UX Design Institute Reviews 125

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-structured and informative courses, highlighting the practical lessons and real-world projects that build a solid UX foundation. Many people appreciate the excellent customer service and the knowledgeable, supportive staff who provide quick, thoughtful responses and genuine feedback. Reviewers also find the courses to be a worthwhile investment, offering good value for money and effective preparation for a career in UX/UI design. However, some people were dissatisfied with certain aspects, such as the exam experience, which they found terrible due to technical issues and unhelpful support. A few other people also felt that the course content, particularly regarding practical design training and Figma mastery, could be improved, requiring them to seek external resources. Additionally, some customers mentioned that the feedback on projects was minimal and lacked constructive advice, and that the self-paced nature of the course could lead to procrastination if not disciplined.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the clear, concise, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the faculty and support teams... See more

Customer service

Consumers find customer service to be a positive experience. Many reviewers highlight the excellent support... See more

Value for money

Reviewers mention positive feedback about value for money. Many customers found the course to be a valuable... See more

Product

Clients share positive opinions on the product. Many reviewers highlight that the courses provide a strong... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course is exceptionally well-structured, combining clear, practical lessons with real-world projects that gradually build a solid UX foundation. The staff were not only knowledgeable but also de... See more

Rated 5 out of 5 stars

The UX and UI courses I took with the UX Design Institute were incredibly structured and informative. They are well worth the investment if you're seriously considering a career in UX/UI design. A hig... See more

Rated 5 out of 5 stars

I signed up for their Product Design Programme and I've completed the first leg which is the UX Design Professional Diploma. I found the course information well structured and insightful. And the proj... See more

Rated 5 out of 5 stars

For someone who has a full time job & 2 kids my times for learning & project work were limited. What i liked about the course is there was no structured classes or webinars that i needed to join at a... See more


Company details

  1. Design institute

Written by the company

Become a Certified UX Professional with the Professional Diploma in UX Design. University-accredited UX education. Build your UX career with globally-recognised, industry-approved qualifications. Acquire the mindset, the skills and the confidence that make UX designers so valuable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Worth it!

I've really enjoyed the course and found the staff super helpful! I think the content is provided in a nice way but you really need to put in the extra effort to read and learn more about the topics. The best selling points from me have been that it's University accredited, and the staff. Anytime I have needed support someone was in touch really quickly and now I've finished the course I'm really impressed with the help I'm getting to make a portfolio, update my CV and a loads of sites to actually start looking for a position.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Qualify at your own pace

For someone who has a full time job & 2 kids my times for learning & project work were limited. What i liked about the course is there was no structured classes or webinars that i needed to join at a particular time. Its made up of 12 modules, bite sized videos & the practical project work is then done once the relevant modules are completed. Figma was a fantastic tool to learn. The skills i learned are transferrable and will be brought into my day to day role. Overall great course & would fully recommend

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent introduction to UX Design

I recently completed the UX Design Institute’s Diploma in UX Design and thought it was fantastic. The content is clear, practical, and easy to follow, with short videos and quizzes that really help reinforce the concepts. The projects build nicely on one another and give you confidence in applying what you’ve learned.

It’s a self-paced course, so time management is key—I left most of mine until the last 4 months of my 12-month access (not recommended if you’re working full-time!). My biggest tip is to complete the projects close together so the themes stay fresh.

The team were always responsive and supportive, and while collaboration with peers is limited, the Slack community and email support are great. Don’t be intimidated by the Figma element either—it’s easier to pick up than you think, and there are plenty of tutorials to help.

If you’re looking for a flexible, well-structured, and practical introduction to UX, I’d highly recommend this course.

30 August 2025
Unprompted review
Rated 4 out of 5 stars

Very complete course

Although quite expensive for the information provided. It's a very clear and well structured course. The exam also very accurately measures your knowledge in the subject.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Insightful and Highly-Recommended

I signed up for their Product Design Programme and I've completed the first leg which is the UX Design Professional Diploma. I found the course information well structured and insightful. And the projects progression useful. Although some content examples are a little dated now, the overall principles are effective no matter the time. Highly recommend for both new to product design and professionals who need to legitimise their self-taught journey.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Courses, Highly Recommend

Just completed my second course (UX Design Diploma) with the UXDI and had an amazing experience. The learning material was very clear, well-presented and accompanied by some really helpful tools. Lifetime access to the Slack channel is extremely useful, where there is always someone available to answer questions. I'd recommend anyone to complete a course here.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

A huge lead forward for my content design career

The Professional Certificate in Content Design program helped me further my understanding of UX design and further my content career. Watching the videos and completing projects ensured I absorbed the material. I walked away with actionable steps to improve the user experience on my company's website and different ways to test page content and user flow. Taking this course was a big step forward in my content design career. Thank you!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

A must for those considering a career in UX/UI design

The UX and UI courses I took with the UX Design Institute were incredibly structured and informative. They are well worth the investment if you're seriously considering a career in UX/UI design. A highly underrated value-add is the career coaching and support you get from UXDI after graduating. Most courses and bootcamps will take your money and forget about you, but not UXDI! I've been fortunate to have some of Eoghain's time recently to help me navigate the job market and he has been super helpful. I highly recommend UXDI!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Great student support

Not only is the content well organised and easy to follow but also the support we had as students is very good. It is a course not just to learn more about the discipline, but it is also about how to design your own career and take the first steps on the business

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Great supportive course for someone new to UX

As someone coming from a completely different background and hoping to transition into Product Design, I found the UXDI's Professional Diploma really valuable. Lots of information, really helpful and friendly staff, practical examples and projects to really learn and put theory into practice from the start. The course is well-structured with clear, engaging content (videos, written materials, and optional readings to dive deeper). I personally found the recommended schedule really helpful to avoid procrastination! The practical projects helped me apply what I was learning from the start, and the supportive staff made a big difference. I successfully completed my UX Design course in 6 months (as recommended) and I am really happy with my experience. Now currently working on putting my portfolio and CV together - great post-certificate career advice too!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Eoghain is a great advisor

Eoghain is a great advisor. He was able to go through my portfolio with me and provide me with a lot of useful tips to help me improve my chances of getting a job.
An extra mile person! Very grateful!

1 August 2025
Unprompted review
Rated 4 out of 5 stars

Good if you want to put your career goals in order

I recommend the course if you are looking to put your career goals in order and if you want to have an structured overview of your learning.
It is easy to follow the learning path but very disconnected for a personal learning experience. If you are not a motivated self-learning person you should not take it. otherwise you will end tired, confused and overwhelmed.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

A Game-Changer for My UX Journey

I’m genuinely very satisfied with the UX Design Institute course. Over the last few years, I’ve taken several UX and web design courses on platforms like Udemy — covering UX design, HTML, CSS, Sass, and Bootstrap. While those courses were informative and gave me solid theoretical knowledge, they didn’t provide a clear structure or help me build a portfolio. I felt like I had the theory, but lacked the practical experience and direction needed to apply it in real-world work.

This course, recommended by a friend, was exactly what I needed. It gave me a clear working process — from research to prototyping — and helped me understand how UX is applied professionally. It’s hands-on, structured, and focused on real deliverables, which makes a huge difference.

If you already have some knowledge and want to solidify it, or if you're starting out and want a clear path into UX design, I’d say this course is 100% worth it. It helped me connect the dots and build confidence in my skills. Highly recommended!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

No regrets

Let's just say I do not have any regrets investing my time and funds on this journey with UXDI. This journey was worth the while and I feel empowered to add value in the world of design.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Best decision for my UX career

Best decision for my UX career. Very hands-on course and relevant content. Had loads of support and transitioning from a career in Finance, I was able to easily navigate my way into UX thanks to the amazing advisors!

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Self-paced, university-credit rated course, professional education

I recently completed the UX Design course from the UX Design Institute (accredited by Glasgow Caledonian University), and I can honestly say it was one of the most valuable learning experiences I've had.

The course gives you a strong user-centred mindset. It teaches how to plan and run solid user research and analyse customer experiences. You will learn to design friction-free key workflows like onboarding or payments for both desktop and mobile. There's a great balance between theory and practice – by the end of the course, you'll create a high-fidelity prototyping based on your research findings and proper developer handovers using industry-standard tools.

The course also gave me a clear and structured understanding of UX as a discipline. One thing I found especially valuable was realizing how transferable UX skills are – not just in product design, but also in any field where the user or client experience is key, such as service design or communication.

Throughout the course, the support from tutors on Slack was excellent – anytime something wasn’t clear, they responded quickly with helpful advice and guidance. The live webinars were another big plus: they offered the chance to discuss our own project work, ask questions, and get feedback directly from experienced professionals.

What I really loved were the recommended readings. Each module includes carefully curated resources that go beyond the basics and truly inspire deeper thinking and learning. My library grows with new books about UX now :)

If you're serious about getting into UX design or levelling up your skills with a solid, structured foundation, I highly recommend this course.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

It was an amazing experience

I have 6 years of UI/UX design experience in Japan. I took this UX design course to deepen my knowledge and adapt my experience for relocating to Ireland. The course provided real-world resources and exercises, which made me confident that the experience I gained in Japan is both valuable and transferable to a UX design career in Europe. Although the job market has been tough in 2024 and it's still unclear how much the certification will impact my job search, I feel satisfied that the experience I gained through the course has made me even stronger as a designer.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic course

Fantastic course, really detailed and the staff were incredibly helpful after I finished the course too, constantly helping me with my portfolio and job interviews. I got a job as a UX Designer 4 months after graduating and I've now been in that job for 3 and a half years. I've met a lot of other designers in my career who did similar courses but they never went into the same level of detail this course did. Honestly, if you want to change your career, this is the one to do.

10 June 2024
Unprompted review
Rated 4 out of 5 stars

Good course, can recommend

This was a good course and I learnt a lot. The UX advisers were helpful and supportive. I did find some of the Figma projects a challenge as I've not used the platform before and the step by step instructions were not as clear as they could have been for a newbie to Figma. The problem now of course is how long before all my new skills will be out of date!

28 May 2025
Unprompted review

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