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VACVAC studio Reviews 21

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TrustScore 4 out of 5

3.9

Children's clothes shop
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Company details

  1. Children's clothes shop

Written by the company

Hos VACVAC studio arbejder vi målrettet med at designe smukt, komfortabelt og ansvarligt børnetøj, der indbyder til leg og bevægelse. Vores mål er at skabe produkter, der taler til såvel forældre som børn, og vi lægger stor vægt på, at vores designs skal kunne fungere og sprede smil i en travl hverdag - samtidigt med at vi understøtter de bedst mulige forhold for de mennesker, der producerer vores tøj. Blandt andet er vi GOTS-certificerede, hvilket betyder, at vores økologiske styles er underlagt til de strengeste krav til social såvel som miljømæssig ansvarlighed.

Contact info

3.9

Great

TrustScore 4 out of 5

21 reviews

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1-star

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Rated 1 out of 5 stars

No Option for retour, Bad Customer Service

I wanted to send my order back, because it was too big.
I wrote two mails, left a message on Instagram and then even called.
I still did not get a retour label or any further information.

12 May 2025
Unprompted review
VACVAC studio logo

Reply from VACVAC studio

Dear Franziska,

We have replied to your email and informed you about our return policy. You will need to download and print a return label from our website yourself. In our email response, we have included a direct link for your convenience.

Information about return options is also included in the order confirmation you receive when placing your order.

Kind regards, Team VACVAC

Rated 5 out of 5 stars

Great service and high quality

Always great service and personal response to your question if you need any help. The package was shipped almost immediately so I received my order very fast.
I also really appreciate their focus on sustainability and unique items and the quality compared to the price is supreme.

1 August 2023
Unprompted review
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