I recently shopped at a Valco store and I’m really impressed! They have a fantastic variety of headphones with a top quality, so there’s something for everyone.
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I bought the VMK25 in June '24 because I had long looked for really good headphones with a clear and professional sound. And that's exactly what I got!! Tongue in cheek marketing mixed with truly exem... See more
Good sound and stylish appearance. Bass and high sounds are well distinguished. So a great combination. Excellent battery life. One star left for the following reasons: 1. A noise canceling is only... See more
The headphones were a birthday present from my parents. Best I've ever had. Great sound and super comfortable. 10/10 I recommend buying them! A while later I got another little envelope from the co... See more
Company details
Written by the company
Valco is a Finnish headphone and audio company. We make noise cancelling headphones, wireless earbuds, and Bluetooth speakers that are designed to be repaired, not replaced. In an industry where most products are built to last exactly until the warranty expires, we offer a repair service that works even after warranty. If your headphones break, we fix them. If you sit on them drunk, we fix them. If your dog chews the headband, we fix them. Our product range includes the VMK25.2 wireless ANC headphones with interchangeable magnetic covers, the VMK15 noise cancelling earbuds, NL25 wireless earbuds, and Nordell Bluetooth speakers. All our headphones use Qualcomm top of the line chipsets and audio tuning is done by famous sound engineer Jasse Kesti, who uses high-end reference headphones as his benchmark rather than whatever the competition is doing. The result is studio-level sound quality at a price that does not require you to sell a kidney. Our company name comes from a spectacularly failed government-funded TV tube factory from the 1970s that burned through a billion Finnish marks of taxpayer money before collapsing. We kept the name as a reminder of what happens when politicians try to run a business. We are a small indie company making headphones, speakers, and funding a Death Star one purchase at a time. Unlike large corporations, our CEO actually answers emails and has been known to go out for a beer with customers. Free shipping on all orders. 30-day returns. Repair service available throughout the product lifecycle. Every purchase funds 0.000001% of our Death Star. Thank you for your service.
Contact info
Takojankatu 13, 87400, Kajaani, Finland
- +35886660333
- info@valco.fi
- valco.fi
Hasn’t replied to negative reviews
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VALCO headphones VMK19
Quick answers to questions from customer service and fast delivery. Recommending if you don’t appreciate disposable coulture, instead want quality and possibility to fix and replace parts. Amazing sound, definetly 5 stars worth.
I am grateful you stopped using cursing…
I am grateful you stopped using cursing in your ads - that made you look like amateurs. Products are good and I really like you repair the things you produce. Hyvin pyyhkii, pökköä pesään vaan.
Responsive & Fast
Responsive, helpful customer service and quick delivery across Europe!
Great product, great service
Great product from mildly deranged Finns who provide a great service, perfect combo.
Pure excellense
Easy and fun!
Sunds good ;-)
Valco simply sends what is ordered.
And in a reasonable time. The fact that there are no shipping costs is very convenient.
Good quality
Prompt customer service, great headphones and a pleasant experience overall.
Perfect Replacement Service
My product arrived broken, but once I contacted the customer service, they took care of everything. They sent me a label to ship my package, checked whether my product was actually broken and then send me replacement (this does work!).
Smooth delivery, great product
Everything went smoothly and product meets the expectations perfectly
Amazing sound but not work smoothly…
Amazing sound but not work smoothly with Apple devices
Great customer service
First of, I love that valco offers repairs for their headphones. The repair itself was done fast and the headphones worked as before.
Very good Customer Service
Almost perfect
For a five star rating there is something missing. But i don't know what it is. So thats why i am giving only four star. Almost perfect. Something to do with anti-noise feature.
Excellent value for money
Excellent value for money. I would prefer the cups to be just a bit bigger, for my ears to fit properly inside. It hasn’t been a problem so far, 12 hours flight was comfortable enough wearing these.
Good sound and stylish appearance
Good sound and stylish appearance. Bass and high sounds are well distinguished. So a great combination. Excellent battery life.
One star left for the following reasons:
1. A noise canceling is only moderately good. 2. The headphones do not automatically turn off when you remove them from your ears. 3. They are quite hot on your head when you watch TV for a long time.
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