The demo was enjoyable. Dharmesh explained every feature with patience. He created an atmophere of efficiency while giving room for questions and comments. I felt my time was valued as well as my curi... See more
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See what reviewers are saying
We were looking for something that would allow us to manage our customers, we also wanted something open source so that we could customize it. Well with UV Desk you get enterprise customers service,... See more
This software is perfect for our needs! Beautiful interface, good amount of features and customization (especially with email templates). Not to mention, the *free* support we got on the forums wa... See more
Vidhushi Singh explained us each and every functionality. She answered all our questions. The Uvdesk software is brilliant. So far from what we have seen, it fits our requirements well. We are looking... See more
Company details
Information provided by various external sources
Open Source/Free Enterprise Helpdesk Software Built on PHP/Symfony for customer support ticket system. Uvdesk support Enterprise service desk features like workflow, Email piping, knowledgebase, Mailbox, Ecommerce & Multichannel Integration.
Contact info
India
- uvdesk.com
Your support is great.
she is really awesome.
They have provide me with excellent customer support time and time again
I've been using Uvdesk for the past year and I have to say, they are one of the best companies in the market. They have provide me with excellent customer support time and time again. The project managing was always easy to use as well and made my life so much easier! I would definitely recommend this to anyone who needs help with their tech issues.
Great support
it sounded like professional and knows…
it sounded like professional and knows all the details
Great support,
Great support,
Hope it getting better everyday.
Faster response and resolution
one of the best ticket system
one of the best ticket system, with opensource and paid plan, thank you making a such product team UVdesk
A swift solution was provided for a…
A swift solution was provided for a problem that held our rollout up. Very impressed with this fast process on a professional level.
got my answers quick and sufficient
Interesting product
Interesting product, with elegant interface and feature rich.
Extra feature price is affordable and support team is patient and reactive.
Keep going.
Amazing and Patient Support
It great my issue got resolve in next…
It great my issue got resolve in next 10 min as per guidance.
The Agent was very helpful
The Agent was very helpful, patience and helped in solving all my queries and errors while installing UVDesk on my server.
Works like a charm!
Simple, complete, support gives a hand even for open source appliances.
Actually this is the best open source…
Actually this is the best open source software i have ever used.Also the customer service agents are excellent
Great they given me demo to understand…
Great they given me demo to understand feature of uvdesk
Explanation is very nice
Explanation is very nice. Explained all in details by showing options required
Constant communication to resolve my…
Constant communication to resolve my issue. Thank you. Also provided different options to resolve.
Thank you for a great demo
Thank you for a great demo, I understood much
Amazing helpdesk system with…
Amazing helpdesk system with multi-language feature very fast, light, safe, complete features and very well-structured and finally you will get real time support.
Thank you UVdesk!
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