VakantieVeilingen - Nederland Reviews 

64,172
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Fast order processing and delivery. I do not like that they exaggerate with the "real value of the product", when it is not even near the one they write (check it online before purchase), but still y... See more

Rated 4 out of 5 stars

1- The price of goods is a good help for people who want to pay less. 2- The variety of goods and services is good, although it has decreased recently. 3- Answering and solving customer problems is... See more

Rated 4 out of 5 stars

I am very pleased with this auction site, which I believe is one of the most well-known in the Netherlands. It is well organized, with genuine products in the auction that are exactly as described and... See more

Rated 5 out of 5 stars

So far really pleased! Won and received a lovely necklace which was sent with DHL ! Sadly they chose DPD to deliver some items and I've been receiving delivery updates for 3 days but no parcel 😞

Company details

  1. Animals & Pets

Information provided by various external sources

Bepaal zelf je prijs voor dierentuinen, pretparken, sauna’s, hotelovernachtingen, vakanties, gadgets en meer.


Contact info

4.0

Great

TrustScore 4 out of 5

64k reviews

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4.0

All reviews

(64,172)

1,646 reviews in the last 12 months

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Rated 2 out of 5 stars
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Hi! If you are not satisfied with your product, you can always return it within 14 days.
If you want this, I advise you to contact customer service!

Rated 1 out of 5 stars

Delivery will bankrupt you

delivery will get you with 5.5euros processing costs 6-20 euros for delivery from the website . my bide won at 2 euro for a set of knifes (6pcs), end price was16.49 with shipping .its not a bargain at any point.

12 April 2023
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Hi! We charge these costs because there is a lot to do behind the scenes. Think about; passing on your reservations, keeping the website up-to-date, creating vouchers and so that customer service can help you with all your questions.

Hopefully we have informed you sufficiently with this.

Rated 1 out of 5 stars

Dek bed was vuil

31 March 2023
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Hi Joke, dat is natuurlijk niet de bedoeling en ik wil dit graag voor je oplossen! Ik raad je aan om contact te zoeken met onze klantenservice hierover zodat wij je een nieuw dekbed kunnen sturen. Excuses voor het ongemak en ik wens je een fijne dag!

Rated 1 out of 5 stars

You can not cancel or even return the…

You can not cancel or even return the product you bought. Returning is not possible, because you have to pay all the shipping costs.

30 March 2023
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Hi! once the product has been sent, we can no longer cancel it.
You do get the chance to cancel it within 14 days!

Rated 2 out of 5 stars

The same products are in the same price in shops or online.

I was very excited about some of the products but being honest, after all the administration ect. costs, you can find the same products for the same price in blokker, action or on bol. In case you want to return them it is much easier just to buy them in one of existing or online shop. I understand that there is fee for the service but the products can be bought for the same price or cheaper from a shop so at the end there is no point to get them here.

27 March 2023
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

We charge these costs because there is a lot to do behind the scenes. Think about; passing on your reservations, keeping the website up-to-date, creating vouchers and so that customer service can help you with all your questions.

Hopefully we have informed you sufficiently with this.

Rated 1 out of 5 stars

Being asked to pay €40 for something I…

Being asked to pay €40 for something I can't even use .

Bidded on this scooter company for free rides and I've never used the scooter app. After winning the bid it says that I must be new and therefore I couldn't use the prize. I am new to the app because I've never rented from them before but now I'm being charged €40 more now and still won't be able to use the prize

24 March 2023
Unprompted review
VakantieVeilingen - Nederland logo

Reply from VakantieVeilingen - Nederland

Dear Antonio,

Thank you for your review.

How annoying to hear that you cannot use the auction. Our apologies for this.

We want to look with you for a suitable solution. Could you send an e-mail to webcare@vakantieveilingen.nl?

We await your response.

Kind regards,

Rick.

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