Vahdam Teas Reviews 

109
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavor and consistently high quality of the specialty teas and coffees, noting that these beverages help them feel calmer, more energized, and healthier throughout the day. People also genuinely appreciate the prompt delivery service, safe packaging, and the thoughtful touches included with their online orders. However, some customers also noted frustrating issues with missing items, significant delivery delays, or unexpected physical side effects. A few consumers additionally felt the products were overly expensive, incomplete upon arrival, or simply did not deliver any of the expected health benefits.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the delicious taste, high... See more

Quality

People report positive experiences with quality, highlighting the delicious taste, rich texture, and premium... See more

Order

Reviewers express mixed feelings about their order experiences, with many consumers praising the easy... See more

Price

Users describe mixed feelings regarding the price, as some customers find the products reasonably priced and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many consumers praising fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried their Ashwagandha Coffee and within 40 days of usage, I realised that this has changed something. Initial few days, were okayish and I couldn't really sense it but within a month I felt less t... See more

Rated 5 out of 5 stars

Amazing coffee! I’m a subscriber. Makes me calmer, no bloating as I used to get after my ordinary first morning coffee. Also having a long term condition for which I take strong painkillers, cutting... See more

Rated 5 out of 5 stars

I started their Ashwagandha Coffee in arounf November during their Black Friday Sale. I was very very skeptical at first because after trying so many adaptogenic coffees in the market which are plain... See more

Rated 5 out of 5 stars

I loved getting samples of teas to find what I love best. The Chai Tea sampler is wonderful and I will be ordering it again I didn't care for the Dubai chocolate tea, but I'm glad I tried it. I... See more


Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Vahdam Teas Online | India's Largest Collection of Loose Leaf Teas | Darjeeling Tea, Assam Tea, Chai Tea, Oolong Tea, White Tea | Direct from Source in India


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(109)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This coffee did make me feel less…

This coffee did make me feel less cravings and hence i reduced my weight by 2KGs in last 3 months. It has really calming effect and only downside is it is not as strong. rest all its' great and free gifts keep coming which make it is easier.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

started with 1 pack, now on 3

I started their Ashwagandha Coffee in arounf November during their Black Friday Sale. I was very very skeptical at first because after trying so many adaptogenic coffees in the market which are plain powder - I thought this might also be something similar. But Wow! Wow! Wow! I am amazed how this is working. It has literally reduced my cravings to none. I really feel light. I started with their 1 Pack subscription and recently switched to 3 packs. My dad also started loving it. one thing i must say is that it has acquired taste but definitely 100X better than all those dusts and powders in the market. they can reduce the price though. but i understand, making this good a product must have been costly. but overall a must try

28 November 2025
Unprompted review
Rated 2 out of 5 stars

Side effects

Although I enjoyed the taste of the coffee, after a few weeks I suffered from side effects- palpitations, dizziness, diarrhoea.

1 February 2026
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Sue,
Thank you for sharing your feedback. We'd like to learn more about your experience and review the specific batch of coffee you consumed. Please reach out to us at help@vahdam.com with the product details, and our team will be happy to assist further.

Rated 1 out of 5 stars

I ordered mushroom coffee for $50 right…

I ordered mushroom coffee for $50 right before Christmas, and I never received it. Despite emailing multiple times, I received no response. There is no phone number to contact anyone. Buyer beware—I've just lost $50 due to this fraudulent plus shipping

18 December 2025
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Customer,
We are deeply sorry hear about your unpleasent experience with us. This is not the experience we want for any customer. Please email help@vahdam.com with your order number and we will investigate immediately and arrange a full refund or replacement as per your preference. We sincerely apologize for the distress this has caused.

Rated 1 out of 5 stars

Waste of money

It took along time to arrive , inside the box a few teabags , a straw , cup 100 gms coffee , will not except a return
Complete ripoff , waste of money , do not bother

16 December 2025
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Paula,
We are very sorry to hear that the order did not meet your expectations. Our products and packaging are designed to reflect premium quality and we clearly fell short here. Please contact help@vahdam.com and we will review your order and offer a suitable resolution as per your preference.

Rated 1 out of 5 stars

Do not use!!!

Do not use!!!! Scam, will not refund, do not track items, if send them out at all, so if they are lost then you lose your money!

13 December 2025
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Jack,
We are sorry for this unpleasent experience you had with us. Please reach out to us at help@vahdam.com with your order details and we will investigate the dispatch status and arrange a replacement or refund immediately. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

disappointed

I’m genuinely disappointed with my experience with Vahdam Teas. While their products are often praised, my issue has been with their customer service — or rather, the complete lack of it. I’ve emailed them multiple times regarding a refund I am owed, and despite giving them ample time to respond, I have received no reply at all.

It’s incredibly frustrating to be ignored, especially when the issue is straightforward and concerns money already spent. A brand’s true quality shows not just in its products, but in how it treats its customers when something goes wrong. In this case, Vahdam Teas has fallen far short.

I can’t recommend them based on this experience. Until they learn to provide timely, reliable customer support, I would caution others to think twice before ordering. I really wish, I'd check the reviews beforehand

14 November 2025
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Shaheen,
Thank you for bringing this to our attention. We sincerely regret that your experience has not reflected the level of service we strive to provide. We'd appreciate the opportunity to review your case and assist you further. Please contact us at help@vahdam.com with your details, and our team will look into this on priority and work toward a resolution as per your preference.

Rated 1 out of 5 stars

ZERO INTEGRITY!

ZERO INTEGRITY!
The ONLY reason I purchased from this company was because I thought a known nutritionist had endorsed them.
This nutritionist put out a public statement on their instagram to say that this company had used an AI generated advertisement that she didn’t consent to.
This is unacceptable!!
DO NOT BUY from this company

10 November 2025
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Grace,
We're sorry to hear that your experience left you feeling this way. At VAHDAM® India, we are committed to earning and maintaining our customers' trust through transparency, authenticity, and exceptional service. We would be grateful for the opportunity to reconnect with you and work toward a resolution that restores your confidence in us.
Please reach out to us at help@vahdam.com, and we will be happy to assist you.

Rated 1 out of 5 stars

I have tried on numerous occasions to UNSUBSCRIBE…

I have tried on numerous occasions to unsubscribe to Vadham's incessant email offers. I have requested their customer services but to no avail.
I have even used the "Block Sender" function but I keep receiving their pesky offers. They must have a found a way to get around my spam preference.
Vadham your marketing department is trashing your brand by bombarding with unwanted email offers. Please heed the customer's requests to stop unwanted emails.
PS: It's taken you 12 months to respond to my review. Speaks volumes about your customer service. Pity as I was going to leave you a good review about your product originally.

29 April 2025
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Ram,
We sincerely apologize for the continued unwanted emails. Please email us at help@vahdam.com with the email address you wish to remove and we will ensure it is permanently unsubscribed and suppressed from all marketing lists. We appreciate your patience and are sorry for the inconvenience.

Rated 5 out of 5 stars

Hard working company

The tea box i received is beautiful, as well as the tea packaged inside. It is sealed, but the faint scent of beautiful tea lingers within the little box.. it's a wonderful experience and I've had no issues so far, this is my first order.

8 March 2025
Unprompted review
Rated 2 out of 5 stars

In my experience

In my experience, tea leaves should be open and able to let the water flow over them and around them as they steep. This is my first experience with this tea, but I read the claim that these little tiny tea balls are supposed to help it "stand up to milk". In my experience tea that looks like little chunks or balls is the leftovers after they have used the best of the tea leaves for higher quality teas and they use this for tea audiences that have no idea that this is the leftover bits. So now let's talk flavor. I let mine steep for over 8 minutes. I used more than I typically do in a cup of tea (loose leaf variety) and as one reviewer on Reddit said, I added cream because, "this type of tea stands up well to milk". It tasted watery with barely any flavor. If you like weak tea? This might work for you. Mine was a special "Christmas" tea. It smelled lovely, I only wish it had tasted as lovely as it smelled. Oh, and I gave it 2 stars because it was not at all bitter. In my experience a good tea won't go bitter even if oversteeped.

All my life I had drunk "Lipton" with the occasional specialty tea in a teabag until traveling in Kazakhstan we discovered Lipton sold better tea there than the US and I started to learn more and expand my horizons. Quality tea is worth every penny.

19 February 2025
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Dglana,
Thank you for taking the time to share your feedback.
We'd like to clarify that this is a CTC (Crush, Tear, Curl) tea, where the leaves are intentionally crafted into small round pellets to deliver a brisk and robust cup that pairs well with milk. For the best experience, we recommend brewing the tea as per the instructions provided on the pack.
We understand that tea preferences are personal, and we're sorry this blend didn't meet your expectations. We'd love the opportunity to learn more about your experience and assist you further. Please reach out to us at help@vahdam.com, and we'll be happy with the most suitable resolution.

Rated 1 out of 5 stars

Credit card charged but nothing delivered

I have ordered Vadham Teas multiple times over the past few years & had been happy with them. This time my credit card was charged by Vadham, but they claimed never to have received my order. I tried working this out with them for several days to no avail. Ultimately I had to open a dispute resolution with Amex, who reversed the charge. Vadham was totally unhelpful & after this experience they've lost me as a customer.

14 October 2024
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Roger,
We're truly sorry for your experience and deeply regret that we disappointed a valued customer. Your support over the years means a great deal to us, and we'd sincerely appreciate one more opportunity to make this right. Please reach out to us at help@vahdam.com, and we will assist you with a best possible resolution. We genuinely value your patronage and would love the chance to restore your confidence in us.

Rated 1 out of 5 stars

Don't spend money on shipping -they source from Amazon Prime

I read negative reviews about Vahdam Tea products bought off Amazon coming to customers outdated and appearing tampered with. I specifically went directly to the Vahdam Tea site to order because I did not want the tea delivered from Amazon Prime. I paid the high shipping costs again expecting to receive a fresh and tamper-free product. Instead, the tea was delivered by Amazon. Vahdam has confirmed with me that even though you purchase off their site AND pay shipping, they still use Amazon Prime to source from and ship their product. This is a complete rip off and really misleads the customer. I'm extremely disappointed with the company and will never purchase from them again.

15 April 2024
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Denise,
We apologize for the confusion and understand your concern. To ensure reliable and timely international delivery to our customers, we partner with trusted global logistics networks. We recognize this wasn't communicated clearly at checkout and we sincerely regret that. We are actively working to make our delivery process more transparent. We appreciate your feedback, it helps us serve you better.

Rated 1 out of 5 stars

Classic Indian scam!

A true Indian experience!
Got scammed from the customer service with sent the wrong tea. After 3 months of emails, I gave up.
They had all sorts of excuses:
'we already sent it' - no tracking code
'we had some problems, it will be sent soon' - nothing
'we had a problem with your address, can you send me another address?' - you had no problems before, how many addresses do you think I have?!
Literally 3 months of emails wasted, horrible experience and I am sure that all the referrals in the websites are not true - Really!? Oprah and Mariah? Laughable!

11 August 2022
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Susan,
We're truly sorry to hear about your experience and regret that we were unable to resolve your concern to your satisfaction. This is not the experience we aim to provide. We'd appreciate the opportunity to review your case once more. Please contact us at help@vahdam.com with your details, and we will look into the matter on priority and work toward an appropriate resolution.

Rated 1 out of 5 stars

Avoid!!!

I ordered my tea on 19th October. The courier attempted delivery once but did not leave a docket and since then I have not had responses from Vahdam Help email. This means I have paid £70 for products that I have not received.

Just the worst customer service!

18 October 2022
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Oliver,
We are so sorry for this experience. Please email us at help@vahdam.com with your order reference and we will arrange an urgent resolution, either a replacement delivery or a full refund as per your preference. We deeply apologize for the distress and inconvenience caused.

Rated 1 out of 5 stars

Unreliable, will not buy again

Unreliable. Although the teas are very good, customer service is lacking professionally. I've received the wrong teas and trying to get the right one but they are vague and requesting images to prove that, and buying time until I just give up. The whole process is not clear and they are highly unorganized. The prices are not clear on the website and the discounts are not always working. They also have a problem in localizing languages in the EU as I've received an email in German. Will not buy again from their website, probably better to rely on Amazon.

4 August 2022
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Customer,
Thank you for taking the time to share your feedback. While we're glad to hear that you enjoyed our teas, we're sorry that your overall experience did not meet expectations. We'd welcome the opportunity to review your case further and assist you directly. Please reach out to us at help@vahdam.com with your details, and we'll do our best to make things right.

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