easier to lift and transport along with super easy folding (old bikes rarely folded as it was to much of a faff!) Only criticism is the under seat reflector which snapped off both our bikes within hours! Not housed in a good place as you tend to grab when manoeuvring also can’t be seen if you have coat or jumper of any length, Re-think that UTO and the bikes are perfect 🚲 🤩

3 May 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you so much for your wonderful review! We're thrilled you're enjoying your Pro20 and that it's making your longer rides so much easier. 😊

Regarding the reflector, as discussed by email, we have taken note of this issue and have developed new, more robust reflectors, which will be delivered to you shortly.

The UTO Team

Rated 5 out of 5 stars

I absolutely love my UTO Pro20

I absolutely love my UTO Pro20! It is fun, fast and easy to live with.

The downsides - it's a little heavy, the paint work is a bit fragile (but they sell touch-up paint) and I managed to snap off the reflector on the seat due to a weak plastic bracket. But I 3D printed a stronger replacement and all is good.

I use my UTO everyday and it's a joy. I'd buy another in a heartbeat.

22 April 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you very much for your feedback. We are truly happy to hear that your UTO Pro20 brings you so much satisfaction in your daily use!

We also take your comments into account. Regarding the reflector, we have recently received a more robust version, so please feel free to request it from your retailer.

The UTO team

Rated 5 out of 5 stars

Simplicity & Quality

We researched online before deciding on our electric folding bikes. Although the price point was higher than we originally budgeted, we are pleased that we stretched it to purchase 2 UTO bikes. This bike ticks all of our boxes, light enough to lift into our vehicle, easy to fold, good design and colour, and battery life for the distances we like to ride. The only downside is the quality of the mud guards, both have snapped, one on delivery and the other on the first ride. We've now removed them as superfluous to our needs and climate.

6 April 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you very much for your detailed feedback and for placing your trust in UTO! We are delighted that our bikes meet your expectations in terms of lightness, practicality and range.
However, we are truly sorry for the issues you have experienced with the mudguards. Following feedback such as yours, we have updated their design to make them stronger and improve their durability. To obtain the new generation of mudguards, please visit your local UTO dealer to make a warranty claim. They will be able to assist you and provide you with the improved parts.
We hope you continue to enjoy your bike rides to the full!

The UTO team

Rated 5 out of 5 stars

Perfectly designed and light

I bought a Eovolt of 16 inch. It fits perfect into our luggage compartment of our car (which is quite small). It is light enough for me to put it in there. It is fastly built up to ride. It feels extremly secure and stable. The mechanism works like magic. I took the bike into the train (Berlin-Warsaw) where there is nearly no space and y could roll the bike down the gangway into an empty cabin for 6 persons. From there I took the bike from Frankfurt (Oder) to the river Oder which means a lot of times hill up and hill down.(8 km). From the first two seconds until the end (stop at red light) I could go at 25 km/h always. I'm very happy with my Eovolt 16 inch.

25 March 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you for this great review!

Berlin-Warsaw by train, then the hills along the Oder at 25 km/h without ever slowing down. Your Eovolt 16" clearly handled every challenge with ease. That's exactly why we design our bikes: compact, lightweight, and reliable when the road gets tough.
Glad the experience lived up to expectations.

Enjoy all your future adventures!

The UTO Team

Rated 2 out of 5 stars

scratch when pedals folded 0g20

When the bike is folded, if you go backwards, you scratch the joint with the pedals :(

18 February 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

The Fold&Go is optimized for forward motion. We also specify in the user manual that this position should be used exclusively in a forward motion to avoid any friction.

As a young brand, your feedback is very valuable to us and helps us improve our future products. Thank you very much!

The UTO Team

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